|By Kevin Jackson||
|March 8, 2009 12:00 AM EST||
(The following interview was conducted by Mr. Bob Gourley and was originaly posted on CTOvision.com on February 3,2009. I thank him for providing his permission to repost this timely article on Government Cloud Computing.)
Every CTO I know has heard of Vivek Kundra, former CTO of the District of Columbia. We have all been following his accomplishments in transforming the technology program in DC and have watched in excitement as more and more capabilities have been rolled out to serve the city and its citizens. We have followed reports of bold moves he put in place to ensure technology programs deliver. We have read about his new approaches to technology portfolio management and watched as he discussed the leap ahead he delivered to his enterprise by his audacious, courageous use of Google Apps and other cloud-based solutions.
If you are not one of those familiar with Vivek, here is a short bio: Vivek Kundra was the CTO for the District of Columbia where he led an organization of over 600 staff that provided technology services and leadership for 86 agencies, 38,000 employees, residents, businesses, and 14 million annual visitors. He brought to the role of CTO a diverse record that combined technology and public policy experience in government, private industry, and academia. Previously, Vivek served as Assistant Secretary of Commerce and Technology for the Commonwealth of Virginia, the first dual cabinet role in the state's history. In the private sector, Vivek led technology companies serving national and international customers. Earlier he served as Director of Infrastructure Technology for Arlington, Virginia. He also taught classes on emerging and disruptive technologies at the University of Maryland. Since Vivek became District CTO, he has been honored with major IT awards. In 2008, the MIT Sloan CIO Symposium recognized him among outstanding IT innovators. In addition, InfoWorld Magazine named Vivek among its "CTO 25".
I recently saw Vivek at a meeting of the Washington Area CTO Roundtable, an informal collective of area CTOs led by Yuvi Kochar, CTO of the Washington Post Company. Before the meeting we chatted about mashup technologies (including his Apps for Democracy contest and also JackBe). During the meeting Vivek discussed several aspects of his innovative efforts to transform the District's information technology infrastructure. A point that struck me was his leadership through principles. Three key ones he articulated were: 1) Leveraging commercial technology, 2) Driving transparency, and 3) Rethinking notions of IT governance.
Vivek and I just finished a phone call where we discussed these and other items in more detail. Here is a bit more on his approach.
1) Leveraging commercial technology: Commercial radios and cell phones allowed a rapid enhancement of the tactical communications infrastructure of the DC workforce, including the police workforce. Police squad cars are also now equipped with commercial, but toughened, laptops. Commercial web technology has been leveraged in ways that leaped ahead of old clunky office automation and also enable rapid development and mashups.
2) Driving transparency and engaging citizens: Technology impediments to information access and information sharing were eliminated in ways that enable citizens to see how government decisions are being made. Data was also exposed in ways that enabled mashups and agile programing/development. Examples include DCs digital public squareand Apps for Democracy efforts.
3) Rethinking notions of IT governance: Totally new, innovative ways to manage IT portfolios were created and used to ensure all stakeholders could evaluate the technology program and better make informed decisions on when to terminate programs and where to invest more money. Chief among these innovations was an approach to portfolio management that replicates a stock market trading floor. More important, however is the relentless focus on performance and innovation to support performance. Beside rethinking these notions of governance Vivek also took measures to smartly watch/reduce/reprioritize IT costs.
I asked Vivek for thoughts that might be relevant to technologists who have set their sites on careers where they can deliver results. Many of us would like to follow in his footsteps. I wondered, if there is a particular computer programing language we should all be learning now? Should we be diving into Python? That's hot now. And what about databases? MySQL and Hadoop are all the rage. The thoughts I got back from Vivek were incredibly insightful and far more relevant than the simplistic question I asked.
V: Technology is important, and we do need to know technology. But in these very exciting times where Moore's law pushes us all forward it is actually more important to be able to quickly learn new technology rather than focus on one and only one. This is the beauty of the new world of technology. There is always something to learn. We should also always remember that the reason to learn is the mission. To an enterprise CTO, technology by itself is worthless. Technology only has value if it addresses business problems and drives business success. Therefore technologists must have an ability to translate between the worlds of mission needs and technology and need an ability to rapidly learn and deeply understand both.
I asked Vivek for his intention for sharing his models and methods, since they have clearly delivered success in DC. He is doing quite a bit there so all of us who would like more info have plenty of ways to learn more:
V: The DC CTO site at http://octo.dc.gov provides links to many of the ongoing activities of the office and for those who would like more on the models that produce the results we link to policies, guidelines and procedures. We also provide information on how our governance process works. But additionally we host visits to our office by interested parties and have begun blogging about them. In another effort we hope will help move the models forward we are pressing ahead with plans to turn our stock market approach to portfolio management into an open model and will open source the code that makes it work, which should help drive more innovation there.
Speaking of innovation, Vivek seems to have found a way to accelerate innovation, which is something all CTOs are interested in doing. I asked him for his thoughts on where to look for innovation. Another interesting reply:
V: You can look for innovation many places, but remembering that necessity is the mother of invention you should keep an eye open for places that innovate because they really need to. I always keep an eye on the developing world and am so incredibly amazed at the tech innovation there. Enterprise IT does not mean that every program and project must be delivered with huge budgets and huge staffs and the incredible innovations coming out of the developing world prove that time and time again. I'm excited and enthused about developments like cell phone voting in Estonia, electronic census that works in Chili, fishing villages around the world using instant direct data to plan movement. Innovation occurs many places, but some of the greatest lessons for innovation are coming from the developing world.
I asked Vivek about how to find balance between setting standards and enabling innovation:
V: Standards are important, but if a standard gets in the way of innovation kill it. Use standards that enable innovation. This is the role of the CTO.
Vivek also offered thoughts on social networks.
V: In seeking ways to make your cycles of innovation move faster, never underestimate the power of social networking tools and the networks you can build with them. Facebook is the example most talked about but there are many others including networks built around ecommerce like eBay and Amazon. I believe we should not only embrace them to enable the power of social networking but to help us leverage, in a large way, the IT infrastructure of these platforms. The new generations today are making maximum use of these platforms and I view this as a very optimistic point.
As for me, I view the results of Vivek Kundra and his models as optimistic points. The great thing about being a CTO is the learning never stops in this field and Vivek is a great teacher we should all be learning from.
For more on Vivek and the way hew views technology, including some of his inputs to the Obama adminstration, see: http://www.ctovision.com/2009/01/federal-government-technology-directions-and-the-fed-cto.html
( Thank you. If you enjoyed this article, get free updates by email or RSS - KLJ )
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
May. 24, 2016 11:45 AM EDT Reads: 1,701
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
May. 24, 2016 10:45 AM EDT Reads: 580
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
May. 24, 2016 10:30 AM EDT Reads: 639
SYS-CON Events announced today that 24Notion has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. 24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to con...
May. 24, 2016 09:30 AM EDT Reads: 1,664
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
May. 24, 2016 09:15 AM EDT Reads: 773
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
May. 24, 2016 09:00 AM EDT Reads: 1,940
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT's direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Buildi...
May. 24, 2016 08:30 AM EDT Reads: 2,025
SYS-CON Events announced today BZ Media LLC has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and Commercial Drone markets.
May. 24, 2016 06:00 AM EDT Reads: 3,367
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
May. 24, 2016 04:30 AM EDT Reads: 2,382
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
May. 24, 2016 04:00 AM EDT Reads: 2,997
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
May. 23, 2016 05:00 PM EDT Reads: 4,607
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit y...
May. 23, 2016 04:00 PM EDT Reads: 1,815
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
May. 23, 2016 03:00 PM EDT Reads: 1,659
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will discuss the vast to...
May. 23, 2016 02:00 PM EDT Reads: 2,333
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
May. 23, 2016 01:45 PM EDT Reads: 2,056
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
May. 23, 2016 12:45 PM EDT Reads: 1,330
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
May. 23, 2016 12:30 PM EDT Reads: 1,790
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo...
May. 23, 2016 12:30 PM EDT Reads: 2,029
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
May. 23, 2016 08:15 AM EDT Reads: 2,381
Korean Broadcasting System (KBS) will feature the upcoming 18th Cloud Expo | @ThingsExpo in a New York news documentary about the "New IT for the Future." The documentary will cover how big companies are transmitting or adopting the new IT for the future and will be filmed on the expo floor between June 7-June 9, 2016, at the Javits Center in New York City, New York. KBS has long been a leader in the development of the broadcasting culture of Korea. As the key public service broadcaster of Korea...
May. 23, 2016 03:45 AM EDT Reads: 1,669