Welcome!

Agile Computing Authors: Stackify Blog, Yeshim Deniz, Elizabeth White, Pat Romanski, Shelly Palmer

News Feed Item

Avaya Advances Leadership in Unified Communications Patents

Chemoil Controls Costs, Increases Employee Productivity, Mobility With Unified Communications From Avaya

SAN FRANCISCO, CA -- (MARKET WIRE) -- 05/13/08 -- Avaya announced that it is accelerating its innovations in unified communications (UC), with sixty percent of its U.S. patent portfolio now in the unified communications space.

The innovations come from Avaya Labs, Avaya's research and development organization, where experts in forward-looking technology collaborate closely with product and services developers to generate and test ideas for new communications applications. Worldwide, Avaya has almost 4,400 patents issued and pending for business communications that companies use to keep their operations running and their customers satisfied. The company's portfolio of US patents grew 40 percent over the last five years.

"Customers of all sizes are solving their business problems with effective, affordable unified communications technologies from Avaya," said Ravi Sethi, president, Avaya Labs. "Our goal is to enable a limitless number of exciting UC applications, so customers can choose the applications that best fit their individual business needs. To make widespread adoption possible, we support open, interoperable standards for UC. This open model stimulates innovation by allowing thousands of developers around the world open access to the APIs they need to build compelling solutions that best fit customer needs in every corner of the world."

Unified communications allow people to communicate in a variety of ways, using different communications platforms and a myriad of devices, such as telephones, PCs, web interfaces, and mobile devices. Designed to simplify and manage communications and break through the clutter of multiple devices, unified communications combine voice and video telephony and conferencing, voice and video mail, instant messaging, presence, email, calendar and contacts, and collaboration. IDC estimates that the global market for unified communications will grow to US$17.5 billion by 2011.

Avaya has been an early leader in the communications industry for patents to fundamental technologies that make UC possible. These include a patent that attaches voice messages to email so a user can listen to the message in email; software that integrates a person's voice mail greeting with their schedule and automatically updates the greeting, telling callers when the person will return or another way to reach him, such as a cell phone number; and an efficient way to automatically distribute voice, fax and data communications among servers and phones in voice over IP and multi-media wired and wireless networks.

Examples of continued leadership include these recently-issued patents to Avaya for UC innovations:

--  An application that augments your calendar reminder system by
    gathering information to estimate the time you must leave to arrive at a
    meeting promptly, whether it's down the hall or across the country,
    sending calendar alerts and  reminders based on how long it will take you
    to get there.

--  Software that creates a distinctive "ring back" -- a brief audio file
    played to the caller -- indicating the location or activity of the person
    being called.

--  A way to automatically adjust speech compression levels, which helps
    speech travel  efficiently over voice and data networks, ensuring high
    quality voice communications even when networks are congested.
    

Chemoil uses Avaya innovations for cost savings, mobility and productivity benefits

Avaya innovations are helping companies around the world operate more efficiently and increase productivity. One such company is Chemoil, one of the world's largest suppliers of marine fuel products.

Chemoil's headquarters is in Singapore, and its main administrative office is in San Francisco. It has operations and service centers in many of the busiest ports, including Los Angeles, New York City, Houston, Singapore, Antwerp, Rotterdam, Amsterdam, and in Panama and the United Arab Emirates, where it acts as a "gas station" for ships and provides fueling services to international container, tanker, and bulk carriers.

The company has grown steadily since it began in 1981, with new offices that opened recently in Southeast Asia, Europe, and Central America. According to Raffael Alva, telecom manager, Chemoil, Avaya's communications solutions are helping his company control costs and consistently provide excellent service to clients, even when its employees are on the road , working remotely, or working on a project with each other across time zones.

"With our Avaya IP network, our employees are not only more productive and efficient, but we cut our communications costs nearly in half," Alva said. "Our offices around the world are linked with IP and we have four-digit dialing, so it's easier, faster and more economical for our employees to keep in touch with each other. For us, the mobility features that Avaya's technology experts designed into the systems were the biggest selling point. Our 24/7 operations team manages the physical transfer of fuels at our ports, so they need to be able to work from anywhere -- whether they're on site at the port, working from home, or at the office. Now, they can make and send calls over the Internet from their laptops, switch a conversation from their desk phone to their mobile phone in mid-conversation, or pick up their email and or voice messages from their phone or PC. The technology is really amazing."

About Chemoil's unified communications solution

Chemoil's communications solution includes the Avaya Unified Communication Center, which lets mobile, remote and office workers easily access important communications tools and information via any telephone using simple and intuitive speech commands; Avaya Extension to Cellular, which lets calls coming in to a business number ring simultaneously on the office phone and up to four mobile (or wireline) phones; Avaya IP Softphone, which makes it easy to place and receive phone calls from a PC or laptop; and Avaya one-X(TM) desktop edition, which transforms Windows-based PCs into intelligent SIP-based collaboration endpoints. Users are able to make, receive and handle voice calls, send instant messages to one another and track each others' presence using an intuitive graphical user interface. Chemoil's solution also includes Avaya servers and wireless, IP and digital phones. The solution was configured by Matrix USA, a certified member of Avaya's BusinessPartner program.

About Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.

Media Inquiries:
Barbara Burgess
(908) 953-3348
[email protected]

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
BnkToTheFuture.com is the largest online investment platform for investing in FinTech, Bitcoin and Blockchain companies. We believe the future of finance looks very different from the past and we aim to invest and provide trading opportunities for qualifying investors that want to build a portfolio in the sector in compliance with international financial regulations.
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Imagine if you will, a retail floor so densely packed with sensors that they can pick up the movements of insects scurrying across a store aisle. Or a component of a piece of factory equipment so well-instrumented that its digital twin provides resolution down to the micrometer.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settle...
Product connectivity goes hand and hand these days with increased use of personal data. New IoT devices are becoming more personalized than ever before. In his session at 22nd Cloud Expo | DXWorld Expo, Nicolas Fierro, CEO of MIMIR Blockchain Solutions, will discuss how in order to protect your data and privacy, IoT applications need to embrace Blockchain technology for a new level of product security never before seen - or needed.
Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on cloud services and on-premises infrastructure working in unison. Successful implementations require new levels of data mobility, enabled by an automated and seamless flow across on-premises and cloud resources. In his general session at 21st Cloud Expo, Greg Tevis, an IBM Storage Software Technical Strategist and Customer Solution Architec...
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
No hype cycles or predictions of a gazillion things here. IoT is here. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, an Associate Partner of Analytics, IoT & Cybersecurity at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He also discussed the evaluation of communication standards and IoT messaging protocols, data...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
We are given a desktop platform with Java 8 or Java 9 installed and seek to find a way to deploy high-performance Java applications that use Java 3D and/or Jogl without having to run an installer. We are subject to the constraint that the applications be signed and deployed so that they can be run in a trusted environment (i.e., outside of the sandbox). Further, we seek to do this in a way that does not depend on bundling a JRE with our applications, as this makes downloads and installations rat...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
Digital Transformation (DX) is not a "one-size-fits all" strategy. Each organization needs to develop its own unique, long-term DX plan. It must do so by realizing that we now live in a data-driven age, and that technologies such as Cloud Computing, Big Data, the IoT, Cognitive Computing, and Blockchain are only tools. In her general session at 21st Cloud Expo, Rebecca Wanta explained how the strategy must focus on DX and include a commitment from top management to create great IT jobs, monitor ...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
The IoT Will Grow: In what might be the most obvious prediction of the decade, the IoT will continue to expand next year, with more and more devices coming online every single day. What isn’t so obvious about this prediction: where that growth will occur. The retail, healthcare, and industrial/supply chain industries will likely see the greatest growth. Forrester Research has predicted the IoT will become “the backbone” of customer value as it continues to grow. It is no surprise that retail is ...