Agile Computing Authors: Liz McMillan, Dean Madison, Elizabeth White, Rene Buest, Stackify Blog

Related Topics: @CloudExpo, Containers Expo Blog, Agile Computing

@CloudExpo: Blog Post

Workspot DaaS 2.0: A Full-Cloud Desktop | @CloudExpo #DaaS #Cloud #DataCenter

Interview with Brad Peterson, VP of Marketing at Workspot

What is new about Workspot Desktop as a Service 2.0 (DaaS 2.0) on Microsoft Azure?

Brad Peterson, VP of Marketing at Workspot: First, Workspot VDI 2.0 is the industry's first cloud-native, multi-tenant, infinitely scalable VDI solution, when combined with a customer's datacenter infrastructure, can have desktops and apps up and available to their users in a day.Now, Workspot DaaS 2.0 is the industry's first full-cloud Desktop as a Service solution combining Workspot VDI 2.0 with Microsoft Azure to deliver thousands of desktops in a day, in any part of the world and with zero CapEx.

Are you a DaaS platform provider (a company that supplies the technology but offers services like on-boarding assistance for an additional fee) or a DaaS service provider (a company that manages your VDI environment after deployment as a part of the service)?

Peterson: Workspot is a DaaS service provider. We will on-board our customers onto our solution. There is no additional fee for the onboarding service. If customers want, we will also manage their VDI environment after deployment for an additional fee.

What kind of virtual desktop am I buying? Persistent or non-persistent desktop and what does that mean for the deployment?

Peterson: We support both persistent and non-persistent desktops. We recommend choosing the right type of desktop based on the use-case. For knowledge workers, developers, and others we would recommend persistent desktops. For kiosk, call centers, and retail environments, we would recommend non-persistent desktops. Customers can use their existing desktop management tools for persistent desktops. For non-persistent desktops we have image update tools built into the Workspot solution.

How many desktops do you currently support?

Peterson: Unlimited. The Workspot VDI 2.0 cloud has no limit to its number of managed desktops, while the Azure cloud and it's 34+ datacenters host the actual desktop VMs.

What are the requirements for bandwidth, and who provides troubleshooting for connectivity issues?

Peterson: The unique architecture of the Workspot Client reduces the number of hops for authentication and data connections. In most circumstances, the user is directly connecting to their applications and desktops. This architecture dramatically reduces connectivity issues. The Workspot client is instrumented to collect performance, availability, and usage data. This data is sent up to the cloud when the client is on a high bandwidth wireless network. IT can use the data to analyze bandwidth and connectivity issues. Our customer success team is always available to help customers resolve any issues their users might be seeing.

Do you only deliver DaaS from the cloud or do you also offer an on-premises option?

How do you measure end-user performance and success (e.g., speed for end user, user acceptance, uptime)?

Peterson: We have a single solution that delivers both VDI 2.0 and DaaS 2.0. VDI 2.0 is where the Workspot cloud manages customer owned and operated, on-prem VDI. DaaS 2.0 is where Workspot cloud manages Azure desktops and apps. The Workspot client is instrumented to collect performance, availability, and usage data. This data is sent up to the cloud when the client is on a high bandwidth wireless network. The data enables IT to measure uptime and real end user performance across four dimensions: network, geography, applications, and device type.

What is your migration plan?

Peterson: Workspot Desktop VMs are stored as VHDs and can be migrated and used with most other VDI systems without issue.

What performance expectations are set by the Service Level Agreement (SLA) and historical performance?

Peterson: Our historical uptime has been very high. Our upgrades are live, i.e., there is no scheduled downtime, we just swap one live instance for the new one.

What kind of network connection do my users need?

Peterson: Mobile users would connect over the LAN or the WAN from all over the world, which would typically mean cellular LTE or Wi-Fi broadband connections. The traffic between the Workspot client on the user's mobile device and the desktops & apps in the Azure cloud (or on prem in local datacenters) consists of RDP traffic for windows, html traffic for web apps, and CIFS traffic for network file shares, all of which is compressed and encrypted and optimized for delivery over LAN and WAN connections.

Can you deliver single apps in addition to a whole desktop?

Peterson: Yes, just install windows apps on RDS (terminal services) and share web application URLs directly.

What endpoint devices are does Workspot support (e.g., Android, Apple, thin client)?

Peterson: Workspot supports Windows, Mac, iOS, Android and Thin Client endpoint devices.

How to provision new users with your solution? Is it significantly more efficient than desktop management?

Peterson: The Workspot DaaS 2.0 solution is cloud-native, multi-tenant, and infinitely and instantly scalable to millions of users. To provision new users through the Workspot control UI - click on the desired Azure location, select a VM template and associated parameters, select the number of VMs to spin up and launch. Then associate the users with the newly created VMs and they are now ready to access their desktops immediately. Yes, this is significantly more efficient than traditional desktop management.

How do you support offline usage, and what security and data considerations are there for offline usage?

Peterson: When offline the Workspot client has access to its encrypted files for viewing and editing, then syncing once reconnected.

Tell us about your first deployments / reference client examples?

Peterson: Workspot DaaS 2.0 was just announced last week. Simultaneous to this we're working closely with Microsoft on detailed Azure integrations and tracking their enablement of Windows 10 VM licensing on Azure, which we expect soon. With this, we have a handful of customers that are ranging from 50 to 2,500 users, all using Windows 10 VMs across several Azure locations, including larger sites using virtualized GPUs in their Azure configuration.

Anything else you would like to share?

Peterson: Customers and resellers are looking for a single platform that enables them to deploy virtual desktops and applications in a hybrid mode - for some users the desktops run on-premises, for others in the cloud. Workspot is the only multi-tenant, cloud native enabled platform that supports both VDI 2.0 and DaaS 2.0 from a single pane of glass.

More Stories By Xenia von Wedel

Xenia von Wedel is a Tech blogger and Enterprise Media Consultant in Silicon Valley and Paris, serving clients in a variety of industries worldwide. She is focused on thought leadership content creation and syndication, media outreach and strategy. She mainly writes about Blockchain, Enterprise, B2B solutions, social media and open source software, but throws the occasional oddball into the mix. Tip her if you like her articles: http://xeniar.tip.me

@ThingsExpo Stories
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
As IoT continues to increase momentum, so does the associated risk. Secure Device Lifecycle Management (DLM) is ranked as one of the most important technology areas of IoT. Driving this trend is the realization that secure support for IoT devices provides companies the ability to deliver high-quality, reliable, secure offerings faster, create new revenue streams, and reduce support costs, all while building a competitive advantage in their markets. In this session, we will use customer use cases...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of bus...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...
DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
DXWorldEXPO LLC announced today that ICOHOLDER named "Media Sponsor" of Miami Blockchain Event by FinTechEXPO. ICOHOLDER give you detailed information and help the community to invest in the trusty projects. Miami Blockchain Event by FinTechEXPO has opened its Call for Papers. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Miami Blockchain Event by FinTechEXPO also offers s...
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
The IoT Will Grow: In what might be the most obvious prediction of the decade, the IoT will continue to expand next year, with more and more devices coming online every single day. What isn’t so obvious about this prediction: where that growth will occur. The retail, healthcare, and industrial/supply chain industries will likely see the greatest growth. Forrester Research has predicted the IoT will become “the backbone” of customer value as it continues to grow. It is no surprise that retail is ...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
DXWorldEXPO LLC announced today that "Miami Blockchain Event by FinTechEXPO" has announced that its Call for Papers is now open. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Financial enterprises in New York City, London, Singapore, and other world financial capitals are embracing a new generation of smart, automated FinTech that eliminates many cumbersome, slow, and expe...
Cloud Expo | DXWorld Expo have announced the conference tracks for Cloud Expo 2018. Cloud Expo will be held June 5-7, 2018, at the Javits Center in New York City, and November 6-8, 2018, at the Santa Clara Convention Center, Santa Clara, CA. Digital Transformation (DX) is a major focus with the introduction of DX Expo within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive ov...