Welcome!

Agile Computing Authors: John Katrick, Liz McMillan, LeanTaaS Blog, Progress Blog, Derek Weeks

Related Topics: @CloudExpo, Agile Computing, @DXWorldExpo

@CloudExpo: Blog Post

Analysis Efficiencies of Cloud Computing | @CloudExpo #API #Cloud #BigData

ChainLink analyst on how cloud-enabled supply chain networks drive companies to better manage finances, procurement

New Technologies and Services Move Procurement and Finance to Center Stage

The next BriefingsDirect business innovation thought leadership discussion focuses on how companies are exploiting advances in procurement and finance services to produce new types of productivity benefits.

We'll now hear from a leading industry analyst on how more data, process integration, and analysis efficiencies of cloud computing are helping companies to better manage their finances in tighter collaboration with procurement and supply-chain networks. This business-process innovation exchange comes in conjunction with the Tradeshift Innovation Day held in New York on June 22, 2016.

To learn more about how new trends are driving innovation into invoicing and spend management, we're joined by Bill McBeath, Chief Research Officer at ChainLink Research in Newton, Mass. The discussion is moderated by me, Dana Gardner, Principal Analyst at Interarbor Solutions.

Here are some excerpts:

Gardner: What's going on in terms of disruption across organizations that are looking to do better things with their procurement-to-payment processes? What is it that's going on, that's focusing them more on this? Why is the status quo no longer acceptable?

McBeath: There are a couple things. There is this longer-term trends toward digitization, moving away from paper and manual processes. That's nothing new, but having said that, when we do research we always see these huge percentage of companies that are still either on paper or even more common is a mix. They have some portion of their stuff on paper and another portion that's automated. That's foundational and still in the process.

McBeath

A big part of that is getting the long tail of suppliers on board. The large suppliers have the internal resources and that they can get hooked up with these networks and systems to get automated. Smaller suppliers, we think about people that may have less than 100 people or even mid-sized suppliers, have no dedicated IT resources. They may have a very limited ability to do these things.

That's where the challenge is and that's where we see some of the innovations in helping lower the barriers for them. It's helping get a company that's trying to automate all of their invoices or other things -- that can be a mix of paper, fax, e-mail, and EDI documents -- and then gradually move that customer base over to some sort of automation, whether it's through a portal or starting to directly integrate their systems.

So that ability to get that long tail into, so that everything comes in digitally ultimately, is one of the things we're seeing.

Common denominator

Gardner: In order to get digital, as you put it, it seems like we need a common-denominator environment that all the players -- the suppliers, the buyers, the partners -- can play in. It can't be too confining, but it can be too loosey-goosey and insecure either. Have we found that balance between the right level of platform that's suitable for these processes but that doesn't stifle innovation and doesn't push people away because of rigid rules?

McBeath: I want to make a couple points on that. One is about the network approach, versus the portal approach. They are distinctive approaches. In the portal approach, each buyer will set up their own portal and that's how they'll try to get that long tail in. The problem for the suppliers is that if they have dozens or hundreds of customers, they now have dozens or hundreds of portals to deal with.

The network is supposed to solve that problem with a network of buyers and suppliers. If you have a supplier who has multiple buyers on the network, they just have to integrate once to the network. That's the theory, and it helps, but the problem there is that there are also lots of networks.

No one has cracked the nut yet, from the supplier’s point of view, on how not to deal with all these multiple technologies. There are a couple companies out there that are trying to build this supplier capability to just integrate once into one network and then it goes out and gets all the other networks. So, people are trying to solve that problem.

Gardner: And we have seen this before with Salesforce.com for example. We have an environment to develop on, trying to provide services that people would use in the customer relationship management (CRM) space, for example. We saw in June that Tradeshift has come out with an app store. Is this what you are getting at? Do you think the app store model with a development element to it is an important step in the right direction?

The salesforce.com or Tradeshift approach is different. It's not just a set of APIs to integrate to their application; it's really a full development kit, so that you can build applications on top of that.

McBeath: I mentioned there were two points. The network point was one point, and the second one is exactly what you're talking about, which is that you may have a network, but it's still constrained to just that solution provider's functionality.

The Salesforce.com or Tradeshift approach is different. It's not just a set of APIs to integrate to their application; it's really a full development kit, so that you can build applications on top of that.

There's a bit of a fuzzy line there, but there are definitely things you can point to. There are enough APIs that you can write an application from scratch. That's question number one. Does that include UI integration? That would be the second question I would ask, so that when you develop using their UI  APIs and UI guidelines, it actually looks as fully integrated as if it was one application.

There's also a philosophy point of view. More and more large-solution providers are kind of in the “light bulb is going out” [stage] and they can't necessarily build it all. Everyone has had partners. So, there's nothing new about partnering and having ISV partners and integrating, but it's a wholesale shift to building a whole toolkit, promoting it, and making it easy, and then trying to get others to build those pieces. That's a different kind of approach.

Gardner: So clearly, a critical mass is necessary to attract enough suppliers that then attracts the buyers, that then attracts more development, and so on. What's an important element to bring to that critical mass capability? I'm thinking about data analytics as one, mobile enablement, and security. What's the short list of critical factors that you think these network and platform approaches need to have in order to reach critical mass?

Critical mass

McBeath: I would separate it into technology and industry-focused things, and I'll cover the second one first. Supplier communities, especially for direct materials, tend to cluster around industries. What I see for these networks is that they can potentially meet critical mass within a specific industry by focusing on the industry. So, you get more buyers in the industry, more suppliers in the industry, and now it becomes almost the de facto way to do business within that industry.

Related to that, there are sometimes very industry-specific capabilities that are needed on the platform. It could be regulated industries like pharma or chemical that have certain things they have to do that are different from other industries. Or it could be aerospace defense, which has super-high security requirements. They may look for all of these robust identity-management capabilities.

That would be one aspect of building up a critical mass within an industry. Indirect is a little more of a horizontal play; indirect suppliers tend to go more across industries. In that case, it can be just the aggregate size of the marketplace, but it can also be the capabilities that are built in.

Some companies are trying to provide more value to suppliers, not just in terms of how they market themselves, but then also outward-facing supply-chain and logistics capabilities.

One interesting part of this is the supplier’s perspective, and for some of these networks, what they offer to suppliers is basically a platform to get noticed and to transact. But some companies are trying to provide more value to suppliers, not just in terms of how they market themselves, but then also outward-facing supply-chain and logistics capabilities. They're building rich capabilities that suppliers might actually be willing to pay for, instead of just paying for the honor of transaction on a platform.

Gardner: Suffice to say things are changing rapidly in the pay-to-procure space. What advice would you give both buyers and sellers, suppliers, when it comes to looking at the landscape and trying to make evaluations and making good decisions about being on the leading edge of disruption, taking advantage of it, rather than being perhaps injured or negatively impacted by it?

McBeath: That can be a challenging question. Eventually, the winners become quite obvious when it comes to network space, because certain networks, as I mentioned, will dominate within an industry. Then, it becomes somewhat easy decision.

Before that happens, you're trying to figure out if you're going to bet on the right horse. Part of that is looking at the kind of capabilities on the platform. One of them that's important, going back to this API extensibility thing, is that it's very difficult for one platform to do it all.

So, you'd look at whether they can do 80 percent of what you need. But then, do they also provide the tools for the other 20 percent, especially if that 20 percent, even though it may be a small amount of functionality, it may be very critical functionality for your business that you really can't live without or get high value from? If it has the ability for you to build that yourself, so that you can really get the value, that's always a good thing.

Gardner: It sounds like it would be a good idea to try a lot of things on, see what you can do in terms of that innovation at the platform level, look at the portal approach, and see what works best for you. We've heard many times that each company is, in fact, quite different, and each business grouping and ecosystem is different.

Getting the long tail

McBeath: There's a supplier perspective, and there is a buyer perspective. Besides your trading partners on the platform, from a buyer’s perspective, one of the things we talked about is getting that long tail.

Buyers should be looking at, and interested in, what level of effort it takes to onboard a new supplier, how automated can that be, and then how attractive is it to the supplier. You can ask or tell your suppliers to get on board. But if it's really hard to do, if it's expensive for them, if it takes a lot of time, then it’s going to be like pulling teeth. Whereas, if there are benefits for the suppliers, it’s easy to do, and it’s actually helping them, this becomes much easier to get that long tail of suppliers onboard.

You may also be interested in:

More Stories By Dana Gardner

At Interarbor Solutions, we create the analysis and in-depth podcasts on enterprise software and cloud trends that help fuel the social media revolution. As a veteran IT analyst, Dana Gardner moderates discussions and interviews get to the meat of the hottest technology topics. We define and forecast the business productivity effects of enterprise infrastructure, SOA and cloud advances. Our social media vehicles become conversational platforms, powerfully distributed via the BriefingsDirect Network of online media partners like ZDNet and IT-Director.com. As founder and principal analyst at Interarbor Solutions, Dana Gardner created BriefingsDirect to give online readers and listeners in-depth and direct access to the brightest thought leaders on IT. Our twice-monthly BriefingsDirect Analyst Insights Edition podcasts examine the latest IT news with a panel of analysts and guests. Our sponsored discussions provide a unique, deep-dive focus on specific industry problems and the latest solutions. This podcast equivalent of an analyst briefing session -- made available as a podcast/transcript/blog to any interested viewer and search engine seeker -- breaks the mold on closed knowledge. These informational podcasts jump-start conversational evangelism, drive traffic to lead generation campaigns, and produce strong SEO returns. Interarbor Solutions provides fresh and creative thinking on IT, SOA, cloud and social media strategies based on the power of thoughtful content, made freely and easily available to proactive seekers of insights and information. As a result, marketers and branding professionals can communicate inexpensively with self-qualifiying readers/listeners in discreet market segments. BriefingsDirect podcasts hosted by Dana Gardner: Full turnkey planning, moderatiing, producing, hosting, and distribution via blogs and IT media partners of essential IT knowledge and understanding.

@ThingsExpo Stories
The 22nd International Cloud Expo | 1st DXWorld Expo has announced that its Call for Papers is open. Cloud Expo | DXWorld Expo, to be held June 5-7, 2018, at the Javits Center in New York, NY, brings together Cloud Computing, Digital Transformation, Big Data, Internet of Things, DevOps, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
No hype cycles or predictions of a gazillion things here. IoT is here. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, an Associate Partner of Analytics, IoT & Cybersecurity at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He also discussed the evaluation of communication standards and IoT messaging protocols, data...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
Recently, REAN Cloud built a digital concierge for a North Carolina hospital that had observed that most patient call button questions were repetitive. In addition, the paper-based process used to measure patient health metrics was laborious, not in real-time and sometimes error-prone. In their session at 21st Cloud Expo, Sean Finnerty, Executive Director, Practice Lead, Health Care & Life Science at REAN Cloud, and Dr. S.P.T. Krishnan, Principal Architect at REAN Cloud, discussed how they built...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
DevOps at Cloud Expo – being held June 5-7, 2018, at the Javits Center in New York, NY – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Among the proven benefits,...
@DevOpsSummit at Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, is co-located with 22nd Cloud Expo | 1st DXWorld Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait...
Cloud Expo | DXWorld Expo have announced the conference tracks for Cloud Expo 2018. Cloud Expo will be held June 5-7, 2018, at the Javits Center in New York City, and November 6-8, 2018, at the Santa Clara Convention Center, Santa Clara, CA. Digital Transformation (DX) is a major focus with the introduction of DX Expo within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive ov...
SYS-CON Events announced today that T-Mobile exhibited at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on qua...
SYS-CON Events announced today that Cedexis will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Cedexis is the leader in data-driven enterprise global traffic management. Whether optimizing traffic through datacenters, clouds, CDNs, or any combination, Cedexis solutions drive quality and cost-effectiveness. For more information, please visit https://www.cedexis.com.
SYS-CON Events announced today that Google Cloud has been named “Keynote Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Companies come to Google Cloud to transform their businesses. Google Cloud’s comprehensive portfolio – from infrastructure to apps to devices – helps enterprises innovate faster, scale smarter, stay secure, and do more with data than ever before.
SYS-CON Events announced today that Vivint to exhibit at SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California. As a leading smart home technology provider, Vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions to more than one million customers throughout the United States and Canada. The end result is a smart home solution that sav...
SYS-CON Events announced today that Opsani will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Opsani is the leading provider of deployment automation systems for running and scaling traditional enterprise applications on container infrastructure.
SYS-CON Events announced today that Nirmata will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Nirmata provides a comprehensive platform, for deploying, operating, and optimizing containerized applications across clouds, powered by Kubernetes. Nirmata empowers enterprise DevOps teams by fully automating the complex operations and management of application containers and its underlying ...
SYS-CON Events announced today that Opsani to exhibit at SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California. Opsani is creating the next generation of automated continuous deployment tools designed specifically for containers. How is continuous deployment different from continuous integration and continuous delivery? CI/CD tools provide build and test. Continuous Deployment is the means by which...