Welcome!

Agile Computing Authors: Yeshim Deniz, Elizabeth White, Stackify Blog, Pat Romanski, Shelly Palmer

Related Topics: @DevOpsSummit, Mobile IoT, Microservices Expo, Containers Expo Blog, Agile Computing, @CloudExpo, @DXWorldExpo, @ThingsExpo

@DevOpsSummit: Article

What Is #DigitalTransformation? | @CloudExpo #Cloud #IoT #M2M #BigData

Tips for planning a successful digital transformation in your company

Image credit: The Mack Institue

In the rush to compete in the digital age, a successful digital transformation is essential, but many organizations are setting themselves up for failure. There's a common misconception that the process is just about technology, but it's not. It's about your business. It shouldn't be treated as an isolated IT project; it should be driven by business needs with the committed involvement of a range of stakeholders.

The benefits are clear
Companies that have embraced digital transformation and reached digital maturity are reaping the rewards already. They are 26% more profitable than their industry competitors, according to Capgemini's report, The Digital Advantage. But increased profit is not a foregone conclusion and digital transformation is not without risk.

Digging into the potential upside, most C-level executives and IT budget holders surveyed by Fujitsu in Walking the digital tightrope, agree on four key benefits:

  • The attraction and retention of a talented workforce
  • Business responsiveness to the market
  • Customer retention and loyalty
  • Increased workforce productivity

Successful digital transformation encompasses these internal and external aspects, and they must be progressed in parallel.

A dangerous disconnect
It's interesting to note that 92% of the IT decision-makers surveyed by Fujitsu classed their organizations as somewhat or extremely mature with regards to digital maturity, and two-thirds saw themselves as digital leaders. Contrast that with the troubling revelation that 70% feel digital projects are a gamble and the admission that 65% feel their digital projects are not aligned.

This lack of alignment has to be tackled. The pressure to dive in is immense and it may be leading some businesses to task CIOs with ill-conceived and poorly supported projects that have a high chance of failure. Look before you leap. A steady approach requires more planning, with careful integration of legacy infrastructure.

It's also worth remembering that the drive to transform isn't all about the carrot, there's plenty of concern about the stick, in the shape of fears about a reduction in productivity and a decrease in revenue. One CEO remarked, "The risk of investing in incorrect technologies is lower than doing nothing and slipping behind the competition."

How do you build confidence?
Step back and look at how technology can deliver more, both internally and externally, to drive your success. Listen to your employees. Try on your customer's shoes. Think creatively about what could improve organizational efficiency and the consumer experience. Encourage creative brainstorming and welcome ideas from all quarters to build a picture of what's really important to your business, as opposed to improving technology for the sake of it. Try to get ahead of the disruption.

Secure early and committed involvement from business stakeholders, including representatives from across the lines of your business and also the support services. The CIO may act as informer of the group, but without input from finance and HR, and other departments, you won't have a complete view of what your business truly is or how technology can change it.

Finding the right mix
One potential route to ensure that the technology you adopt is going to deliver business benefits is to allow business to go direct to the market and find the service or application that meets their needs. CIOs can set frameworks to maintain security and compliance, while granting the business end more flexibility. Find the expertise you need and build partnerships to maintain a secure foundation. Something like Citrix Workspace Suite can provide secure access to business applications, enabling rapid internal change as you test out new ideas and services.

You may also want to split the IT department. Set up soft IT, tasked with trying things and finding out if they work, and failing fast when they don't. You'll also need robust IT to ensure that your existing environment continues to run properly. Rotate operational staff onto these teams and give them the opportunity to work on different projects to keep motivation levels high.

It's important to move fast, but be careful to handle this organizational challenge sensitively and make sure that you carry some of the robust operational efficiency and effectiveness over into your new projects. Work towards striking the right balance in terms of your team, combining old and new, encompassing business needs across departments, and focusing equally on internal and external requirements. Look beyond the technology, and identify what digital transformation can bring to your business.

More Stories By Karyn Jeffery

Karyn Jeffery is VP and Head of End User Services in Fujitsu's Managed Infrastructure Services Global Delivery unit. She leads the globalization of Fujitsu’s offerings in end user computing. Contact her at [email protected].

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settle...
BnkToTheFuture.com is the largest online investment platform for investing in FinTech, Bitcoin and Blockchain companies. We believe the future of finance looks very different from the past and we aim to invest and provide trading opportunities for qualifying investors that want to build a portfolio in the sector in compliance with international financial regulations.
No hype cycles or predictions of a gazillion things here. IoT is here. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, an Associate Partner of Analytics, IoT & Cybersecurity at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He also discussed the evaluation of communication standards and IoT messaging protocols, data...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Product connectivity goes hand and hand these days with increased use of personal data. New IoT devices are becoming more personalized than ever before. In his session at 22nd Cloud Expo | DXWorld Expo, Nicolas Fierro, CEO of MIMIR Blockchain Solutions, will discuss how in order to protect your data and privacy, IoT applications need to embrace Blockchain technology for a new level of product security never before seen - or needed.
Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on cloud services and on-premises infrastructure working in unison. Successful implementations require new levels of data mobility, enabled by an automated and seamless flow across on-premises and cloud resources. In his general session at 21st Cloud Expo, Greg Tevis, an IBM Storage Software Technical Strategist and Customer Solution Architec...
Imagine if you will, a retail floor so densely packed with sensors that they can pick up the movements of insects scurrying across a store aisle. Or a component of a piece of factory equipment so well-instrumented that its digital twin provides resolution down to the micrometer.
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
We are given a desktop platform with Java 8 or Java 9 installed and seek to find a way to deploy high-performance Java applications that use Java 3D and/or Jogl without having to run an installer. We are subject to the constraint that the applications be signed and deployed so that they can be run in a trusted environment (i.e., outside of the sandbox). Further, we seek to do this in a way that does not depend on bundling a JRE with our applications, as this makes downloads and installations rat...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
Digital Transformation (DX) is not a "one-size-fits all" strategy. Each organization needs to develop its own unique, long-term DX plan. It must do so by realizing that we now live in a data-driven age, and that technologies such as Cloud Computing, Big Data, the IoT, Cognitive Computing, and Blockchain are only tools. In her general session at 21st Cloud Expo, Rebecca Wanta explained how the strategy must focus on DX and include a commitment from top management to create great IT jobs, monitor ...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
The IoT Will Grow: In what might be the most obvious prediction of the decade, the IoT will continue to expand next year, with more and more devices coming online every single day. What isn’t so obvious about this prediction: where that growth will occur. The retail, healthcare, and industrial/supply chain industries will likely see the greatest growth. Forrester Research has predicted the IoT will become “the backbone” of customer value as it continues to grow. It is no surprise that retail is ...