Welcome!

Agile Computing Authors: LeanTaaS Blog, Liz McMillan, Pat Romanski, Yeshim Deniz, Elizabeth White

Related Topics: @CloudExpo, Agile Computing, @DevOpsSummit

@CloudExpo: Blog Post

GSX Solutions to Define the Next Generation of Performance Monitoring | @CloudExpo #Cloud

Everything to ensure that applications will run optimally for end-users

What does it mean for GSX Solutions to reach the 20 year milestone?

Antoine Leboyer, CEO of GSX Solutions: It is certainly a key milestone in anyone's life. I can fully appreciate this when I think back to my younger days and then I look at my eldest daughter, who is 20 years old and in her second year at university.

But for a company in the IT sector, a 20-year anniversary signifies that we have experienced and endured so many radical changes in the industry. We have witnessed the era in which mainframes were challenged by minis, which were then themselves challenged by PCs. Then came the age of software, then something called the Internet, and now another something called the cloud. Every time, we thought that nothing more could be invented, another massive change would take place.

If we are still here and thriving after 20 years, it is a testament to our ability to realize that things will always be constantly changing, and that we must adapt to new worlds.

How difficult is it to adapt to change?

Leboyer: It is a massive challenge for individuals, as well as for companies both large and small.

There is a book I have read called Denial, written by Harvard Business School Professor Richard Tedlow. (http://www.amazon.com/Denial-Business-Leaders-Facts-Face/dp/B0042P56D0). I recommend that anyone and everyone read it. Professor Tedlow has since retired from Harvard Business School, and now teaches at the Apple University. There are great lessons to learn from his book which have inspired me greatly.

The ability to change begins with the realization that changes happen, and there will always be a delay in this realization. There may be times you can anticipate change, but frankly, it is rare.

When change takes place, it is scary but do not fight it - embrace it. Encourage discussion around new paradigms, then analyze how resources can and should be allocated accordingly. Set clear measures on both legacy and new initiatives. Do not be afraid to have frank and open discussions.

How have changes impacted the IT professionals who are using your solutions?

Leboyer: The most profound changes have come from leveraging cloud-based technologies. In this new world, availability is a given (or at least, should be a given). There has been a subtle yet clear shift in focus to new metrics - the most important one being the level of service experienced by the end-users.

What this means is that the new generation of professionals with whom we work no longer work in silos. They are personally responsible for all of the components that affect the level of service. This is quite similar to what is happening with the concept of "Devops" - the distinction between the development and production team has become blurred, and Devops seek to analyze and impact all steps of the cycle.

We are now working with, shall I say, "Adminops," who have a complete view of the delivery of the applications for which they are responsible.

We've had many deep discussions with "Adminops" and have worked with them to spearhead a number of developments around the platforms mentioned at http://www.gsx.com/beyond-unified-communications.

Does this mean that you have changed focus during these 20 years?

Leboyer: For the most part, no. We have continued to deliver solutions for the monitoring and reporting of unified communications on platforms of many vendors, and this is the value for which we are known.

Our core competencies remain in both understanding the challenges of unified communications as well as in-depth mastery of the technologies of agentless monitoring.

Is agentless only applicable to unified communications?

Leboyer: I do not think so, but we need to work with other people to enable them to leverage the technologies we have at our disposal.

Let me explain: we have both the knowledge of how to run unified communications in an "Adminops" world, as well as the capabilities to deploy all of the underlying technologies around agentless monitoring.

If a company wants to do the same thing for an e-Commerce or financial application, there is a need to understand the business side and the corresponding components which affect the different environments.

The same is true if a company comes to us and wants to agentlessly monitor a specific application that encompasses, say, SQL Database and Network Latency. We can serve them, but might require additional platforms specific devices or server platforms.

We are currently starting to work with a small number of partner companies to enable them to use the same tools that our engineers - who are specialists of unified communications - are using.

So, just as there are "Intel Inside" PCs, we hope to enable partners to come with "GSX Agentless Solutions" inside. This is a very important strategic initiative for us. We have not communicated around these projects yet as we want to let them mature, but we plan to do so and ramp up when we are completely ready. Right now, we are focusing on making our current initiatives successful and therefore replicable.

Do you have some ideas on what the next 20 years holds for GSX?

Leboyer: It would be foolish - or worse, arrogant - to make any real predictions about what we hope to accomplish over the next 20 years.

In the short-term, we all have a strong belief that agentless-based monitoring solutions will gradually replace all outdated technologies, and that we will be part of this change. But this may hardly be even a footprint in the history of things to come.

All I can say is that at GSX, we all love technology and its challenges. They keep us young.

More Stories By Xenia von Wedel

Xenia von Wedel is a Tech blogger and Enterprise Media Consultant in Silicon Valley and Paris, serving clients in a variety of industries worldwide. She is focused on thought leadership content creation and syndication, media outreach and strategy. She mainly writes about Blockchain, Enterprise, B2B solutions, social media and open source software, but throws the occasional oddball into the mix. Tip her if you like her articles: http://xeniar.tip.me

@ThingsExpo Stories
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
Recently, REAN Cloud built a digital concierge for a North Carolina hospital that had observed that most patient call button questions were repetitive. In addition, the paper-based process used to measure patient health metrics was laborious, not in real-time and sometimes error-prone. In their session at 21st Cloud Expo, Sean Finnerty, Executive Director, Practice Lead, Health Care & Life Science at REAN Cloud, and Dr. S.P.T. Krishnan, Principal Architect at REAN Cloud, discussed how they built...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...
The 22nd International Cloud Expo | 1st DXWorld Expo has announced that its Call for Papers is open. Cloud Expo | DXWorld Expo, to be held June 5-7, 2018, at the Javits Center in New York, NY, brings together Cloud Computing, Digital Transformation, Big Data, Internet of Things, DevOps, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
No hype cycles or predictions of a gazillion things here. IoT is here. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, an Associate Partner of Analytics, IoT & Cybersecurity at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He also discussed the evaluation of communication standards and IoT messaging protocols, data...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
DevOps at Cloud Expo – being held June 5-7, 2018, at the Javits Center in New York, NY – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Among the proven benefits,...
@DevOpsSummit at Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, is co-located with 22nd Cloud Expo | 1st DXWorld Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait...
Cloud Expo | DXWorld Expo have announced the conference tracks for Cloud Expo 2018. Cloud Expo will be held June 5-7, 2018, at the Javits Center in New York City, and November 6-8, 2018, at the Santa Clara Convention Center, Santa Clara, CA. Digital Transformation (DX) is a major focus with the introduction of DX Expo within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive ov...
SYS-CON Events announced today that T-Mobile exhibited at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on qua...
SYS-CON Events announced today that Cedexis will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Cedexis is the leader in data-driven enterprise global traffic management. Whether optimizing traffic through datacenters, clouds, CDNs, or any combination, Cedexis solutions drive quality and cost-effectiveness. For more information, please visit https://www.cedexis.com.
SYS-CON Events announced today that Google Cloud has been named “Keynote Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Companies come to Google Cloud to transform their businesses. Google Cloud’s comprehensive portfolio – from infrastructure to apps to devices – helps enterprises innovate faster, scale smarter, stay secure, and do more with data than ever before.
SYS-CON Events announced today that Vivint to exhibit at SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California. As a leading smart home technology provider, Vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions to more than one million customers throughout the United States and Canada. The end result is a smart home solution that sav...
SYS-CON Events announced today that Opsani will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Opsani is the leading provider of deployment automation systems for running and scaling traditional enterprise applications on container infrastructure.
SYS-CON Events announced today that Nirmata will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Nirmata provides a comprehensive platform, for deploying, operating, and optimizing containerized applications across clouds, powered by Kubernetes. Nirmata empowers enterprise DevOps teams by fully automating the complex operations and management of application containers and its underlying ...
SYS-CON Events announced today that Opsani to exhibit at SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California. Opsani is creating the next generation of automated continuous deployment tools designed specifically for containers. How is continuous deployment different from continuous integration and continuous delivery? CI/CD tools provide build and test. Continuous Deployment is the means by which...