Welcome!

Agile Computing Authors: Liz McMillan, Zakia Bouachraoui, Elizabeth White, Pat Romanski, Maria C. Horton

Related Topics: @ThingsExpo, Mobile IoT, Agile Computing

@ThingsExpo: Article

Digital Transformation & Mobility | @ThingsExpo #IoT #M2M #InternetOfThings

The C suite must recognize speed advantages in information logistic systems

The C suite must understand the battle they are fighting before they can develop and implement a winning digital transformation strategy.  The commercial battlefield is data, and the effectiveness and speed of competitors' information logistics systems will make all the difference.  The C suite's overall doctrine must be achieving information dominance in their target markets.

Information, however, is trivia unless it results in correct insights, which leads to right actions at the right time.  In the book, The Principles of War for the Information Age, author Robert Leonard writes, "If I can develop and pursue my plan to defeat you faster than you can execute your plan to defeat me, then your plan is unimportant."  It's not the ability to collect more data faster, or analyze it faster, it is the ability to understand and act on it faster.  Businesses that can "understand and act with speed" will dominate those which are slower.

In mobile commerce, the ability to identify the mobile app user, recognize their preferences, understand the immediate context, and then to provide a personalized and contextually relevant experience fast enough to satisfy impatient mobile consumers is the winning formula.  That is a difficult job, but offers competitive advantage opportunities!  So the question is how can I achieve those competitive advantages?

The C suite must recognize speed advantages in information logistic systems; analytics, business operational tempos and decision-making will determine the winners of tomorrow's digital era.  Competition is now focused on optimizing information logistics systems (ILS).  ILSs are all the systems involved in John Boyd's OODA loop (observe, orient, decide and act). They include the following tasks:

  1. Collecting data
  2. Transmitting data
  3. Securing data
  4. Normalizing data
  5. Storing data
  6. Analyzing and reporting on the data
  7. Understanding the meaning and impact of the data
  8. Driving decisions based on the meaning of the data
  9. Acting on the data (manual or automated) to achieve competitive advantages

Achieving speed in the first six steps can mostly be accomplished with technology upgrades and improvements, but in order to achieve speed in steps 7-9, it requires deep thinking that is codified in algorithms supported by automation. It requires augmenting humans with artificial intelligence, sophisticated algorithm-driven intelligent process automation (robotic software processes), and machine learning.

To achieve competitive advantages and speed in these steps requires an enterprise to move beyond "human time" and into the realm of "digital time."  Digital time can only be achieved with the augmentation of robotic software processes that work far faster than humanly possible.  When your mobile app is accessed by millions of users and the numbers of data transactions explode, supporting those apps in real-time requires automation and augmentation, i.e., algorithms.

More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.

IoT & Smart Cities Stories
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected pat...
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the mod...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Druva is the global leader in Cloud Data Protection and Management, delivering the industry's first data management-as-a-service solution that aggregates data from endpoints, servers and cloud applications and leverages the public cloud to offer a single pane of glass to enable data protection, governance and intelligence-dramatically increasing the availability and visibility of business critical information, while reducing the risk, cost and complexity of managing and protecting it. Druva's...
BMC has unmatched experience in IT management, supporting 92 of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for five years running. Our solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe.
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, compared the Jevons Paradox to modern-day enterprise IT, examin...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...
DSR is a supplier of project management, consultancy services and IT solutions that increase effectiveness of a company's operations in the production sector. The company combines in-depth knowledge of international companies with expert knowledge utilising IT tools that support manufacturing and distribution processes. DSR ensures optimization and integration of internal processes which is necessary for companies to grow rapidly. The rapid growth is possible thanks, to specialized services an...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...