Agile Computing Authors: Elizabeth White, Pat Romanski, Liz McMillan, Yeshim Deniz, Zakia Bouachraoui

Related Topics: FinTech Journal, Mobile IoT, Agile Computing, @CloudExpo, @ThingsExpo

FinTech Journal: Article

IoT and Mobile Commerce 2016 | @ThingsExpo #IoT #M2M #InternetOfThings

Extraordinary advancements in mobile technologies are impacting nearly every aspect of retail

Our shopping experiences continue to change. Today, we use smartphones, tablets and laptops to shop, purchase and track shipments online, from anywhere at any time. We bring mobile devices into retail stores to compare prices and learn more about products on the shelf. We search for available inventories, the nearest store locations, and for new, used, shared and auctioned products and services. These digital transformations are profoundly altering the nature of retailing, and their velocity will only accelerate.

Mobile commerce now represents 34% of the world's e-commerce transactions - a figure that is expected to rise to 47% by 2018.  We are racing into the digital unknown and reacting daily to changing consumer behaviors.

Extraordinary advancements in mobile technologies are impacting nearly every aspect of retail - placing intense pressure on CIOs and CEOs to transform their operating models, strategies, processes and infrastructures, while answering consumer demand for more personalized, contextually relevant experiences as well as instant access to products and services. Unfortunately, this is widening the gap between retailers that are prepared for mobile commerce and those that are not. What was cutting-edge just 24 months ago - the "mobile app" popularized by Apple and Google - is already heading for extinction. Consumers are no longer satisfied with apps designed to serve mass markets; rather, they look for a real-time experience that reflects their personal preferences, activities and lifestyles, illuminated by Code Halos - the digital information that surrounds people, processes, organizations and devices.

These expectations present both a challenge and an opportunity for retailers and marketers. To succeed - and avoid the perils of unforgiving, rapid transformation - companies must refine their strategies, operating model, business processes and IT infrastructure and carefully examine their budget priorities. Increasingly, consumers use multiple devices, apps and websites from different locations at different times of the day to do their mobile shopping - leaving retailers with a fragmented, limited view of customers and their behaviors. As a result, they miss sales opportunities - often operating "blindfolded" - unable to recognize and influence consumers on their path-to-purchase journeys. Removing these roadblocks requires fresh strategies and updated business models. It also obliges companies to leverage customer data-sharing through partnerships, and utilize advanced data collection, analytics and real-time information logistics to improve recognition and engagement.

In my new report, Cutting Through Chaos in the Age of Mobile Me, based on proprietary and secondary research sources, we identify the major challenges retailers confront with mobile commerce, and what they imply for the industry and every consumer-facing organization. It also offers concrete recommendations for developing and implementing more personalized, even curated, shopping strategies that can help your business take advantage of new waves of technology and keep up with unyielding change.

More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.

IoT & Smart Cities Stories
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
Early Bird Registration Discount Expires on August 31, 2018 Conference Registration Link ▸ HERE. Pick from all 200 sessions in all 10 tracks, plus 22 Keynotes & General Sessions! Lunch is served two days. EXPIRES AUGUST 31, 2018. Ticket prices: ($1,295-Aug 31) ($1,495-Oct 31) ($1,995-Nov 12) ($2,500-Walk-in)
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...