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Agile Computing Authors: Pat Romanski, William Schmarzo, Elizabeth White, John Basso, Jonathan Fries

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Salesforce 'Internet of Things' (IoT) News

Epson, Jawbone, Meta, Oculus and Vuzix join the Salesforce Wear device ecosystem

Salesforce.com announced continued growth and momentum around Salesforce Wear with Epson, Jawbone, Meta, Oculus and Vuzix joining the Salesforce Wear device ecosystem.

The Salesforce Wear app ecosystem demonstrates the potential of wearable technology across industries with the introduction of enterprise apps built on the Salesforce1 Platform.

Comments on the News

  • "The explosive growth of Salesforce Wear has validated the need for a unified platform to bring together software companies, wearable device manufacturers and developers wanting to create apps that will enable companies to connect with customers in entirely new ways," said Daniel Debow, SVP of emerging technologies, salesforce.com.
  • "ClickSoftware is embracing wearables as an exciting next step to drive great customer experiences, employee productivity and satisfaction," said Mike Karlskind, VP of product marketing, ClickSoftware. "Workers in the field are often juggling multiple physical tasks, and having a device to monitor their safety or provide real-time prompts based on inputs from a wearable is making the future a reality for today's workforce."
  • "With wearable solutions, Etherios is transforming device data into actionable information through the Internet of Things in order to better patients' lives," said Mike Dannenfeldt, SVP, Etherios. "Remote monitoring facilitated by wearable devices is enabling independence from the comfort of patients' own homes."
  • "By leveraging technology from Meta's glasses and the Salesforce1 Platform, customers will be able to walk into a car dealership, receive a pair of glasses and find themselves looking at a life-sized hologram of a vehicle of their choice," Adam Shames, head of strategic partnerships, Meta. "This customer experience combines the best elements of a face-to-face discussion and an experience that is much more engaging and meaningful than looking at brochures and chatting with someone behind a desk."
  • "Accenture believes that wearable technologies have exciting use cases not only for consumers, in areas such as fitness and health monitoring and wearable fashion, but also powerful applications within the enterprise, enabling maintenance workers to quickly identify parts in the field, or allowing surgeons to connect with experts to get guidance on complicated procedures," said Brent Blum, lead of wearable technology practice, Accenture. "Through our experience working with leading clients on cutting edge consumer and enterprise deployments, we've seen first-hand the potential wearables have to transform the way people live and work. Like salesforce.com, we see a very promising future for wearable technologies and are pleased to be working together to deliver solutions in this area."

Salesforce Wear Momentum
Announced earlier this year, Salesforce Wear included the Salesforce Wear Developer Pack to empower developers to accelerate their ability to connect companies with their customers through wearable apps. The Salesforce Wear Developer Pack provides enterprise developers with sample code, documentation, demonstrations and reference apps for a growing list of devices. Salesforce Wear already includes support for Android Wear, ARM, Fitbit, Google Glass, Myo from Thalmic, Nymi from Bionym, OMSignal, Pebble, Philips and Samsung Gear II.

Additional Salesforce Wear Device Support
Building on the success of the device ecosystem, today Salesforce Wear extends support for additional wearable devices, including:

  • Epson Moverio – Smart glasses
  • Jawbone UP – Fitness tracker
  • Meta Glasses – 3D smart glasses
  • Oculus Rift – Virtual reality headset for an immersive 3D experience
  • Vuzix M100 Smart Glasses – Android based wearable computing, communications and display system

New Enterprise Apps Demonstrate the Power of Wearables
The Salesforce Wear app ecosystem is comprised of a growing number of ISV's that are rapidly developing apps on the Salesforce1 Platform for a variety of industries across multiple devices. Available today on the AppExchange, Salesforce Wear apps include:

  • 2lemetry: With the connected SafetyCare wearable device, senior care patients can simply swipe across the screen of the wearable to request immediate assistance, allowing them to stay connected at home, and delivering rapid resolution to issues.
  • Alpine Metrics: With Alpine Metrics' free app, Intelligent Forecasting, salespeople get instant access to important trends on their wearable device to better understand what's happening with their business and prioritize deals in real time.
  • APX-Labs: Through the integration of the Skylight Platform, Salesforce Wear and several smart glass providers, APX-Labs is enabling field workers, such as telecom service technicians or utility workers, to quickly log a case in the Salesforce Service Cloud, all while they continue to work.
  • Brivo Labs: Brivo Labs' identity access management application, NthID, works with Nymi's persistent identity authentication using a person's cardiac rhythm – a unique quality to every individual – to allow for safe, secure and easy access to both laptops and physical spaces.
  • ClickSoftware: The ShiftExpert app from ClickSoftware works with devices such as the Samsung Gear II to enable employees to complete tasks such as clocking in and out, which are then automatically incorporated into timesheets.
  • Etherios: Through a series of apps from Etherios, patients' health is monitored after leaving the hospital in real time through connected scales, blood pressure cuffs and pulse oximeters. Remote monitoring is enabling individuals to live healthier lives in the comfort of their own homes.
  • FacialNetwork: Powered by FacialNetwork, the HospitalityID app provides customer service reps wearing smart glasses instant identification of guests. Through integration with Salesforce1, FacialNetwork can then access guest preferences helping users exceed customer expectations.
  • Proximity Insight: Proximity Insight's app sends Android Wear notifications to staff when a VIP customer comes within range of their location, allowing them to create a personalized experience.

"By 2017, wearable devices will drive 50 percent of total mobile app interactions," wrote Roxane Edjlali, research director, Gartner in the "Adapt Your Information Infrastructure in the Age of Consumer-Centric Mobile Apps" report published May 6, 2014. "Mobile app data is often siloed, and IT leaders will find data from apps that use cloud-based information repositories even more diffuse."

Pricing & Availability

  • Salesforce Wear Developer Pack is generally available and is included with all user licenses of Salesforce CRM and the Force.com Platform.
  • The Salesforce Wear Developer Pack is available at http://developer.salesforce.com/wear

About Salesforce.com
Salesforce.com is the world's largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.

Salesforce.com Presentation at @ThingsExpo New York

A lot of people are heralding IoT as the future, but what can your business do today? Quite a lot, it turns out, if you know what to look for and how to talk about it.

Download Slide Deck: Here

In his session at @ThingsExpo, Reid Carlberg, Senior Director at Salesforce.com, discussed business processes ripe for IoT style solutions and provide real-world examples in operation today. He also covered several fun ways to inspire your organization, share some lessons learned about solution development and offer several next steps designed to get you started. If you missed Reid's Internet of @ThingsExpo New York session, here are his presentation slides to learn how to kick start your company's IoT efforts into high gear.

Speaker Bio:
Reid Carlberg hacks quadcopters, automates 3D printers and built the only hot sauce-inator in enterprise software today. As a Senior Director on the Developer Evangelism team at Salesforce.com, Reid helps developer communities around the world understand and work with the Salesforce1 Platform. Since joining the company, he has launched hundreds of new apps on the AppExchange as part of the Salesforce Labs program, taught thousands of developers about the Internet of Things at the Dreamforce 2013 Connected Device Lab and spoken about cloud app development around the world. Reid lives in Chicago.

2nd International Internet of @ThingsExpo will take place November 4-6, 2014 at the Santa Clara Convention Center, Santa Clara, California with over 100 major sponsors and exhibitors in 2014 and more than 6,000 delegates from 17 countries.

Internet of @ThingsExpo this week launched the premiere issue of its monthly newsletter which contains highlights of the hottest sessions and speakers from Internet of @ThingsExpo, speaking information as well as sponsorship opportunities.

Download @ThingsExpo Newsletter Here

Chris Matthieu Named Internet of @ThingsExpo Tech Chair
Internet of @ThingsExpo has announced today that Chris Matthieu has been named tech chair of Internet of @ThingsExpo 2014 Silicon Valley.

The 2nd Global Internet of @ThingsExpo will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.

Chris Matthieu has two decades of telecom and web experience. He launched his Teleku cloud communications-as-a-service platform at eComm in 2010, which was acquired by Voxeo. Next he built an open source Node.JS PaaS called Nodester, which was acquired by AppFog. His new startup is Twelephone (http://twelephone.com). Leveraging HTML5 and WebRTC, Twelephone's BHAG (Big Hairy Audacious Goal) is to become the next generation telecom company running in the Web browser.

Tracks and topics for Internet of Internet of @ThingsExpo Silicon Valley will include:

Consumer IoT and Wearables Track

  • Smart Appliances
  • Wearables
  • Smart Cars
  • Smartphones 2.0
  • Smart Travel
  • Personal Fitness
  • Health Care
  • Personalized Marketing
  • Customized Shopping
  • Personal Finance
  • The Digital Divide
  • Mobile Cash & Markets
  • Games & the IoT
  • The Future of Education
  • Virtual Reality

Video: @ThingsExpo power panel discussion at Internet of @ThingsExpo New York

Enterprise IoT Track

  • The Business Case for IoT
  • Smart Grids
  • Smart Cities
  • Smart Transportation
  • The Smart Home
  • M2M
  • Authentication/Security
  • Wiring the IoT
  • The Internet of Everything
  • Digital Transformation of Enterprise IT
  • Agriculture
  • Transportation
  • Manufacturing
  • Local & State Government
  • Federal Government

IoT Developer and WebRTC Track

  • Eclipse Foundation
  • Cloud Foundry
  • Linux Containers
  • Node-Red
  • Open Source Hardware
  • AJAX and the IoT
  • Leveraging SOA
  • Multi-Cloud IoT
  • Evolving Standards
  • WebSockets
  • Security & Privacy Protocols
  • GPS & Proximity Services
  • Bluetooth/RFID/etc.
  • XMPP
  • Nest Labs

@ThingsExpo billboard is viewed by more than 1.3 million motorists per week on Highway 101, in the heart of Silicon Valley.

Sponsorship Opportunities or Internet of @ThingsExpo 2014 Silicon Valley
Internet of @ThingsExpo 2014 Silicon Valley "show prospectus" has shipped. Sponsorship, exhibit, and keynote opportunities can be obtained from Carmen Gonzalez by email at events (at) sys-con.com, or by phone 201 802-3021.

Early Bird Registration Options
for Internet of @ThingsExpo
2014 Silicon Valley
Internet of @ThingsExpo delegates can pre-register for Internet of @ThingsExpo with Early Bird Savings here.

About SYS-CON Media & Events
SYS-CON Media (www.sys-con.com) has since 1994 been connecting technology companies and customers through a comprehensive content stream at www.sys-con.com - featuring over forty focused subject areas, from Cloud Computing to Web Security - interwoven with market-leading full-scale conferences produced by SYS-CON Events. The company's internationally recognized brands include among others Cloud Expo® (www.CloudComputingExpo.com), Big Data Expo (http://BigDataExpo.net), Virtualization Conference & Expo (www.VirtualizationConference.com), DevOps Summit (http://DevOpsSummit.sys-con.com), Internet of @ThingsExpo (http://www.ThingsExpo.com), SDDC Expo (http://SDDCExpo.sys-con.com), WebRTC Summit (http://WebRTCSummit.net), Government IT Conference & Expo (www.GovITExpo.com), Cloud Computing Bootcamp (www.CloudComputingBootcamp.com), and UlitzerLive! New Media Conference & Expo (http://events.sys-con.com).

 

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