Welcome!

Agile Computing Authors: Pat Romanski, Shelly Palmer, Glenda Sims, Paul Simmons, APM Blog

News Feed Item

Safelite AutoGlass Leverages Ultimate Software’s Person-Centric Technology to Support Rapid Expansion, Connect Thousands of Employees

Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that Safelite AutoGlass®, the leading company for auto glass repair and replacement in the U.S., is leveraging the UltiPro solution to support ongoing expansion, provide quick access to its widely dispersed, mobile workforce, and deliver strategic business intelligence to HR and financial teams.

Founded in 1947, Safelite AutoGlass has grown from a single store in Wichita, Kansas to the largest vehicle glass specialist in the U.S., with more than 10,000 employees serving over 4 million customers per year. Previously, the company had been using a payroll service bureau to handle its HR operations. With its rapid, continual growth, Safelite needed to make the switch to a sophisticated, flexible HCM solution that provides instant, mobile capabilities for its thousands of employees as well as real-time reporting and analytics for strategic gains.

“Since we first deployed UltiPro in 2009, we have doubled our employee base, and one of our company business strategies is to double our business again within the next five years. With UltiPro’s configurability, we are confident that we can support our business as it moves to the next level. We have the right technology, tools, and resources in place,” said Ben DeMartini, HRIS manager at Safelite AutoGlass.

According to DeMartini, one of the greatest benefits to the growing business has been increased productivity for Safelite’s HR team, which can focus more on achieving strategic goals and supporting its workforce rather than spending time on managing paper processes.

“Our company is very focused on developing talent and leadership, and Ultimate’s technology enables us to put more focus on the true ‘people’ aspect of what we do. One of the biggest wins for us is the total elimination of paper usage; and with such a large workforce across the U.S., this translates into tremendous reduction in expense for our business as well as time and effort for our HR teams,” said DeMartini. “The efficiency and time savings have been incredibly beneficial to our HR department and our company — and having UltiPro has been a very positive experience for our associates as well.”

Even with such a large workforce widely-dispersed throughout the U.S., Safelite is also able to function more strategically because it has the tools to accelerate communications and provide employees with instant, 24-7 access to information. UltiPro is connecting its large population of employees by serving as the primary hub to communicate workforce information, and employees are using the easy-to-use technology to access pay history, update benefits choices, review job details, read company news, find relevant employee forms and documents, and more — immediately available from any location, any device, and at any time.

“The majority of our associates are on the road all day, every day, and it used to be a real challenge for us to communicate with them. UltiPro Mobile is available on the same device as their work orders, which gives them immediate access to self-service capabilities as well as their personal information. It’s very convenient and valuable to them. Instead of having to spend any extra time or effort by going into a base of operations or centralized location, UltiPro Mobile enables our associates to be focused on providing the best services to our customers,” said DeMartini. “And our managers, whether in the field or in an office, can complete tasks from their inbox, review resumes, evaluate performance, and monitor important metrics.”

In addition to enjoying immediate access and business efficiency, Safelite also considers UltiPro Business Intelligence as an additional advantage in creating company-wide benefits.

“We use UltiPro for a range of strategic analytics for both the HR and financial teams, such as monitoring turnover, completing cost analyses or benefits analyses, identifying workforce trends, and more. All of the HR metrics that our company needs are available with one click,” said DeMartini. “With UltiPro’s rich capabilities for reporting and business intelligence, we feel like we are way ahead in knowing what will influence our business, which is a huge advantage because we are continually making business adjustments to support our expansion.”

Safelite also rates Ultimate’s customer service as an essential component to its successful people management. “We are a service-based company, and it’s very important that we partner with other companies like ours that are focused on delivering premium customer service. It’s been extremely beneficial to have quick, direct access to our customer success manager at Ultimate. We have frequent communication with her, and it helps that she is very familiar with our unique business, especially when new issues or trends may surface that impact our company.”

“Having person-centric technology immediately available to employees, managers, and executives is an absolute must for businesses of all sizes and in all industries — especially ones like Safelite that have an expanding workforce comprised of employees in thousands of locations,” said Greg Swick, chief sales officer at Ultimate Software. “UltiPro is technology that people want to use, and as a result, our customers are seeing high levels of adoption and productivity among their workforce. We’re thrilled that Safelite AutoGlass is using UltiPro to connect its people, rely on strategic business intelligence, and support its overall business.”

About Ultimate Software

Ultimate Software is a leading cloud provider of people management solutions, with more than 17 million people records in the cloud. Built on the belief that people are the most important ingredient of any business, Ultimate’s award-winning UltiPro delivers HR, payroll, talent, compensation, and time and labor management solutions that seamlessly connect people with the information and resources they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida, and has more than 2,000 professionals focused on developing the highest quality solutions and services. In 2014, Ultimate was ranked #20 on FORTUNE’s list of the 100 Best Companies to Work For; ranked #8 on Forbes magazine’s list of the 100 Most Innovative Growth Companies; and recognized as a ‘Leader’ in Nucleus Research’s HCM Technology Value Matrix. Ultimate has 2,700 customers with employees in 150 countries, including Adobe Systems Incorporated, Bloomin’ Brands, Culligan International, Major League Baseball, Pep Boys, Texas Rangers Baseball, and Texas Roadhouse. More information on Ultimate’s products and services for people management can be found at www.ultimatesoftware.com.

UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

Follow Ultimate Software on Twitter: www.twitter.com/UltimateHCM and on LinkedIn: http://linkd.in/UltimateHCM

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of the 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great deals to gre...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develop...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
Large industrial manufacturing organizations are adopting the agile principles of cloud software companies. The industrial manufacturing development process has not scaled over time. Now that design CAD teams are geographically distributed, centralizing their work is key. With large multi-gigabyte projects, outdated tools have stifled industrial team agility, time-to-market milestones, and impacted P&L stakeholders.
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.