Welcome!

Agile Computing Authors: Liz McMillan, Elizabeth White, Darren Anstee, Pat Romanski, James Pathman

News Feed Item

Software AG: Medellin City Gives a Voice to All Citizens through Digital Innovation

Software AG (FRA: SOW) acknowledged today multiple awards received by Medellin, Colombia’s second largest city, in regenerating the municipality and the role IT played in driving economic growth and social inclusion. Amongst other awards, Medellin was acknowledged as “Innovative City of the Year” by the Urban Land Institute and received the United Nations sustainable transport award.

Medellin, Colombia’s second largest city, is regenerating the municipality and the role IT played in ...

Medellin, Colombia’s second largest city, is regenerating the municipality and the role IT played in driving economic growth and social inclusion. (Photo: Business Wire)

Medellin has introduced many infrastructure improvements as part of its vision of being a model city by 2030, including a flexible and citizen-focused IT infrastructure. Aligned with the Colombian Government’s online citizen services program, Medellin now offers its citizens an integrated “Requests, Complaints and Claims” service. The service provides personal, online or mobile citizen interfaces and has resulted in an increase in the number of requests processed from ten thousand to nearly ninety thousand per year.

Flexible IT Infrastructure Delivers Clear ROI

Gabriel Werner Brandt, Director of Planning for Information Technology at the Municipality of Medellin, said: “In the government sector the transition to a digital enterprise must be staged and gradually introduced, maintaining focus on not just the needs of the citizen but also on state employees and acknowledging the political dimension. For this we needed a flexible IT infrastructure that can leverage the many investments we have made over the years. We needed an infrastructure that is easy and quick to implement and adapt, with a clear return on investment, for which the city is willing to pay. Software AG provides that.”

Medellin Regarded As World’s Most Innovative Urban Center

The Urban Land Institute (ULI), an independent global nonprofit research and education organization, provides leadership in the responsible use of land and in creating and sustaining thriving communities worldwide. In conjunction with the Wall Street Journal and Citi, the ULI recognized Medellin as the world’s most innovative urban center implementing innovative solutions to problems such as mobility and environmental sustainability.

Jay Johnson, President and CEO, Software AG North America and Member of Software AG’s Executive Board, noted: “Medellin is a great example of how a city can significantly improve the quality of life for its inhabitants. By using the right technology, Medellin is making dramatic changes to people’s lives by building a strong foundation for sustainable economic growth and equal access to services and opportunities for everyone.”

Medellin gains UN Recognition

Medellin has also been recognized by the United Nations for the multiple transport options now offered to citizens. Its new urban transport infrastructure has opened jobs and schools to the previously isolated communities living in outlaying mountainside areas with travel times for the majority of its citizens being cut from more than two hours to just a few minutes.

The principal of including all citizens in the city’s economic revival through an innovative physical infrastructure is mirrored in its IT infrastructure through its digital citizen service platform. The platform gives all citizens a voice in city hall enabling them to make petitions, claims and complaints to the municipality either online, through mobile devices or face-to-face, and follow the progress of each request to its conclusion. The requests can concern any aspect of the citizen’s legal rights, including behavior or service provided by state employees or any improvements needed to the city’s infrastructure.

Software AG webMethods Suite Provides Robust Infrastructure Foundation

Jay Johnson continued: “Medellin implemented Software AG’s webMethods process automation and integration suite to link the new citizen service interfaces with automated and integrated processes. It also integrated existing IT systems and geographically validated information from the city’s Georeference system. With over 7,500 requests per month being processed, the benefits of the new services have been rapidly recognized by the citizens of Medellin, the ultimate sign of the success of this project.”

Completed in 2011, the new infrastructure has delivered an almost tenfold increase in the number of processed requests with the possibility of easy additional expansion. Today, the Medellin City Hall has successfully integrated 46 different local government procedures on the single requests platform, all within 2 years, and is reviewing further new business cases to create new programs offering better services to its citizens.

About Software AG

Software AG (Frankfurt TecDAX: SOW) helps organizations achieve their business objectives faster. The company's big data, integration and business process technologies enable customers to drive operational efficiency, modernize their systems and optimize processes for smarter decisions and better service. Building on over 40 years of customer-centric innovation, the company is ranked as a "leader" in fourteen market categories, fueled by core product families Adabas-Natural, ARIS, Alfabet, Apama, Terracotta and webMethods. Software AG has more than 4,600 employees in 70 countries and had revenues of €973 million in 2013.

Software AG - Get There Faster
Software AG | 11700 Plaza America Drive | Reston, VA | 20190

Detailed press information about Software AG including a picture and multimedia database are available under: www.softwareag.com/press

Follow us on Twitter: Software AG Global

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Digital innovation is the next big wave of business transformation based on digital technologies of which IoT and Big Data are key components, For example: Business boundary innovation is a challenge to excavate third-party business value using IoT and BigData, like Nest Business structure innovation may propose re-building business structure from scratch, as Uber does in the taxicab industry The social model innovation is also a big challenge to the new social architecture with the design fr...
If you had a chance to enter on the ground level of the largest e-commerce market in the world – would you? China is the world’s most populated country with the second largest economy and the world’s fastest growing market. It is estimated that by 2018 the Chinese market will be reaching over $30 billion in gaming revenue alone. Admittedly for a foreign company, doing business in China can be challenging. Often changing laws, administrative regulations and the often inscrutable Chinese Interne...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, provided tips on how to be successful in large scale machine learning...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
In his session at @ThingsExpo, Kausik Sridharabalan, founder and CTO of Pulzze Systems, Inc., will focus on key challenges in building an Internet of Things solution infrastructure. He will shed light on efficient ways of defining interactions within IoT solutions, leading to cost and time reduction. He will also introduce ways to handle data and how one can develop IoT solutions that are lean, flexible and configurable, thus making IoT infrastructure agile and scalable.
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
Internet of @ThingsExpo has announced today that Chris Matthieu has been named tech chair of Internet of @ThingsExpo 2016 Silicon Valley. The 6thInternet of @ThingsExpo will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, will discuss how VPaaS enables you to move fast, creating scalable video experiences that reach your...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Businesses are struggling to manage the information flow and interactions between all of these new devices and things jumping on their network, and the apps and IT systems they control. The data businesses gather is only helpful if they can do something with it. In his session at @ThingsExpo, Chris Witeck, Principal Technology Strategist at Citrix, will discuss how different the impact of IoT will be for large businesses, expanding how IoT will allow large organizations to make their legacy ap...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the protocols that communicate data and the emerging data analy...