|By Sam Ganga||
|August 12, 2014 02:00 PM EDT||
Science fiction films abound that warn of machines taking control and wreaking havoc on the human race. "2001: A Space Odyssey," "War Games" and "I, Robot" are just a few of the titles that propose what might happen if we hand too much power over to intelligent, interconnected machines.
Decades after the first cautionary tale, the world's machines are more intelligent and more interconnected than even science fiction authors could have predicted. Machine to Machine (M2M) communication and the mobile revolution have led to the phenomenon of Big Data, an influx of structured and unstructured data at volumes and velocities never before heard of. The insightful analysis of all that data is proving to be a blessing to humanity, not the threat that many feared. M2M and Big Data Analytics can help reduce costs and create competitive advantage for a wide variety of businesses.
What Is M2M?
M2M refers to systems and technologies that make it possible for networked devices to exchange information and perform actions on their own, without (or with minimal) human intervention. Gathering sensor data from devices, analyzing it and using it to exercise more intelligent control can drive better outcomes. Everyday examples include:
Smart meters, coupled with predictive analytics, enable utility companies to predict demand patterns, automatically adjust to meet peak demand and avoid over-production when demand is low.
Remote medical sensors can monitor patients, remind them if they've forgotten their medications and alert doctors when intervention might be needed.
Smart buildings have sensors that can analyze environmental data to save energy and improve safety.
Traffic data from networked sensors can be analyzed to predict shifts in traffic patterns. Using this information to control traffic signals can actually prevent traffic jams, not just ease them.
Automated systems like GM's OnStar can alert emergency services when accidents occur, even when the humans involved aren't able to help themselves.
How M2M Came to Be
M2M didn't arrive on the scene overnight; as with anything else, it followed an evolutionary process. Back in the 1980s, Supervisory Control And Data Acquisition (SCADA) systems were introduced to enhance controls for electricity generation, transmission and distribution, and to improve monitoring and control for traffic and transportation systems. In the '90s, Wireless Sensor Networks were introduced to improve monitoring and control in many manufacturing and industrial systems. Wireless made it easier to monitor and control a broader range of devices but only supported limited, short-range connections.
When data modules were introduced in the mid-1990s and early 2000s that could communicate via cellular networks, a major leap forward occurred. These systems were used first to connect point of sale (POS) terminals, vehicle sensors and other remote monitoring and tracking systems, and then were further extended to automatic meter reading, security, elevator control, fleet management, vending and telemedicine.
M2M communication and applications have really exploded in diversity and number since the introduction of the Internet as a backbone for communication. Three major factors have combined to accelerate the recent growth in M2M:
- More data from more devices can be combined and analyzed more quickly due to advances in tools and technologies for big data analysis and predictive analytics. This enables machine-driven actions based on anticipated conditions - not just faster reaction times.
- The "everywhereness" of broadband networks, wireless and Internet has given rise to the Internet of Things (IoT) and has made it easier and cheaper than ever to connect devices. Assign an IP address to a device with Internet access and you can communicate with it anywhere in the world.
- Cheaper and smaller sensors, memory and processing power mean that more devices can be networked, and the devices themselves can be smarter.
M2M Now and in the Future
Gartner Inc. estimates that there are currently just under 30 billion connected devices and projects $309 billion in additional revenue for product and service suppliers by 2020 due to IoT. They also predict $1.9 trillion in total economic impact from improved productivity and cost savings, among other factors.
As an example of IoT's impact, Gartner turns its attention to data centers. The analyst firm predicts that IoT product and service suppliers will generate revenue exceeding $300 billion, mostly in services, by 2020.
How M2M Is Being Applied
With virtually every industry impacted, M2M's technology solutions applications are startling in their breadth and diversity. Machina Research points to benefits as varied as reduced energy costs, improved safety and security, and increased efficiency and faster response times for emergency services and national defense. Here are some examples:
In terms of how far along companies in key verticals are in implementing M2M initiatives, another recent study by Techpro Research offers some insight. Energy, IT and automotive top the list in current implementations, or plans to implement in the next 12 months, followed by Healthcare, Facility Management, Manufacturing and Retail.
M2M Success in the Marketplace
If businesses do thoughtful planning around how to use M2M to achieve their goals, opportunities to boost revenues, cut costs and more effectively serve customers are tremendous. A few recent examples include:
Retail - Nestlé Nespresso SA has equipped its coffee machines used in restaurants, hotels, offices and luxury retail boutiques to transmit operational and performance data from each machine to a cloud platform for tracking and analysis. The system tracks descaling and other maintenance procedures and alerts technical staff if servicing is required. The applications can also be used to remotely adjust water temperature and pressure. The system helps ensure that machines are maintained in excellent condition, that they produce the highest-quality coffee, cup after cup, and that customers are well supplied with their coffee of choice.
Transportation - The automotive industry and the U.S. Federal Government are embracing M2M. The US Department of Transportation recently conducted research that suggests that Vehicle to Vehicle (V2V) technology could prevent the majority of crashes involving two or more vehicles. Sensors can monitor speed and location of nearby vehicles, analyze risks and either warn drivers (near term) or take action on their own (longer term) to avoid accidents. The research could lead to a mandate to use V2V in the future.
Healthcare - Partnering with the University Teaching Hospitals of Grenoble and Toulouse, France Telecom R&D launched a project called "Gluconet" for managing diabetic patients remotely. A special instrument is used to periodically read patient glycemia data. This information gets transmitted automatically to the management center via mobile devices. The doctors can access the information over the Internet. Based on the analysis, doctors send medical advice to patients via SMS or voice messaging. The key advantage here is that both patients and doctors are alerted of any complications well before they become life-threatening.
Consumer - Lexmark, a provider of printing and imaging products, software, solutions and services, deployed M2M for more effective customer servicing. Lexmark uses M2M to collect data from millions of printers. The company analyzes the data to streamline its products to serve customers better, increase revenues and reduce operational costs.
Facilities Management - Commercial real estate services firm Jones Lang LaSalle (JLL) deployed an M2M system called IntelliCommand to collect data from building systems for security and protection against heating, cooling or fire incidents. Information collected by remote sensors is transmitted to a cloud-hosted system for in-depth analysis. When sensors collect data that strays outside of established parameters, alarms are relayed to a control center to alert managers. JLL's pilot installation with four sites enabled clients to cut costs by 15-20 percent. The real estate giant is now extending its deployment to 76 buildings.
How to Begin the Process
M2M possibilities for some organizations are self-evident. An equipment manufacturer might see an opportunity to leverage machine data to provide better service and build loyalty. Another might see an opportunity to add value that can be monetized. Some companies might find themselves threatened by competitors who have already started using M2M to gain advantage. But it's not so cut and dried for some businesses. The "M2M Opportunity Matrix" shown here offers some structure that can be used to think about M2M and identify opportunities that can improve business performance.
Listed across the top of the Matrix are possible business objectives. This isn't an exhaustive list, but you could do a lot of good for your business by finding ways to reduce cost, increase revenue or add value.
Options related to data sources are listed down the left side. Your organization might already have a large database of information that's coming in from POS systems or manufacturing control systems or some other source - Data In-Hand. But maybe you haven't figured out what to do with the information yet. There might be additional data that you could be collecting from existing "sensors" - New Data from Existing Sources. Or there might be new data that you could access with new sensors, or by sourcing from outside your company - New Data from New Sources. Probably, the data you already have in hand is going to be the easiest to tap into to achieve business objectives. But some opportunities might be so valuable that it's worth deploying new sensors to gather new data.
There's a potential M2M opportunity at the juncture of each business objective and data source. So, do some brainstorming. Start the process by thinking of how to leverage different data sources to achieve various business objectives. It can go in a lot of directions from there.
Alternatively, an experienced data consultant can help you look objectively at your situation and help you to identify low-hanging fruit or the really game-changing opportunities that could deliver more transformative results. There are a lot of right answers. The best thing is to get started.
Making the Most of M2M
It turns out that, so far at least, all those cautionary tales about intelligent machines have proven untrue. In fact, interconnected machines and the data they generate are improving the ways we live and do business. Smarter systems that don't need to rely on slower human input and that can more quickly adapt as needed are the upshot of M2M. Even now we are seeing incredible innovations like remote glucose monitoring, more efficient printing and safer buildings. And that's only the beginning. At the risk of imitating sci fi writers who were a bit off-base, we hesitate to predict what other life-enhancing technologies powered by M2M are on the horizon.
You, meanwhile, should not hesitate to take part in the M2M revolution. If you wait for someone else to figure out how to best leverage M2M, you are likely to lose market share or lose the opportunity altogether. It may seem overwhelming to know where to start; if that's the case, work with a data consultant who can help create a plan. Don't let the intelligent machines outsmart you.
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device. For more information, please visit https://www.mangoapps.com/.
May. 29, 2016 03:30 AM EDT Reads: 941
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
May. 29, 2016 02:45 AM EDT Reads: 1,476
Designing IoT applications is complex, but deploying them in a scalable fashion is even more complex. A scalable, API first IaaS cloud is a good start, but in order to understand the various components specific to deploying IoT applications, one needs to understand the architecture of these applications and figure out how to scale these components independently. In his session at @ThingsExpo, Nara Rajagopalan is CEO of Accelerite, will discuss the fundamental architecture of IoT applications, ...
May. 29, 2016 02:00 AM EDT Reads: 1,309
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 18th International CloudExpo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
May. 29, 2016 01:30 AM EDT Reads: 2,470
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
May. 29, 2016 01:00 AM EDT Reads: 1,402
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
May. 29, 2016 12:45 AM EDT Reads: 2,050
SYS-CON Events announced today that EastBanc Technologies will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. EastBanc Technologies has been working at the frontier of technology since 1999. Today, the firm provides full-lifecycle software development delivering flexible technology solutions that seamlessly integrate with existing systems – whether on premise or cloud. EastBanc Technologies partners with p...
May. 28, 2016 11:00 PM EDT Reads: 2,374
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
May. 28, 2016 07:00 PM EDT Reads: 1,962
SYS-CON Events announced today BZ Media LLC has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and Commercial Drone markets.
May. 28, 2016 07:00 PM EDT Reads: 3,633
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
May. 28, 2016 07:00 PM EDT Reads: 1,260
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
May. 28, 2016 06:45 PM EDT Reads: 2,908
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
May. 28, 2016 03:45 PM EDT Reads: 2,545
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discuss how businesses can gain an edge over competitors by empowering consumers to take control through IoT. We'll cite examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He'll also highlight how IoT can revitalize and restore outdated business models, making them profitable...
May. 28, 2016 02:00 PM EDT Reads: 2,932
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo...
May. 28, 2016 01:00 PM EDT Reads: 2,361
SYS-CON Events announced today the How to Create Angular 2 Clients for the Cloud Workshop, being held June 7, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified. Now it’s a component-based well-performing framework. The immersive one-day workshop led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and...
May. 28, 2016 11:00 AM EDT Reads: 4,065
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
May. 28, 2016 10:45 AM EDT Reads: 1,635
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management is a set of innovative IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mo...
May. 28, 2016 09:45 AM EDT Reads: 2,278
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
May. 28, 2016 09:15 AM EDT Reads: 1,208
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
May. 28, 2016 09:00 AM EDT Reads: 2,446
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
May. 28, 2016 08:45 AM EDT Reads: 2,002