Welcome!

Web 2.0 Authors: Elizabeth White, Liz McMillan, Jason Bloomberg, PagerDuty Blog, Pat Romanski

News Feed Item

The ex-employee menace: 89% retain access to Salesforce, QuickBooks & other sensitive corporate apps

Intermedia's 2014 SMB Rogue Access Study explores the security threat posed by former employees.

MOUNTAIN VIEW, Calif., Aug. 12, 2014 /PRNewswire/ -- Every month, hundreds of thousands of Americans leave their jobs. And they're bringing their IT access with them—from passwords to the corporate Twitter account to confidential files stored in personal Dropbox accounts.

To view the multimedia assets associated with this release, please click http://www.multivu.com/players/English/7281751-intermedia-s-2014-smb-rogue-access-study-security-threat-posted-by-former-employees/

This data comes from the 2014 Intermedia SMB Rogue Access Study, which was released today. Based on a survey of knowledge workers performed by Osterman Research, this study quantifies the staggering scope of the "Rogue Access" problem. And it presents a wake-up call for every business in the country.

Read the Rogue Access report at  http://ow.ly/A4JtO. Some of the more shocking findings include:

  • 89% of those surveyed retained access to Salesforce, PayPal, email, SharePoint or other sensitive corporate apps
  • 45% retained access to "confidential" or "highly confidential" data
  • 49% actually logged into ex-employer accounts after leaving the company
  • 68% admitted to storing work files in personal cloud storage services

"Most small businesses think 'IT security' applies only to big businesses battling foreign hackers," says Michael Gold, President of Intermedia. "This report should shock smaller businesses into realizing that they need to protect their leads databases, financial information and social reputation from human error as well as from malicious activity."

These risks have both technical and procedural causes. In fact, one of the weakest points identified in the report is the lack of formal "IT offboarding" procedures: 60% of respondents said they were NOT asked for their cloud logins when they left their companies.

From lost data to compliance failures: the wide-ranging risks of Rogue Access

The risks of Rogue Access are endless. Disgruntled ex-employees could steal money from PayPal, falsify financial details in Quickbooks, or post inappropriately on company social media. Well-intentioned ex-employees might purge important files from their personal cloud storage. And there are legal risks as well, such as the inability to complete eDiscovery or the failure to comply with regulatory obligations to protect sensitive data.

"I've heard a lot of stories about sales people who export customer lists or users who wipe all their data," says Felix Yanko, president of Pittsburgh-based ServNet Tech, an IT consultant and Intermedia partner. "For a small business particularly, 'Rogue Access' creates a huge risk: if something happens that affects their clients and they get sued, they usually go out of business."

Three solutions to the Rogue Access challenge

To help businesses regain control over access to their IT apps, Intermedia's report presents three solutions:

  • First, companies should implement strict access and user lifecycle management policies, including a stringent IT offboarding checklist. Intermedia has developed a collection of best practices as well as an IT offboarding checklist, and made them free to download.
  • Second, companies should offer business-grade cloud storage that's as easy to use as consumer-grade services. This makes it less likely that employees will use personal services that lack high levels of IT control and protection.
  • Finally, companies should provide users with single sign-on portals. SSO portals are a fast-trending IT tool for a reason: they give users a single point of entry into the cloud, which makes it much easier for IT to manage and track access.

"People want to work at home. They want files available when they're traveling. But when a company puts this functionality into place in an organic, uncoordinated way, there are real risks they may not have considered," says Michael Osterman, President of Osterman Research. "This report provides direction for these companies to regain control over their cloud."

For more information—including a downloadable list of IT access best practices and an IT offboarding checklist—read Intermedia's Rogue Access report at http://ow.ly/A4JtO. You can also follow @intermedia_net on Twitter or participate in the conversation at #StopRogueAccess.

About Intermedia

Intermedia is the world's largest one-stop shop for cloud business applications. Its Office in the Cloud™ suite integrates all of the essential IT services that SMBs need to do business, including email, voice, file sync and share, single sign-on, security, mobility, archiving and more.

Intermedia's services thwart the ex-employee menace by making it simple to revoke access to the entire cloud footprint with just one click. All of its services are integrated, secure, mobile-ready and managed from a single control panel. And they all offer enterprise-grade security, 99.999% availability and 24/7 phone support with hold times of less than 60 seconds.

Intermedia's 600 employees work relentlessly to provide its 60,000 customers, 1 million users and 5,000 active partners with a Worry-free Experience™. Learn more at Intermedia.net.

Contact
Kristen Berry, (650) 691-7318, [email protected]

Rogue Access -- the Ex-Employee Menace

 

Intermedia’s Rogue Access report highlights the ex-employee menace.

 

How to stop Rogue Access

 

Rogue Access — your confidential files are at risk.

 

To view the multimedia assets associated with this release, please click http://www.multivu.com/players/English/7281751-intermedia-s-2014-smb-rogue-access-study-security-threat-posted-by-former-employees/

SOURCE Intermedia

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
The BPM world is going through some evolution or changes where traditional business process management solutions really have nowhere to go in terms of development of the road map. In this demo at 15th Cloud Expo, Kyle Hansen, Director of Professional Services at AgilePoint, shows AgilePoint’s unique approach to dealing with this market circumstance by developing a rapid application composition or development framework.

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...

Advanced Persistent Threats (APTs) are increasing at an unprecedented rate. The threat landscape of today is drastically different than just a few years ago. Attacks are much more organized and sophisticated. They are harder to detect and even harder to anticipate. In the foreseeable future it's going to get a whole lot harder. Everything you know today will change. Keeping up with this changing landscape is already a daunting task. Your organization needs to use the latest tools, methods and expertise to guard against those threats. But will that be enough? In the foreseeable future attacks w...
Building low-cost wearable devices can enhance the quality of our lives. In his session at Internet of @ThingsExpo, Sai Yamanoor, Embedded Software Engineer at Altschool, provided an example of putting together a small keychain within a $50 budget that educates the user about the air quality in their surroundings. He also provided examples such as building a wearable device that provides transit or recreational information. He then reviewed the resources available to build wearable devices at home including open source hardware, the raw materials required and the options available to power s...
“The age of the Internet of Things is upon us,” stated Thomas Svensson, senior vice-president and general manager EMEA, ThingWorx, “and working with forward-thinking companies, such as Elisa, enables us to deploy our leading technology so that customers can profit from complete, end-to-end solutions.” ThingWorx, a PTC® (Nasdaq: PTC) business and Internet of Things (IoT) platform provider, announced on Monday that Elisa, Finnish provider of mobile and fixed broadband subscriptions, will deploy ThingWorx® platform technology to enable a new Elisa IoT service in Finland and Estonia.
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, shared some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, a...
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover how hardware commoditization, the ubiquitous nature of connectivity, and the emergence of Big Data a...
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize supplier management. Learn about enterprise architecture strategies for designing connected systems tha...
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session at @ThingsExpo, Ryan Bagnulo, Solution Architect / Software Engineer at SOA Software, focused on desi...
"For over 25 years we have been working with a lot of enterprise customers and we have seen how companies create applications. And now that we have moved to cloud computing, mobile, social and the Internet of Things, we see that the market needs a new way of creating applications," stated Jesse Shiah, CEO, President and Co-Founder of AgilePoint Inc., in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.