|By Business Wire
|August 11, 2014 08:00 AM EDT
Corporation (NYSE: NCR), the global leader in consumer
transaction technologies, announced today that NAFDA,
the National Australian Foodservice Distributors Association, has
deployed NCR Power Mobile – a customer relationship management software
solution which empowers customers and sales representatives to easily
place orders using their mobile devices.
NCR Power Mobile helps NAFDA’s foodservice distributors provide an
intuitive and attractive solution to their customers and sales
representatives, improving visibility at every stage of the ordering
process. This includes real time status updates on product data,
promotions, new item lines and the ability to track order status from
point of entry through delivery and payment.
“Very few industries are as dynamic and competitive as food services
distribution. NAFDA distributors’ business has grown by maintaining very
strong relationships with suppliers and delivering uncompromising
quality in terms of services and products to their customers,” says
Barry Hough, financial controller and head of IT at NAFDA. “NCR’s Power
Mobile technology streamlines communications between distributors and
their customers. The immediate impact includes greater accuracy coupled
with increased engagement from customers who can leverage specials and
promotions quickly, leading to improved customer loyalty. Companies must
embrace the needs of the changing demographics of their customers and
flexible technology is key to this.”
Today, NAFDA maintains over 60 distribution outlets with 480 delivery
vehicles and 1,250 employees serving more than 33,000 customers.
“Offering mobile solutions for conducting business is no longer an
option for distributors and retailers to engage with their customers,”
said Todd Michaud, global vice president and general manager, Global
Enterprise, Merchandising and Supply Chain Solutions at NCR. “NCR Power
Mobile provides NAFDA distributors with a much simpler platform to
engage with their customers anywhere and anytime, seamlessly raising
NCR Power Mobile delivers an innovative, superior customer experience
through both tablets and smartphones running iOS, Android or Windows 8*.
NCR Power Mobile utilizes intuitive workflows to provide consultative
selling opportunities that drive sales and foster customer loyalty
through improved visibility, including detailed product information such
as nutritional data and other media-rich content.
NAFDA is an integrated national Procurement and Marketing buying group
operating on behalf of 59 independently owned and operated foodservice
distributors that supply products to the foodservice associated markets
nationally. NAFDA is focused on delivering profitable growth for its
Member and Supplier partners.
NAFDA has built a vertical solution for the foodservice industry
utilising Microsoft Dynamics in conjunction with its custom developed
software and 3rd party solutions to provide an integrated cutting edge
technologic solution for the NAFDA Distributors in both an onsite and
hosted infrastructure. ”Innovation the way you like it”
NAFDA also provides a full range of NAFDA branded foodservice products
as well as back office services.
Web site: www.nafda.com.au
Twitter: @ NAFDA_BOB
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries.
Web site: www.ncr.com,
* iOS is a registered trademark or trademark of Cisco Systems, Inc.
in the United States and/or other countries. Android is a registered
trademark or trademark of Google, Inc. in the United States and/or other
countries. Windows is a registered trademark or trademark of Microsoft
Corporation in the United States and/or other countries.
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