Welcome!

Agile Computing Authors: Mike Raia, Elizabeth White, PagerDuty Blog, Dana Gardner, JT Ripton

Blog Feed Post

Don’t Risk Your Health (Data) with Paper

Walk into your doctor’s office and you’ll likely witness the trappings of those last holdouts of the digital revolution.  As you enter, you will be dazzled by the patchwork curtain of color-coded manila folders behind the reception desk, each one plump with personal data, most of it outdated but all of it exposed to potential neglect, error or abuse. 

You’ll see a jar on the reception counter, brimming with ballpoint pens topped with plastic daisies. Pick one. You’ll need it for the next phase of your journey into the bureaucratic wilderness known as the healthcare system, where the tendrils of redundancy and inefficiency are strangling the quality of the relationship between physician and patient.

In 2014, when a visit to our trusted medical professional has to start off with a cold interaction with a 1940’s style clipboard, we know that healthcare is a prime candidate for a major update.  Physicians and their patients cannot tolerate the status quo.  In an era of consumerism and technological empowerment, the shift to a more service-oriented model is inevitable.

 

In fact, it may already be here.

 

Fortunately, the regulatory regime in the US anticipated the coming storm of consumer empowerment and technological change.  Back in 1996, Congress gave the nod to healthcare consumers (that’s us) with the passage of the Health Insurance Portability and Accountability Act, or HIPAA.  The idea was to give patients more power to manage, correct and assign their health records – at least as much power as a mobile phone subscriber has in keeping his cell number—and to impose greater responsibility on those who hold protected health information—or PHI, an industry term -- to keep it secure and accurate.

 

HIPAA was a great start.  But then, as they say, the Internet changed everything. 

 

In the 13 years that followed, online transactions took root and blossomed.  Personal Health Information was no longer limited to paper records tucked comfortably inside those manila folders; PHI had become data, moving within and between computer systems and subject to a whole new list of perils.

So in 2009, the Health Information Technology for Economic and Clinical Health (HITECH) Act was signed into law to promote the adoption and “meaningful use” of health information technology.  Subtitle D of the HITECH Act specifically addresses the privacy and security concerns that arise with the electronic transmission of health information.  HITECH also imposed greater responsibility on “Business Associates” (BA) – consultants and vendors of covered entities who touch health data in the course of providing their services—to adopt safeguards to keep PHI secure and available.  This requirement was codified in the 2013 HIPAA Omnibus Rule adopted last year.  This final reconciliation of the two laws notably imposed requirements for BAs to enter written agreements to protect health data.

If you have customers in the healthcare space, you’ll need to have a handle on HIPAA and HITECH requirements for treating and accessing PHI.  Standardized versions of the required BA agreement have been circulating for a while now; know what you are agreeing to before you sign.  Is your data security up to snuff?  Are you able to provide access and updates to personal health data if required?

 

The scene is set for a sea-change in the way consumers interact with the healthcare system.  We’re still waiting for the day when we can breeze into our physician’s office without the fear of contracting writer’s cramp.  But change is definitely in the air. 

If you are interested in learning about how DocuSign customers comply with HIPAA and HITECH, download our FAQ here.

Just don’t file it in a manila folder.

 

For digital solutions for the healthcare industry, click here for more information and opportunities. 

 

About the Author: 

Ken Moyle is Chief Policy Officer at DocuSign. Click here to connect with him on Twitter.

Read the original blog entry...

@ThingsExpo Stories
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Akana has announced the availability of version 8 of its API Management solution. The Akana Platform provides an end-to-end API Management solution for designing, implementing, securing, managing, monitoring, and publishing APIs. It is available as a SaaS platform, on-premises, and as a hybrid deployment. Version 8 introduces a lot of new functionality, all aimed at offering customers the richest API Management capabilities in a way that is easier than ever for API and app developers to use.
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...