Welcome!

Agile Computing Authors: Elizabeth White, Craig Lowell, Peter Silva, Pat Romanski, Gerardo A Dada

News Feed Item

New Relic Announces General Availability of Real-Time Analytics Platform New Relic Insights

New Cloud-Based Offering in Use by Thousands of Organizations, Enables Them to Easily and Quickly Answer Important Business Questions; Now Also Available via Mobile App for iPhone

SAN FRANCISCO, CA -- (Marketwired) -- 07/10/14 -- Software analytics company New Relic today announced the general availability of New Relic Insights, a real-time analytics platform that collects, stores and presents valuable data directly from organizations' software, and transforms the data into insights about their customers, applications and the business. Delivered as a cloud-based, software-as-a-service (SaaS) offering built atop New Relic's custom-built Big Data database platform, New Relic Insights empowers application developers, IT operations and business users alike to make ad hoc and iterative queries across trillions of data points and metrics and get answers in milliseconds. In addition, New Relic is offering a new companion iOS mobile app to give customers continuous access to data insights on the go.

Since its release as a public beta in March, more than 6,000 New Relic customers have used New Relic Insights, spanning industries including ecommerce, manufacturing, insurance, education, entertainment, real estate, healthcare and publishing. With general availability, companies of all sizes and across industries will now be able to purchase and use New Relic Insights to address questions about their software performance, their customers' behaviors and their businesses.

Customer Highlights - How New Relic Insights Produces Data-Driven Business Decisions

Nordstromrack.com | HauteLook, an integrated e-commerce destination that offers limited-time sale events featuring top fashion and lifestyle brands, used New Relic Insights to streamline the operations for their state-of-the-art fulfillment center that ships the tens of thousands of orders they receive per day. Over a five-week period, they were able to reduce downtime hours by more than 80 percent with the data they receive from New Relic Insights.

Envato, a digital marketplace for creative assets and online educational courses with more than 4 million users, used New Relic Insights to effectively manage the crisis created by the recent Heartbleed security bug, which resulted in a mandate that all of their users reset their passwords. Within five minutes, they set up a New Relic Insights dashboard to determine the status of the project, down to individual users. New Relic Insights served as the backbone of the project, with no programming work required.

Quizlet, a leading digital study brand for U.S. students and a top-100 Web site with more than 20 million unique visitors per month, used New Relic Insights to evaluate data from multiple areas of their business. Using actionable intelligence gleaned from Insights, Quizlet has boosted its conversion rates, improved how it works with its content-distribution network provider, and adjusted its user interface to more closely mirror customer usage. They now review the revenue streams for each app, even down to the individual pages. Quizlet also uses New Relic Insights to analyze user behavior on their multi-lingual, text-to-voice lessons to make their apps more engaging for customers.

New Relic Insights Beta Program Highlights

  • More than 6,000 New Relic customers participated
  • The median query time was 9 milliseconds across trillions of data points
  • There were approximately 250,000 queries during the beta

New Mobile App For New Relic Insights

To give customers a way to keep an eye on those key metrics, New Relic has also released a free iOS app to enable customers to:

  • Track all the dashboards that have been created
  • Access key dashboards through favorites
  • Search through all the dashboards to find the right one
  • Mark dashboards as favorites to find them quickly
  • Easily switch between different accounts

Supporting Quotes

"We had a sense that New Relic Insights could have a broad impact, but it has been amazing to see our customers in action. They have shown us that New Relic Insights helps them enhance their products, optimize their marketing efforts, better their customer support and even increase productivity in manufacturing. This is an exciting beginning for our customers as they learn how to use real time querying to make data-driven business and IT decisions." - Lew Cirne, Founder and CEO, New Relic

"The most powerful thing about New Relic Insights is that you don't have to custom-instrument anything. The data's already there, so you can ask questions about it after the fact. We've come to rely on New Relic Insights so much that we've basically stopped using all of our other analytics tools." -Andrew Sutherland, Founder and CTO, Quizlet

"New Relic Insights is critical to our day-to-day operations. In less than two days, both technical and non-technical employees were able to start using NRQL to query on both the pre-existing APM data and warehouse data by using custom attributes and events. New Relic Insights' intuitive dashboards provide in-depth visibility into the entire shipment lifecycle allowing us to make smarter business decisions."
- Roger Hoffmann, VP of Technology Operations at Nordstromrack.com | HauteLook

Online Resources

  • Learn how customers have responded to New Relic Insights by reading the blog here
  • Don't miss the videos featuring customers Envato, HauteLook and Quizlet.
  • Read Forrester Research's report, "Introducing Software Analytics, A Key Business Technology Solution," by John Rakowski, which spotlights New Relic Insights as aiming to help "technology management professionals ensure that software delivers customer value."
  • Discover more about the Software Analytics category with the paper, "Learn Why Your Software Should Rely on Software Analytics," by The Big Data Group, an independent market research firm.
  • Read the market research here by Julie Craig of Enterprise Management Associates, "New Relic Unveils New Relic Insights: Software Analytics for Business Insight," that reports New Relic Insights is positioned to be a more flexible and real-time alternative to standard business intelligence models.

About New Relic
New Relic is a software analytics company that makes sense of billions of data points about millions of applications in real time. Our comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in your environment. We have over 200,000 users that utilize our cloud solution to analyze more than 200 billion data points per day across more than three million applications. When your brand and customer experience depend on the performance of modern software, New Relic provides insight into your overall environment. Learn more at http://newrelic.com.

Social Media Links: Facebook | Twitter | YouTube | LinkedIn

New Relic is a registered trademark of New Relic, Inc.
All product and company names herein may be trademarks of their registered owners.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2636164

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Dave McCarthy, Director of Products at Bsquare Corporation; Alan Williamson, Principal...
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Internet of @ThingsExpo has announced today that Chris Matthieu has been named tech chair of Internet of @ThingsExpo 2017 New York The 7th Internet of @ThingsExpo will take place on June 6-8, 2017, at the Javits Center in New York City, New York. Chris Matthieu is the co-founder and CTO of Octoblu, a revolutionary real-time IoT platform recently acquired by Citrix. Octoblu connects things, systems, people and clouds to a global mesh network allowing users to automate and control design flo...
Unsecured IoT devices were used to launch crippling DDOS attacks in October 2016, targeting services such as Twitter, Spotify, and GitHub. Subsequent testimony to Congress about potential attacks on office buildings, schools, and hospitals raised the possibility for the IoT to harm and even kill people. What should be done? Does the government need to intervene? This panel at @ThingExpo New York brings together leading IoT and security experts to discuss this very serious topic.
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, will share examples from a wide range of industries – includin...
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web co...
"We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for s...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, discussed how VPaaS enables you to move fast, creating scalable video experiences that reach your aud...
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.