Welcome!

Agile Computing Authors: Liz McMillan, Elizabeth White, Pat Romanski, ManageEngine IT Matters, Steven Lamb

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Linux Containers, Containers Expo Blog, Agile Computing, @BigDataExpo

@CloudExpo: Article

Understanding Application Performance on the Network | Part 4

Packet Loss

We know that losing packets is not a good thing; retransmissions cause delays. We also know that TCP ensures reliable data delivery, masking the impact of packet loss. So why are some applications seemingly unaffected by the same packet loss rate that seems to cripple others? From a performance analysis perspective, how do you understand the relevance of packet loss and avoid chasing red herrings?

In Part II, we examined two closely related constraints - bandwidth and congestion. In Part III, we discussed TCP slow-start and introduced the Congestion Window (CWD). In Part IV, we'll focus on packet loss, continuing the concepts from these two previous entries.

TCP Reliability
TCP ensures reliable delivery of data through its sliding window approach to managing byte sequences and acknowledgements; among other things, this sequencing allows a receiver to inform the sender of missing data caused by packet loss in multi-packet flows. Independently, a sender may detect packet loss through the expiration of its retransmission timer. We will look at the behavior and performance penalty associated with each of these cases; generally, the impact of packet loss will depend on both the characteristics of the flow and the position of the dropped packet within the flow.

The Retransmission Timer
Each packet a node sends is associated with a retransmission timer; if the timer expires before the sent data has been acknowledged, it is considered lost and retransmitted. There are two important characteristics of the retransmission timer that relate to performance. First, the default value for the initial retransmission timeout (RTO) is almost always 3000 milliseconds; this is adjusted to a more reasonable value as TCP observes actual path round-trip times. Second, the timeout value is doubled for subsequent retransmissions of a packet.

In small flows (a common characteristic of chatty operations - like web pages), the retransmission timer is the method used to detect packet loss. Consider a request or reply message of just 1000 bytes, sent in a single packet; if this packet is dropped, there will of course be no acknowledgement; the receiver has no idea the packet was sent. If the packet is dropped early in the life of a TCP connection - perhaps one of the SYN packets during the TCP 3-way handshake, or an initial GET request or a 304 Not Modified response - the dropped packet will be retransmitted only after 3 seconds have elapsed.

Triple Duplicate ACK
Within larger flows, a dropped packet may be detected before the retransmission time expires if the sender receives three duplicate ACKs; this is generally more efficient (faster) than waiting for the retransmission timer to expire. As the receiving node receives packets that are out of sequence (i.e., after the missing packet data should have been seen), it sends duplicate ACKs, the acknowledgement number repeatedly referencing the expected (missing) packet data. When the sending node receives the third duplicate ACK, it assumes the packet was in fact lost (not just delayed) and retransmits it. This event causes the sender to assume network congestion, reducing its congestion window by 50% to allow congestion to subside. Slow-start begins to increase the CWD from that new value, using a relatively conservative congestion avoidance ramp.

As an example, consider a server sending a large file to a client; the sending node is ramping up through slow-start. As the CWD reaches 24, earlier packet loss is detected via a triple duplicate ACK; the lost data is retransmitted, and the CWD is reduced to 12. Slow-start resumes from this point in its congestion avoidance mode.

While arguments abound about the inefficiency of existing congestion avoidance approaches, especially on high-speed networks, you can expect to see this behavior in today's networks.

Transaction Trace Illustration
Identifying retransmission timeouts using merged trace files is generally quite straightforward; we have proof the packet has been lost (because we see it on the sending side and not on the receiving side), and we know the delay between the dropped and retransmitted packets at the sending node. The Delta column in the Error Table indicates the retransmission delay.

Error Table entry showing a 3-second retransmission delay caused by a retransmission timeout (RTO)

For larger flows, you can illustrate the effect of dropped packets on the sender's Congestion Window by using the Time Plot view. For Series 1, graph the sender's Frames in Transit; this is essentially the CWD. For Series 2, graph the Cumulative Error Count in both directions. As errors (retransmitted packets or out-of-sequence packets) occur, the CWD will be reduced by about 50%.

Time Plot view showing the impact of packet loss (blue plot) on the Congestion Window (brown plot)

For more networking tips click here for the full article

More Stories By Gary Kaiser

Gary Kaiser is a Subject Matter Expert in Network Performance Analytics at Dynatrace, responsible for DC RUM’s technical marketing programs. He is a co-inventor of multiple performance analysis features, and continues to champion the value of network performance analytics. He is the author of Network Application Performance Analysis (WalrusInk, 2014).

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
The best-practices for building IoT applications with Go Code that attendees can use to build their own IoT applications. In his session at @ThingsExpo, Indraneel Mitra, Senior Solutions Architect & Technology Evangelist at Cognizant, provided valuable information and resources for both novice and experienced developers on how to get started with IoT and Golang in a day. He also provided information on how to use Intel Arduino Kit, Go Robotics API and AWS IoT stack to build an application tha...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
Verizon Communications Inc. (NYSE, Nasdaq: VZ) and Yahoo! Inc. (Nasdaq: YHOO) have entered into a definitive agreement under which Verizon will acquire Yahoo's operating business for approximately $4.83 billion in cash, subject to customary closing adjustments. Yahoo informs, connects and entertains a global audience of more than 1 billion monthly active users** -- including 600 million monthly active mobile users*** through its search, communications and digital content products. Yahoo also co...
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
Large scale deployments present unique planning challenges, system commissioning hurdles between IT and OT and demand careful system hand-off orchestration. In his session at @ThingsExpo, Jeff Smith, Senior Director and a founding member of Incenergy, will discuss some of the key tactics to ensure delivery success based on his experience of the last two years deploying Industrial IoT systems across four continents.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
With 15% of enterprises adopting a hybrid IT strategy, you need to set a plan to integrate hybrid cloud throughout your infrastructure. In his session at 18th Cloud Expo, Steven Dreher, Director of Solutions Architecture at Green House Data, discussed how to plan for shifting resource requirements, overcome challenges, and implement hybrid IT alongside your existing data center assets. Highlights included anticipating workload, cost and resource calculations, integrating services on both sides...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet a...
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.