|By Tommy Petrogiannis||
|July 7, 2014 08:45 AM EDT||
As the number of companies adopting cloud-based solutions continues to increase, security remains top of mind for vendors, companies and their customers. Organizations of all types and sizes are opting for cloud e-signatures for many reasons including speed-to-market, agility and a lower total cost of ownership. What organizations concerned with cloud security may not know is that all e-signature solutions are not created equal; enterprise-class cloud e-signatures enable security that is beyond simply passing a security audit or obtaining certification. There are four areas organizations should keep in mind when considering SaaS e-signatures.
1. Data Protection
Recent large-scale data breaches and general concern over personal privacy in digital spaces have understandably left many wondering if their customer data is secure. E-signature solution vendors have the responsibility to ensure data is safe, which includes protecting against privacy breaches or malware attacks and ensuring that data is encrypted in transit and at rest.
In order to demonstrate that the organization has adequate controls for data protection, including technology and processes, the e-signature service host should meet the strictest certification standards like Service Organization Controls (SOC) 2, which reflects that the organization has adequate controls for data protection, including technology and processes.
The good news is that cloud computing has matured over the years and now offers trustworthy infrastructure solutions with stringent security protocols in place. However, the infrastructure used not only needs to ensure high availability, but also that the data is securely backed up and is protected against unauthorized access. The e-signature provider should be leveraging a mature, trusted and certified cloud infrastructure solution such as Amazon Web Services rather than relying on in-house servers. Finally, when evaluating an e-signature vendor, it's important to ask what security protocols and controls are in place to ensure it is keeping data safe and secure.
2. Strong Identification, Authentication & Attribution
Security and user identification, authentication and attribution are important considerations for organizations wanting to embrace cloud-based technologies. Identification is the progress of verifying someone's identity either in person or remotely, whereas authentication is the process of verifying user credentials (most often user name and password) prior to giving access to a system - in this case, e-signing. Many financial services, insurance, healthcare and government organizations require advanced authentication methods to validate the identity of signers. Examples of identification can include email, SMS text passcode, Q&A and third-party authentication services. The e-signature solution should offer a variety of ways to authenticate signers depending on:
- The legal and compliance risk
- The likelihood of fraud
- The value of the process being automated
3. Tamper-Evident E-Signatures
With tamper-evident controls, all parties involved in a transaction can trust the integrity of a signed document. If the document has been adjusted even slightly, it will invalidate any signatures and alert signers to the fact that it has been tampered with.
In order to ensure these controls are properly in place, digital signature technology should be applied at each signature location, creating a digital fingerprint of the document (called a hash) that can be used at any point to verify the integrity of the electronic record. This verification should take place in the document rather than sending the use to the vendor's website to validate the signature. Since e-signatures are only as good as the security that protects them, it's important that any attempt to tamper with any part of the document, for example adding or deleting words or replacing pages, should be visible. An enterprise-class e-signature solution should demonstrate this tampering by invalidating all the signature areas within the document.
4. Detailed Evidence Through an Embedded Audit Trail
The hashing of information into the document not only secures a document but it also creates a reliable and consistent audit trail of who signed, in what order, at what time and in what locations. Further, using e-signatures built on digital signature technology, the audit trail is securely embedded into the document. That means that all electronic signatures, the time stamping and the audit trails would be embedded directly within the document and not stored separately in the cloud or ‘logically' associated in a vault or proprietary database.
Organizations should have access to this data without having to depend on a vendor or its systems for access. This type of vendor independence is a concern for many organizations looking at cloud applications and gives users peace of mind that their valuable business records will remain in their control for as long as their retention policies require. An embedded audit trail means your e-signed records will work seamlessly with your content management systems or your chosen system of record.
When it comes to electronic signatures, taking a multi-pronged approach will ensure the highest level of security for documents and data that pass through a cloud e-signature solution. At the same time, it's important to choose an enterprise-class e-signature solution that offers additional security measures like embedding all data associated with the transaction into the document, reliably reproducing that data as evidence in the event of a dispute and enabling the reduction of risk around non-compliance. Ultimately, this multilayer approach to cloud e-signature security will foster customer confidence and protect an organization's reputation.
As organizations ponder these security features and requirements, it is highly recommended that they apply a level of controls and safeguards comparable to the paper process. Some organizations have a tendency to believe that putting a process online requires stricter security, however security and usability can at times be opposing forces. Organizations must strike the right balance so to manage risk while ensuring maximum adoption.
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Jun. 25, 2016 10:00 AM EDT Reads: 591
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Jun. 25, 2016 09:30 AM EDT Reads: 1,060
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change t...
Jun. 25, 2016 07:45 AM EDT Reads: 978
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
Jun. 25, 2016 07:30 AM EDT Reads: 755
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
Jun. 24, 2016 02:15 PM EDT Reads: 371
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
Jun. 24, 2016 01:00 PM EDT Reads: 1,312
Amazon has gradually rolled out parts of its IoT offerings, but these are just the tip of the iceberg. In addition to optimizing their backend AWS offerings, Amazon is laying the ground work to be a major force in IoT - especially in the connected home and office. In his session at @ThingsExpo, Chris Kocher, founder and managing director of Grey Heron, explained how Amazon is extending its reach to become a major force in IoT by building on its dominant cloud IoT platform, its Dash Button strat...
Jun. 24, 2016 12:00 PM EDT Reads: 1,548
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Jun. 24, 2016 10:30 AM EDT Reads: 907
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Jun. 24, 2016 09:45 AM EDT Reads: 1,166
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Jun. 24, 2016 09:30 AM EDT Reads: 1,114
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
Jun. 24, 2016 09:30 AM EDT Reads: 591
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
Jun. 24, 2016 08:45 AM EDT Reads: 1,105
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...
Jun. 24, 2016 08:45 AM EDT Reads: 1,224
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Jun. 24, 2016 08:30 AM EDT Reads: 794
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Jun. 24, 2016 08:15 AM EDT Reads: 1,184
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
Jun. 24, 2016 08:15 AM EDT Reads: 1,422
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Jun. 24, 2016 07:30 AM EDT Reads: 963
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Jun. 24, 2016 07:15 AM EDT Reads: 1,159
industrial company for a multi-year contract initially valued at over $4.0 million. In addition to DataV software, Bsquare will also provide comprehensive systems integration, support and maintenance services. DataV leverages advanced data analytics, predictive reasoning, data-driven diagnostics, and automated orchestration of remediation actions in order to improve asset uptime while reducing service and warranty costs.
Jun. 22, 2016 11:00 AM EDT Reads: 1,338
Vidyo, Inc., has joined the Alliance for Open Media. The Alliance for Open Media is a non-profit organization working to define and develop media technologies that address the need for an open standard for video compression and delivery over the web. As a member of the Alliance, Vidyo will collaborate with industry leaders in pursuit of an open and royalty-free AOMedia Video codec, AV1. Vidyo’s contributions to the organization will bring to bear its long history of expertise in codec technolo...
Jun. 19, 2016 12:45 PM EDT Reads: 1,231