Welcome!

Agile Computing Authors: Liz McMillan, Elizabeth White, Srinivasan Sundara Rajan, Darren Anstee, Pat Romanski

Blog Feed Post

xMatters Closes Record Fiscal Year Fueled by Customer Adoption

San Ramon, CA - June 19, 2014 - xMatters, inc., a global leader in enabling business processes with communications, today announced its most successful fiscal year to date. xMatters customers have led the trend of organizations around the world and across different industries identifying the need for timely and customized communications in the enterprise.

Growing Adoption of Intelligent Cloud Communications
In its most recent fiscal year, xMatters has experienced 60 percent year-over-year growth. With over 1,000 customers in a variety of industries, xMatters announced a record number of xMatters On-Demand implementations across several application areas. On-Demand implementations grew by over 200 percent as companies continued moving applications to the cloud. With scalable architecture and low administration, xMatters On-Demand represents an ideal solution for organizations looking to accelerate business processes with communications without the cost of staffing, hardware or software.

Annual results:

  • Sales from new customers increased over 100 percent compared to the prior year
  • Recurring contract sales increased 57 percent compared to the prior annual period
  • Annual contract value from new customers (or "New ACV") was up 139 percent
  • Deferred revenue increased by 58 percent

Quarterly results:

  • Fourth quarter sales from new customers up 800 percent compared to same quarter, prior year
  • Sales up 85 percent compared to prior period, same quarter

By year end, xMatters added a record number of new customers, with organizations of all sizes making targeted intelligent communications a priority. Sales included an impressive list of companies across the world's largest private companies and The Global 2000 including Walgreen's, DART, Tesco, and Parker Hannifin.

With seven of the world's largest 20 public companies already using an xMatters solution, xMatters is well positioned to provide organizations with the ideal solution for enterprise communications in the coming year.

"This past year we extended our leadership in the IT operations and service management markets while bringing several new products to market for areas including crisis communications, proactive customer communication and urgent employee engagement and communication," said Troy McAlpin, CEO and chairman, xMatters. "We will maintain our focus on providing our customers with the most flexible enterprise-grade, intelligent communications platform available. We intend to continue to accelerate our growth by developing additional messaging and communication products and expanding our sales presence globally. While industry recognition is satisfying, the rate of customer adoption we are experiencing is the fun stuff, we love helping our customers be successful."

Significant Corporate Recognition and Expansion
While customer traction has defined recent quarters, xMatters has also strengthened its management team, expanded industry partnerships and experienced significant industry recognition. Highlights include:

  • International Expansion: xMatters opened a new Sydney office to support customers in the Asia Pacific region, including datacenters in Sydney and Melbourne, helping customers to efficiently solve IT issues faster, alert employees during a crisis and improve customer communications on a global scale.
  • Executive Appointments: To support its growth and operational expansion, the company announced the appointments of Randi Barshack, chief marketing officer; David Wall, area vice president, Asia Pacific region; Eiad Abunimeh, vice president, solution advisors; and Cindy Sauvignon, vice president, business development.
  • Expanded Partnerships: To enhance customers' capabilities, xMatters partnered with leading organizations, including Strategic BCP, New Relic and ServiceNow, further delivering integrated solutions.
  • Industry Recognition: xMatters was recognized for its exceptional business continuity products, introduced in 2012, for its corporate performance, including:
    • Ranked a Leader in Gartner's 2014 Magic Quadrant for U.S. Emergency/Mass Notification Services on the strength of the newly introduced business continuity notification product[1]
    • Named a finalist in the 2014 CIR Business Continuity Awards for Most Innovative Solution; the 2014 Business Continuity Institute North America Awards for Provider of the Year; the 2014 Institute of Risk Management Global Risk Awards
    • Named one of Bay Area News Group's Top Workplaces in 2014

[1] Gartner, Magic Quadrant for U.S. Emergency/Mass Notification Services, Roberta J. Witty, John Girard, Catherine H. Goldstein, 31 March 2014

About xMatters, inc.
xMatters' cloud-based solutions enable any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney. More information is available at www.xMatters.com. Follow us on Twitter and Facebook.

Media contact
Sharmee Mavadia
[email protected]
07904 732 273

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
SYS-CON Events announced today that China Unicom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE F...
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
Digital innovation is the next big wave of business transformation based on digital technologies of which IoT and Big Data are key components, For example: Business boundary innovation is a challenge to excavate third-party business value using IoT and BigData, like Nest Business structure innovation may propose re-building business structure from scratch, as Uber does in the taxicab industry The social model innovation is also a big challenge to the new social architecture with the design fr...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
Big Data has been changing the world. IoT fuels the further transformation recently. How are Big Data and IoT related? In his session at @BigDataExpo, Tony Shan, a renowned visionary and thought leader, will explore the interplay of Big Data and IoT. He will anatomize Big Data and IoT separately in terms of what, which, why, where, when, who, how and how much. He will then analyze the relationship between IoT and Big Data, specifically the drilldown of how the 4Vs of Big Data (Volume, Variety,...
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the protocols that communicate data and the emerging data analy...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, will discuss how VPaaS enables you to move fast, creating scalable video experiences that reach your...
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...