Agile Computing Authors: Carmen Gonzalez, Jim Kaskade, Lori MacVittie, Pat Romanski, Elizabeth White

Blog Feed Post

xMatters Closes Record Fiscal Year Fueled by Customer Adoption

San Ramon, CA - June 19, 2014 - xMatters, inc., a global leader in enabling business processes with communications, today announced its most successful fiscal year to date. xMatters customers have led the trend of organizations around the world and across different industries identifying the need for timely and customized communications in the enterprise.

Growing Adoption of Intelligent Cloud Communications
In its most recent fiscal year, xMatters has experienced 60 percent year-over-year growth. With over 1,000 customers in a variety of industries, xMatters announced a record number of xMatters On-Demand implementations across several application areas. On-Demand implementations grew by over 200 percent as companies continued moving applications to the cloud. With scalable architecture and low administration, xMatters On-Demand represents an ideal solution for organizations looking to accelerate business processes with communications without the cost of staffing, hardware or software.

Annual results:

  • Sales from new customers increased over 100 percent compared to the prior year
  • Recurring contract sales increased 57 percent compared to the prior annual period
  • Annual contract value from new customers (or "New ACV") was up 139 percent
  • Deferred revenue increased by 58 percent

Quarterly results:

  • Fourth quarter sales from new customers up 800 percent compared to same quarter, prior year
  • Sales up 85 percent compared to prior period, same quarter

By year end, xMatters added a record number of new customers, with organizations of all sizes making targeted intelligent communications a priority. Sales included an impressive list of companies across the world's largest private companies and The Global 2000 including Walgreen's, DART, Tesco, and Parker Hannifin.

With seven of the world's largest 20 public companies already using an xMatters solution, xMatters is well positioned to provide organizations with the ideal solution for enterprise communications in the coming year.

"This past year we extended our leadership in the IT operations and service management markets while bringing several new products to market for areas including crisis communications, proactive customer communication and urgent employee engagement and communication," said Troy McAlpin, CEO and chairman, xMatters. "We will maintain our focus on providing our customers with the most flexible enterprise-grade, intelligent communications platform available. We intend to continue to accelerate our growth by developing additional messaging and communication products and expanding our sales presence globally. While industry recognition is satisfying, the rate of customer adoption we are experiencing is the fun stuff, we love helping our customers be successful."

Significant Corporate Recognition and Expansion
While customer traction has defined recent quarters, xMatters has also strengthened its management team, expanded industry partnerships and experienced significant industry recognition. Highlights include:

  • International Expansion: xMatters opened a new Sydney office to support customers in the Asia Pacific region, including datacenters in Sydney and Melbourne, helping customers to efficiently solve IT issues faster, alert employees during a crisis and improve customer communications on a global scale.
  • Executive Appointments: To support its growth and operational expansion, the company announced the appointments of Randi Barshack, chief marketing officer; David Wall, area vice president, Asia Pacific region; Eiad Abunimeh, vice president, solution advisors; and Cindy Sauvignon, vice president, business development.
  • Expanded Partnerships: To enhance customers' capabilities, xMatters partnered with leading organizations, including Strategic BCP, New Relic and ServiceNow, further delivering integrated solutions.
  • Industry Recognition: xMatters was recognized for its exceptional business continuity products, introduced in 2012, for its corporate performance, including:
    • Ranked a Leader in Gartner's 2014 Magic Quadrant for U.S. Emergency/Mass Notification Services on the strength of the newly introduced business continuity notification product[1]
    • Named a finalist in the 2014 CIR Business Continuity Awards for Most Innovative Solution; the 2014 Business Continuity Institute North America Awards for Provider of the Year; the 2014 Institute of Risk Management Global Risk Awards
    • Named one of Bay Area News Group's Top Workplaces in 2014

[1] Gartner, Magic Quadrant for U.S. Emergency/Mass Notification Services, Roberta J. Witty, John Girard, Catherine H. Goldstein, 31 March 2014

About xMatters, inc.
xMatters' cloud-based solutions enable any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney. More information is available at www.xMatters.com. Follow us on Twitter and Facebook.

Media contact
Sharmee Mavadia
[email protected]
07904 732 273

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
@ThingsExpo has been named the Top 5 Most Influential Internet of Things Brand by Onalytica in the ‘The Internet of Things Landscape 2015: Top 100 Individuals and Brands.' Onalytica analyzed Twitter conversations around the #IoT debate to uncover the most influential brands and individuals driving the conversation. Onalytica captured data from 56,224 users. The PageRank based methodology they use to extract influencers on a particular topic (tweets mentioning #InternetofThings or #IoT in this ...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Intelligent machines are here. Robots, self-driving cars, drones, bots and many IoT devices are becoming smarter with Machine Learning. In her session at @ThingsExpo, Sudha Jamthe, CEO of IoTDisruptions.com, will discuss the next wave of business disruption at the junction of IoT and AI, impacting many industries and set to change our lives, work and world as we know it.
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, will discuss the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They will also review two "free infrastruct...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, will be adding the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, will discuss how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team a...
Join IBM November 2 at 19th Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how to go beyond multi-speed it to bring agility to traditional enterprise applications. Technology innovation is the driving force behind modern business and enterprises must respond by increasing the speed and efficiency of software delivery. The challenge is that existing enterprise applications are expensive to develop and difficult to modernize. This often results in what Gartner calls...
Although it has gained significant traction in the consumer space, IoT is still in the early stages of adoption in enterprises environments. However, many companies are working on initiatives like Industry 4.0 that includes IoT as one of the key disruptive technologies expected to reshape businesses of tomorrow. The key challenges will be availability, robustness and reliability of networks that connect devices in a business environment. Software Defined Wide Area Network (SD-WAN) is expected to...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
The Internet of Things (IoT), in all its myriad manifestations, has great potential. Much of that potential comes from the evolving data management and analytic (DMA) technologies and processes that allow us to gain insight from all of the IoT data that can be generated and gathered. This potential may never be met as those data sets are tied to specific industry verticals and single markets, with no clear way to use IoT data and sensor analytics to fulfill the hype being given the IoT today.
@ThingsExpo has been named the Top 5 Most Influential M2M Brand by Onalytica in the ‘Machine to Machine: Top 100 Influencers and Brands.' Onalytica analyzed the online debate on M2M by looking at over 85,000 tweets to provide the most influential individuals and brands that drive the discussion. According to Onalytica the "analysis showed a very engaged community with a lot of interactive tweets. The M2M discussion seems to be more fragmented and driven by some of the major brands present in the...
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
SYS-CON Events announced today that Streamlyzer will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Streamlyzer is a powerful analytics for video streaming service that enables video streaming providers to monitor and analyze QoE (Quality-of-Experience) from end-user devices in real time.
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Established in 1998, Calsoft is a leading software product engineering Services Company specializing in Storage, Networking, Virtualization and Cloud business verticals. Calsoft provides End-to-End Product Development, Quality Assurance Sustenance, Solution Engineering and Professional Services expertise to assist customers in achieving their product development and business goals. The company's deep domain knowledge of Storage, Virtualization, Networking and Cloud verticals helps in delivering ...