|By RealWire News Distribution||
|May 19, 2014 07:56 AM EDT||
Reading, UK May 19, 2014 - When WDH (Wakefield and District Housing) wanted to deploy a new virtual desktop infrastructure to speed up log-on times, improve manageability and cut costs, the company turned to IGEL Technology. WDH is responsible for more than 31,000 homes in the Wakefield district.
WDH's desktop solution published applications from Citrix XenApp to 900 standardised Dell Desktops. The IT and Business Systems Change team began considering changing to a Virtual Desktop Infrastructure (VDI) because the organisation was facing a number of business challenges.
A major difficulty was the log-on times for people working at remote sites. Although geographically bound within Wakefield, the organisation has 75 different locations, 48 of which are Independent Living Schemes (formerly known as sheltered accommodation), which had 1MB ADSL connections into the IT infrastructure.
"When someone logged on to the system, they would have to download their profile over the connection and this could take anything up to 30 minutes at a time," said Andrew Howard, Project Manager at WDH. "Our teleworkers, who work from home and offer call centre support to our tenants, were also suffering the same difficulties."
In addition, WDH was in the process of mobilising more of its workforce. With changes in legislation and housing associations operating in a new way, it was important that employees calling on tenants should have information at their fingertips. As a result, these employees were being issued with tablets for their work. "Mobile workers in the past had also experienced problems logging onto the network and with the increase in mobile workers, we needed a different desktop solution," explained Andrew.
The organisation first virtualised all its servers using VMware, making large savings on electricity and hardware. The team then turned its mind to the desktops and built a detailed business case. "With our VDI we wanted speed, performance, flexibility, mobility, and manageability," said Andrew. "Manageability and access were key, and we needed to make sure that we weren't paying any more than for our current desktop solution."
WDH looked at five potential thin clients and quickly narrowed this down to three manufacturers, which included IGEL. "We invited each manufacturer in with an engineer to set up the devices, and looked at their technical knowledge and competency. While on site we observed how they escalated issues through their organisation and evaluated what tools and systems would be required," said Andrew. "For the end users, the devices work in much the same way but the IGEL Management software was far superior. The ease of use and flexibility blew all the competition out of the water."
The IGEL Universal Management Suite software (UMS) can be used to set up, maintain and upgrade all IGEL thin clients from a central location using a policy-based graphical interface. It is a simple-to-use management tool, which can have thin clients up and running in minutes. Intuitive to use, secure and scalable up to 100,000 thin clients, the IGEL UMS drastically reduces management time for IT administrators.
"To get the competitor thin client solution working took five days and it was just two hours for the IGEL devices," said Andrew. "We couldn't get them out of the boxes quickly enough for the engineers."
WDH has further complemented the IGEL devices with the Data Security solution DriveLock. Using the DriveLock Virtual Channel already included in the Linux-based IGEL Universal Desktop, access rights and security settings for external storage devices can be configured to whitelist approved devices, even down to the serial number of an individual USB stick.
Electricity savings enable faster roll-out
The organisation calculated that there would be significant electricity savings as a result of the deployment because the IGEL thin clients use so little power compared to traditional PCs. The electricity savings over the longer five-to-seven year lifecycle meant WDH would be able to afford to deploy the new desktops in one fast roll-out, rather than being forced to stagger it due to cost.
WDH rolled out 200 IGEL UD5 LX devices to 70 different locations in just two weeks. Today, all 775 PCs have been replaced with IGEL thin clients. The devices use Citrix XenApp application delivery to publish applications from the XenApp server and some over Microsoft App-V to avoid saturating the servers with applications.
The servers are virtualised on Dell hardware using VMware ESX Enterprise plus licensing and work with a standard Windows 2008 64-bit operating system. Applications are installed on start-up by group policy and MSI, which allows the IT team to remove or add applications quickly and efficiently and deploy a new XenApp server in less than 45 minutes.
"The feedback we have been getting from our users is that the IGEL devices are now ridiculously quick and easy to use," said Andrew. "We still use our 1MB ADSL lines and users that previously reported log on times of up to 30 minutes can now start their IGEL, turn on the thin client, log on and launch an application in less than two minutes. The desktop infrastructure is also so easy to maintain.
Andrew finished by saying: "To reap the benefits of desktop virtualisation you need a strong thin client solution, and that solution is IGEL thin clients and its management suite."
Eric Backhouse, WDH Infrastructure and Customer Services Manager, added: "The move to an end-to-end virtual desktop solution, utilising IGEL thin clients supported by Citrix Xen Desktop, has allowed us to provide a high quality, highly effective way of working for employees at remote sites."
"The IGEL solution is the backbone of our flexibility and mobility project. It will cost less to own and operate, we will be able to work out how much will be used in terms of resources and the system can be expanded to meet the future needs of WDH."
About IGEL Technology
A world leader in thin and zero client solutions, IGEL Technology helps organisations improve the agility, efficiency and security of their virtual desktop and application delivery systems. IGEL produces one of the industry's widest ranges of thin and zero clients, based on Linux and Microsoft Windows, allowing customers to access a broad spectrum of server-based infrastructures and applications. IGEL also offers powerful and intuitive management software for easy deployment and administration of thin clients throughout any size organisation. Partnerships with industry leaders like Red Hat, Citrix, VMware and Microsoft ensure that IGEL provides the most up-to-date technology and trustworthy security to clients in industries that include Healthcare, Education & Research, Public Sector, Financial, Insurance, Retail, Logistics and Manufacturing. IGEL has offices in the United Kingdom, Australia, France, the Netherlands, Austria, Belgium, Switzerland, Sweden, the United States, Germany, Hong Kong, Shanghai, Beijing and Singapore and is represented by partners in over 50 countries worldwide. To learn more, visit www.igel.co.uk or follow us on Twitter: twitter.com/IGEL_Technology
Tel: +44 (0)7770 828525
Email: [email protected]
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
Jan. 18, 2017 09:45 PM EST Reads: 6,494
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...
Jan. 18, 2017 09:30 PM EST Reads: 5,729
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Jan. 18, 2017 09:30 PM EST Reads: 7,614
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Jan. 18, 2017 07:30 PM EST Reads: 3,141
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...
Jan. 18, 2017 06:15 PM EST Reads: 4,191
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
Jan. 18, 2017 05:30 PM EST Reads: 4,878
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
Jan. 18, 2017 04:45 PM EST Reads: 4,588
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
Jan. 18, 2017 04:30 PM EST Reads: 4,780
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
Jan. 18, 2017 03:30 PM EST Reads: 3,685
"LinearHub provides smart video conferencing, which is the Roundee service, and we archive all the video conferences and we also provide the transcript," stated Sunghyuk Kim, CEO of LinearHub, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 18, 2017 02:45 PM EST Reads: 1,594
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
Jan. 18, 2017 02:00 PM EST Reads: 410
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
Jan. 18, 2017 01:00 PM EST Reads: 5,610
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Jan. 18, 2017 01:00 PM EST Reads: 5,105
Discover top technologies and tools all under one roof at April 24–28, 2017, at the Westin San Diego in San Diego, CA. Explore the Mobile Dev + Test and IoT Dev + Test Expo and enjoy all of these unique opportunities: The latest solutions, technologies, and tools in mobile or IoT software development and testing. Meet one-on-one with representatives from some of today's most innovative organizations
Jan. 18, 2017 12:15 PM EST Reads: 1,547
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Jan. 18, 2017 12:00 PM EST Reads: 4,235
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
Jan. 18, 2017 12:00 PM EST Reads: 5,767
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
Jan. 18, 2017 12:00 PM EST Reads: 1,955
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
Jan. 18, 2017 10:30 AM EST Reads: 3,114
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 18, 2017 09:45 AM EST Reads: 11,565
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
Jan. 18, 2017 08:15 AM EST Reads: 5,987