Welcome!

Agile Computing Authors: Jeev Trika, Liz McMillan, Elizabeth White, ManageEngine IT Matters, Lori MacVittie

Related Topics: @DevOpsSummit, Java IoT, Microservices Expo, Linux Containers, @CloudExpo, @BigDataExpo

@DevOpsSummit: Article

DevOps: Enabling Agility Through Continuous Delivery

An exclusive Q&A with Matt Selheimer, SVP of Marketing at ITinvolve

"Both sides benefit from learning more about each other's worlds. We recommend that Ops people take a Dev person to lunch and vice versa," said Matt Selheimer, SVP of Marketing at ITinvolve, in this exclusive Q&A with Conference Chair Roger Strukhoff. "It's a great way to build bridges, foster collaboration, and better understand what is "upstream" or "downstream" from your day-to-day work. After all, business value is only delivered when the new application capabilities are deployed and used not just when code is ready."

Cloud Computing Journal: The idea of lean and agile development has been evolving in recent years. To what extent is cloud computing in all its forms driving this evolution toward DevOps?

Matthew Selheimer: Survey data and customer experience show that the drive to cloud computing is more so about agility than just about cost efficiencies. This demonstrates there is strong synergy between those adopting lean and agile principles as well as looking to the cloud for improved time-to-market and the ability to react faster to competitive pressures.

Cloud Computing Journal: How much of a revolution is DevOps, i.e., how much waterfall development do we still see, and how quickly is the world of enterprise IT moving toward a DevOps world?

Selheimer: Here the pace-layering model is a good guide. It's useful to understand which of your systems are truly systems of record that ought to be expected to change infrequently due to compliance and other business stability requirements (e.g., your general ledger) vs. which ones are systems of differentiation or systems of innovation requiring more frequent updates to generate competitive advantage or neutralize competitive threats. DevOps is fundamental to enabling agility through continuous delivery in systems of differentiation and innovation.

Cloud Computing Journal: Who seem to be the best equipped people within an enterprise to handle DevOps: the "Dev" folks or the "Ops" folks? Alternatively, do you find the requisite skills already there within the world of system administrators?

Selheimer: Both sides benefit from learning more about each other's worlds. We recommend that Ops people take a Dev person to lunch and vice versa. It's a great way to build bridges, foster collaboration, and better understand what is "upstream" or "downstream" from your day-to-day work. After all, business value is only delivered when the new application capabilities are deployed and used not just when code is ready.

Cloud Computing Journal: What, if any, tradeoffs are there in moving toward a DevOps world? Are there aspects of this sort-of continuous development, "perpetual beta" world that are disadvantageous compared to the older, slower way of software development? Is there a middle ground, a sort-of "hybrid DevOps"?

Selheimer: Many people are conditioned to the idea of a big release that is going to enable a breakthrough capability. The world of DevOps means that innovation is continuous in small chunks that are quick to code and deploy (and easier to roll back if there are issues). Some may find this environment to be "incrementalism" at first, but the reality is that you can deliver bigger chunks of innovation faster this way than waiting for a 12 or 18 month waterfall cycle.

Cloud Computing Journal: Why do your customers do business with you? What have you learned from them?

Selheimer: We serve customers across many industries and of different sizes, but they all share one thing in common, they are trying to transform IT to better enable their businesses to be agile while ensuring the stability of operations their businesses also demand. ITinvolve's unique combination of collaboration, analysis, and knowledge capture ensure teams have the information they need to effectively execute projects and changes whether those are application releases, infrastructure upgrades, or scenario planning activities like disaster recovery or data center moves.

Cloud Computing Journal: What advantages does the Salesforce1 platform offer to you and to your customers?

Selheimer: Salesforce1 is the industry's leading Platform as a Service with over 125,000 customers and handling over 1 billion transactions every business day. It's proven and trusted in the most demanding organizations around the world, and it scales incredibly well. By building our products on the Salesforce1 platform, we receive all of these benefits and are able to focus 100% of our R&D efforts at the application layer, which enables us to respond faster to our customers and the market with innovative IT management solutions. For example, we've had 7 releases of our products in just two years. No other IT management software vendor has that level of release frequency that we are aware of.

•   •   •

Matthew Selheimer is CMO and Senior Vice President of Marketing. His responsibilities include corporate and product positioning, demand generation, social media engagement, industry analyst and media relations, thought leadership and evangelism. A 19-year industry veteran, Matthew has rich and diverse experience spanning enterprise business applications, IT management software, data center hardware and consulting. Previously, he held executive marketing and product management positions at BMC Software, as well as sales, business development, alliance management, systems engineering, and consulting positions at Informatica Corporation, Compaq Computer, and Deloitte & Touche. Matthew holds an MBA from Texas A&M University and a BA from the University of Pennsylvania.

More Stories By Pat Romanski

News Desk compiles and publishes breaking news stories, press releases and latest news articles as they happen.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Digital transformation is too big and important for our future success to not understand the rules that apply to it. The first three rules for winning in this age of hyper-digital transformation are: Advantages in speed, analytics and operational tempos must be captured by implementing an optimized information logistics system (OILS) Real-time operational tempos (IT, people and business processes) must be achieved Businesses that can "analyze data and act and with speed" will dominate those t...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, will compare the Jevons Paradox to modern-day enterprise IT, e...