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Agile Computing Authors: Liz McMillan, ManageEngine IT Matters, Lori MacVittie, Elizabeth White, Pat Romanski

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Voxbone permet aux entreprises et aux fournisseurs de communication de profiter des avantages du WebRTC sans besoin d’investissements réseau

Voxbone a annoncé aujourd'hui la mise à disposition de son service de communication Web en temps réel (WebRTC), qui permet aux entreprises et aux fournisseurs de communication d'utiliser le réseau VoIP mondial privé de Voxbone pour les appels WebRTC. Voxbone cherche à accélérer l'adoption de WebRTC en permettant aux entreprises disposant d'une infrastructure VoIP basée sur SIP de déployer des services WebRTC sécurisés de haute qualité en toute facilité sans développer de logiciels complexes et sans investir dans leur réseau.

Avec son nouveau service, Voxbone présente deux nouvelles fonctionnalités qui suppriment des obstacles majeurs au déploiement de WebRTC : tout d'abord, Voxbone achemine les appels WebRTC via son réseau mondial privé au lieu de l'Internet public, ce qui augmente considérablement leur niveau de qualité et de sécurité. Ensuite, les appels passent par un réseau SIP conventionnel, ce qui permet aux clients de Voxbone d'utiliser WebRTC sans faire d'investissements supplémentaires dans leur infrastructure. Par ailleurs, Voxbone met sa bibliothèque Javascript WebRTC à disposition de ses clients pour un déploiement rapide sur les clients Web. Les entreprises et les fournisseurs de communication peuvent ainsi déployer rapidement et de manière rentable des services WebRTC sécurisés et de haute qualité.

«WebRTC, étape majeure vers les communications entièrement IP, représente l'un des développements les plus importants de ces dernières années dans le domaine des communications d'entreprise », a déclaré Itay Rosenfeld, PDG de Voxbone. « Le nouveau service WebRTC de Voxbone s'inscrit dans notre mission qui consiste à fournir un accès facile et instantané aux réseaux et services de télécommunication. Nous procurons aux fournisseurs de communication dans le cloud et aux entreprises un accès simple et sans risques à WebRTC, ce qui accélère l'adoption de ce mode de communication. »

Les grandes entreprises et les fournisseurs de communication exigent une technologie bien rodée pour déployer un projet complexe, et considèrent la qualité comme un élément clé du service. À l'instar de bien des technologies émergentes, WebRTC présente certaines faiblesses. Les appels WebRTC qui passent par l'Internet public sont soumis à la qualité inégale du service. Ils sont donc moins indiqués pour les communications d'entreprise. En outre, étant donné l'évolution rapide des normes WebRTC, il est risqué d'investir dans cette technologie qui peut être obsolète une fois l'infrastructure mise en place.

Le service WebRTC de Voxbone permet à ses clients de surmonter ces difficultés par l'utilisation de son réseau VoIP à la technologie éprouvée, qui a largement fait ses preuves en termes de qualité. Les appels WebRTC passent par un réseau SIP, ce qui permet aux sociétés d'exploiter leur propre infrastructure VoIP basée sur SIP sans se soucier des modifications des normes WebRTC. Elles peuvent ainsi tirer immédiatement parti des avantages offerts par l'utilisation de WebRTC sur les clients Web, notamment :

  • Économiser sur les coûts de télécommunication en déplaçant les communications entrantes du PSTN sur Internet
  • Améliorer la qualité et l'expérience utilisateur des applications d'appel basées sur le Web telles que click to call (cliquer pour appeler) ou click to join (cliquer pour se joindre)

Dix clients Voxbone existants, sélectionnés dans le domaine du conferencing et des contact centers dans le cloud, participeront à un test bêta privé. La mise à disposition au public est prévue au quatrième trimestre 2014.

À propos de Voxbone

Voxbone est le leader mondial dans la fourniture de numéros de téléphone locaux virtuels, également appelés numéros d'accès directs ou DID (direct inward dialing). Ses services permettent aux fournisseurs de communication Cloud, aux opérateurs internationaux et aux centres de contact d’entreprise d’étendre la portée de leurs services vocaux à l’international, rapidement et à des coûts réduits. La société fournit des liaisons SIP entrantes de haute qualité depuis plus de 50 pays et plus de 8 000 villes dans le monde entier. Les numéros de téléphone géographiques, mobiles et sans frais de Voxbone peuvent être commandés en temps réel via un portail Web ou une API. Unique en son genre, Voxbone possède ses propres séries de numéros et licences de télécommunications ainsi qu’un réseau VoIP privé mondial. Ses références clients sont les suivantes : Telefonica, Deutsche Telekom, 8x8, NTT, Level 3, InContact, Voxeo et Skype. Pour en savoir plus, consultez notre site sur www.voxbone.com ou contactez Voxbone sur LinkedIn ou Twitter.

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