Click here to close now.

Welcome!

Web 2.0 Authors: Liz McMillan, AppDynamics Blog, Elizabeth White, Pat Romanski, Harry Trott

Blog Feed Post

Storetec to save £11,000 per month by installing an ibml document imaging solution supplied by Kodak Alaris

  • Investment provides additional scanning capacity to meet the demand for scanning services

May 6, 2014 — Kodak Alaris announces today that Storetec, an award winning document scanning bureau based in Hull, has significantly increased its capacity by installing a high performance ibml ImageTrac document scanning solution to cater for substantial demand for its services.

Supplied by Kodak Alaris, the purchase is part of a forward thinking investment strategy which will allow Storetec to easily double its monthly production capacity with no additional manpower required. Kodak Alaris is also providing a comprehensive service and support package[1] and thorough operator training.

By utilising the performance of the ibml equipment and reorganising the physical layout of its bureau, Storetec expects to avoid employing an additional seven staff as services ramp up. This equates to a cost saving of around £11,000 per month or 1,122 man-hours.

Today Storetec processes around 4 million documents per month and expects this to rise to 8 million within the next 12 months given the pipeline of confirmed work, current lead generation activities, and recruitment of additional sales staff.

In 2013, Storetec saw a 1200% increase in sales from existing customers, 267% growth in new clients and 856% rise in web-based sales enquiries. Located in a new £450,000 production facility totaling 7,000 sq. feet, the business employs 73 staff and is rapidly growing with profits increasing 138% last year. Storetec works with a range of large enterprise customers such as Brewin Dolphin, Lloyd's, Shell, Rolls Royce, along with Northumbrian Water and the NHS. It is ISO 9001 and 27001 certified.

Neil Robson, Storetec's founder and managing director, says, "Quality scanning and customer service is fundamental to respond to our clients' document processing needs which has led us to invest in new scanner technology. At the time of purchase, we didn't strictly need the capacity, but we've got money to invest in our business so we decided to buy the ibml scanner early, learn how to use it properly so we're ready to get the best from it as sales ramp up this year and beyond."

Robson adds, "The bureau has been reorganised so paper flowing through is more efficient. When boxes come in to be scanned, they run seamlessly through the bureau in one run from preparation to scanning and then on to the post scanning team who do our database work. This means we avoid re-handling paper and boxes which just slows our whole operation down."

Storetec has had a long-term partnership with Kodak Alaris and also uses a fleet of its production scanners within the business. Robson says, "Working with Kodak Alaris is excellent and we really value their sales, support and service offering. We trust them and needed more performance hence the ibml purchase. It would be hard to find someone else who responds as well as Kodak Alaris does, such that we wouldn't want to be without them."

To cater for larger customers and to keep operational costs down given the throughput required, Storetec decided to install an ibml ImageTrac scanner along with DocNetics suite of imaging software. It purchased the equipment through Kodak Alaris based on lengthy and successful commercial relationship.

A truly powerful machine, the ibml scanner provides duplex scanning at 300 dpi and is able to process up to 438 pages per minute [A4 size]. In addition to providing high quality, efficient processing at exceptional speeds, it also reduces document preparation costs by allowing documents of multiple sizes and thicknesses to be scanned in a single pass. The scanner can cope with rice paper right up to card stock, in other words, 45 g/m2 to 200 g/m2, and its 1,500 sheet feeder can be refilled while the scanner is actually working.

Once paperwork is digitised, customers either access the information using Storetec's Freedocs portal or the images are securely transferred to populate clients' electronic document management systems. As part of the project, Storetec also refreshed its HP servers and network to ensure the processing performance of the new scanner is maximized and resilience ensured.

Robson concludes, "The combination of ibml technology and Kodak Alaris service and support means we've put in place the best scanning solution available to underpin our business in the long term. Customers actually expect this level of equipment. We can ensure faster turnaround, reduce rates for certain type of work, and really excel in the marketplace."

This has already been recognised publicly. In 2013, Storetec won Outsourcing/Bureau business of the year at Document Manager Awards along with Overall Business of the Year at the Business Excellence Awards, a scheme run by Action Coach.

Ashley Keil, ibml's sales director, commented, "Both ibml and Kodak Alaris have recognised the significant success of Storetec over the last few years. It's great to see them grow capacity with the selection of ibml ImageTrac. Kodak Alaris has now placed over one hundred ImageTrac scanners, many in the BPO sector, which just goes to endorse the confidence we have in Kodak Alaris as a partner."

Neil Murphy, Kodak Alaris' UK sales manager says, "The investment in ibml and Kodak Alaris represent a major step forward for Storetec. The ibml scanner provides headroom for growth, enables Storetec to meet the needs of all clients within stringent timescales, with a Kodak Alaris service engineer team in place to ensure availability."

[1] A four hour response and four hour break-fix service level agreement is in place

- ENDS -

About Kodak Alaris
On September 3, 2013, the U.K. Kodak Pension Plan (KPP) completed its acquisition of the KODAK Document Imaging and Personalized Imaging businesses from Eastman Kodak Company and created a new company known as Kodak Alaris. The new company and its name preserve the heritage and legacy of the Kodak brand, while embodying the speed and agility to meet market needs and changes. Kodak Alaris, which is licensed to use the Kodak brand, will focus on strategic, ongoing investments for these businesses to ensure long-term growth and success. The Kodak trademark and trade dress are used under license from Eastman Kodak Company.

About Kodak Alaris' Document Imaging Division
Kodak Alaris' Document Imaging solutions enable customers to capture and consolidate data from digital and paper sources, understand and extract valuable insight from the contents, and deliver the right information to the right people at the right time. Our offerings include award-winning scanners, capture and information management software, an expanding range of professional services and industry leading service and support. With customers ranging from small offices to global operations, Kodak Alaris delivers superior systems and solutions to automate business processes, enhance customer interactions and enable better business decisions.

For more information, please visit kodakalaris.com/go/dinews. Follow us on Twitter at twitter.com/kodakdi and visit our blog at infooverdrive.com/

Media Contact
Tom Herbst
Kodak Alaris EAMER PR lead
+44 (0)7768 145571 or +44(0)207 274 9937
[email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
Hadoop as a Service (as offered by handful of niche vendors now) is a cloud computing solution that makes medium and large-scale data processing accessible, easy, fast and inexpensive. In his session at Big Data Expo, Kumar Ramamurthy, Vice President and Chief Technologist, EIM & Big Data, at Virtusa, will discuss how this is achieved by eliminating the operational challenges of running Hadoop, so one can focus on business growth. The fragmented Hadoop distribution world and various PaaS solutions that provide a Hadoop flavor either make choices for customers very flexible in the name of opti...
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device experiences grounded in people's real needs and desires.
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Wearable devices have come of age. The primary applications of wearables so far have been "the Quantified Self" or the tracking of one's fitness and health status. We propose the evolution of wearables into social and emotional communication devices. Our BE(tm) sensor uses light to visualize the skin conductance response. Our sensors are very inexpensive and can be massively distributed to audiences or groups of any size, in order to gauge reactions to performances, video, or any kind of presentation. In her session at @ThingsExpo, Jocelyn Scheirer, CEO & Founder of Bionolux, will discuss ho...
The true value of the Internet of Things (IoT) lies not just in the data, but through the services that protect the data, perform the analysis and present findings in a usable way. With many IoT elements rooted in traditional IT components, Big Data and IoT isn’t just a play for enterprise. In fact, the IoT presents SMBs with the prospect of launching entirely new activities and exploring innovative areas. CompTIA research identifies several areas where IoT is expected to have the greatest impact.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT.
Every day we read jaw-dropping stats on the explosion of data. We allocate significant resources to harness and better understand it. We build businesses around it. But we’ve only just begun. For big payoffs in Big Data, CIOs are turning to cognitive computing. Cognitive computing’s ability to securely extract insights, understand natural language, and get smarter each time it’s used is the next, logical step for Big Data.
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover how hardware commoditization, the ubiquitous nature of connectivity, and the emergence of Big Data a...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, June 9-11, 2015, at the Javits Center in New York City. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be
SYS-CON Events announced today that DragonGlass, an enterprise search platform, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. After eleven years of designing and building custom applications, OpenCrowd has launched DragonGlass, a cloud-based platform that enables the development of search-based applications. These are a new breed of applications that utilize a search index as their backbone for data retrieval. They can easily adapt to new data sets and provide access to both structured and unstruc...
Container frameworks, such as Docker, provide a variety of benefits, including density of deployment across infrastructure, convenience for application developers to push updates with low operational hand-holding, and a fairly well-defined deployment workflow that can be orchestrated. Container frameworks also enable a DevOps approach to application development by cleanly separating concerns between operations and development teams. But running multi-container, multi-server apps with containers is very hard. You have to learn five new and different technologies and best practices (libswarm, sy...
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at @ThingsExpo, Andrew Bolwell, Director of Innovation for HP's Printing and Personal Systems Group, discussed how key attributes of mobile technology – touch input, sensors, social, and ...
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.