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Agile Computing Authors: ManageEngine IT Matters, Liz McMillan, Pat Romanski, Elizabeth White, Xenia von Wedel

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Nymeo Selects IMM Technology to Advance Paperless Strategy

Nymeo Federal Credit Union has selected multiple offerings from IMM’s software suite to expand its financial service offerings and increase members’ banking conveniences. Maryland-based Nymeo will employ IMM’s TotaleAtlas eSignature platform with workflow capabilities, as well as IMM’s Teller Item Capture, TotaleReceipts and TotaleChecks to make greater strides in achieving a truly paperless environment.

The $250 million Nymeo has positioned itself in the community as “a new way to look at money.” By partnering with IMM, Nymeo continues to transform how its employees operate and interact daily with members to evolve their traditional thoughts around how banking can be done. While the institution already offers a mobile app, online banking and a vast ATM and shared branch network, IMM is helping Nymeo advance electronic transactions and document flow in-branch.

Vicki Johnston, president and CEO of Nymeo, said, “It remains important for us – and most financial institutions today – to minimize the number of partners without compromising our ability to innovate and maintain a high level of member service. We found a complete solution in IMM for all of our electronic document needs, enabling us to consolidate the compliance, resource and cost commitment to a single third-party vendor relationship that is closely integrated with our core software.”

Nymeo was actively searching for an automated workflow solution. With IMM’s workflow technology, it can now standardize and electronify document routing, approvals and oversight for any TotaleAtlas document. Nymeo can also have any internal or member-facing TotaleAtlas document ready for eSignature and automatic archival into imaging. Johnston expects the process consistency gained through workflow to particularly influence new employee training.

Johnston recounts the anticipated impact of additional IMM solutions on Nymeo:

  • Teller Item Capture moves check truncation to the frontend of the teller transaction. Manual keystrokes are eliminated as check amounts are automatically filled and balanced into the core deposit transaction screen before it can be closed or posted;
  • TotaleReceipts automates teller transaction receipts, including eSignatures and associated check images. The system generates electronic email receipts to keep transactions paperless through completion and automatically indexes the electronic files into imaging for permanent archival; and
  • TotaleChecks creates and prints custom laser-generated checks (on-demand) within appropriate signature approval parameters and applies authorized signatures to the checks automatically.

“Nymeo was quick to ensure its members could transact from any channel or location, however and wherever they prefer,” said John Levy, IMM co-founder and EVP and ESRA (Electronic Signature & Records Association) board member. “By deploying these IMM solutions, Nymeo is instituting electronic in-branch conveniences as an extension of its overall electronic initiative. Members will see an immediate difference, and employees will gain significant new efficiencies in how they manage tasks throughout the day.”

About IMM

Based in Linden, N.J., IMM develops and delivers innovative technology solutions that enable financial institutions to electronically streamline their business operations and processing environments. With a strong and secure legacy of serving more than 600 banks and credit unions with solutions for eSignature capture, business process (workflow) automation, and document presentment, IMM continues to create advanced software applications that promote clients’ sustainability while dramatically increasing productivity and operational efficiencies. The company is a longtime advocate of eSignature adoption and education, active in ESRA to advance the public’s understanding of issues surrounding the use of electronic signatures and records.

For more information, visit www.immonline.com or connect with the company on LinkedIn, Facebook and Twitter @imminfo.

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