Welcome!

Agile Computing Authors: Elizabeth White, Roger Strukhoff, Jeev Trika, Olivier Huynh Van, Darren Anstee

News Feed Item

California Bank & Trust Expands Customer Experience with Launch of New Website and Real-Time Mobile Fraud Text Alerts

Driven by the belief that banking can be more engaging, convenient and efficient, California Bank & Trust (CB&T) launched a new website that enhances the CB&T customer experience and now offers mobile fraud text alerts for real-time transaction verification.

California Bank & Trust's new website (Photo: Business Wire)

California Bank & Trust's new website (Photo: Business Wire)

“Our number one goal in the development of this site and expanding our products and services with the new fraud text alerts is to enhance our ability to provide superior customer service to our clients throughout California,” said Steven Borg, Senior Vice President, Corporate Marketing Director, California Bank & Trust. “We have expanded the information accessible to our customers, made it easier for them to protect their credit from fraudulent charges and introduced a new section for commercial real estate financing options. Overall, we have enhanced our ability to inform, educate and connect both online and in real-time.”

The new website and text fraud alerts follow last year’s online banking upgrade for both DirectNET Consumer and Direct Business accounts as well as the introduction of an iPad app. All initiatives support CB&T’s strategy of continually improving the online and digital experience for its customers by leveraging the latest technology to deliver convenient, 24-7 access to banking options and information.

New Website Features

The new website features the following components:

  • Wider Customer Touch Points. Making it easier to connect through various channels including email, phone and social media, customers can contact CB&T to learn about banking options and receive guidance about specific financial needs.
  • Finding a Branch. The location search functionality is enhanced so customers can more readily find one of the nearly 100 branch locations throughout California.
  • CB&T Community. The new blog and business resource center provides timely, relevant insights and information on emerging trends in financial and business banking. The Center also highlights the many ways customers can best utilize CB&T products and services. Links to social media provide additional sources of information and connection.
  • Online Banking Access. Online banking login links will appear in a prominent location on virtually every page. This gives customers easy access to CB&T’s services, including DirectNET Consumer Online Banking, Direct Business Online Banking and CalBank NetworkSM (also known as Treasury Gateway®).
  • New Section for Commercial Real Estate. New section informs customers about what commercial real estate financing options are available at CB&T including, owner-occupied financing, multi-family and commercial and residential development.
  • Comparative Product Information. New at-a-glance comparison charts help customers select the right checking, savings or other type of deposit account that best meet their needs.
  • Customer Driven Navigation. The new site is now organized around the range of businesses served by CB&T, the products and services that customers need and content that is most relevant to them.

“As the local economy continues to expand, we are experiencing heightened interest in our core banking products and services, specifically related to small businesses,” added Borg. “Our new website is yet another conduit for meeting this demand while also growing our banking community throughout California.”

For More Information and How to Get Started with Mobile Fraud Text Alerts

Frequently Asked Questions about CB&T’s mobile fraud text alerts and to get started, please visit California Bank and Trust Website: www.calbanktrust.com/personal-banking/other-solutions/mobile-card-fraud-alerts.html.

Mobile Fraud Text Alert Features:

  • Mobile fraud text alerts automatically notify customers to the most potentially fraudulent transactions. CB&T will send the customer a text message as soon as a questionable transaction appears on the customer’s account, asking whether the transaction is legitimate.
  • The service supports two-way texting, so customers can reply with a YES or NO; if the customer doesn’t respond that the transaction is fraudulent or not, CB&T will follow up with a phone call.
  • Customers can easily sign up with their mobile phone number and approved credit card number. There is no app to download and the service does not require an online banking account.

About California Bank & Trust

California Bank & Trust, a subsidiary of Zions Bancorporation (NASDAQ:ZION), is one of the largest banks headquartered in California with over $10 billion in assets and nearly 100 branches statewide. CB&T provides a full array of financial solutions for businesses and individuals, including commercial bankingbusiness banking, small business lending, cash management, international banking and wealth management. The professional bankers at CB&T are backed by major resources, yet maintain local-decision making authority and regional market and industry expertise. They are committed to providing clients with valuable business and economic insights and to connecting them with the beneficial business relationships they need to succeed. Since 2002, CB&T has been rated by the FDIC as “outstanding” for its Community Reinvestment Act activities. CB&T has also consistently won the Greenwich Excellence Awards for Business Banking. To learn more, visit www.calbanktrust.com. Connect with California Bank & Trust on FacebookTwitter and LinkedIn.

Media Please Note:

For further information about California Bank & Trust’s new website or fraud text alerts, to schedule an interview with Steven Borg, or to request high-resolution photography, please contact Doug Myers at Landis Communications, Inc. (415-359-2303; [email protected]) or Hilary Burns at Landis Communications, Inc. (415-359-2312; [email protected]).

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the protocols that communicate data and the emerging data analy...
SYS-CON Events announced today that China Unicom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE F...
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder...
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the ‘what’ of digital transformation to the ‘how’ to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it’s important to invest in architecture, extend the enterprise footprint to the cl...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, will discuss how VPaaS enables you to move fast, creating scalable video experiences that reach your...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Big Data has been changing the world. IoT fuels the further transformation recently. How are Big Data and IoT related? In his session at @BigDataExpo, Tony Shan, a renowned visionary and thought leader, will explore the interplay of Big Data and IoT. He will anatomize Big Data and IoT separately in terms of what, which, why, where, when, who, how and how much. He will then analyze the relationship between IoT and Big Data, specifically the drilldown of how the 4Vs of Big Data (Volume, Variety,...
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
Vidyo, Inc., has joined the Alliance for Open Media. The Alliance for Open Media is a non-profit organization working to define and develop media technologies that address the need for an open standard for video compression and delivery over the web. As a member of the Alliance, Vidyo will collaborate with industry leaders in pursuit of an open and royalty-free AOMedia Video codec, AV1. Vidyo’s contributions to the organization will bring to bear its long history of expertise in codec technolo...
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...