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iQor Expansion in Latin America Continues with New State-of-the-Art Call Center in Panama

iQor, a global provider of business process outsourcing solutions, announced today that it has expanded its Latin America presence with the opening of a new, state-of-the-art contact center in Panama City, Panama. iQor’s new call center is located at Plaza Digicel Via Simon Bolivar, Transistmica, Panama City, Panama.

To meet the ongoing demand for client growth, iQor is seeking to hire up to 300 call center agents for customer care, technical support, sales, and collections positions.

Interested candidates may apply online at http://www.iqor.com/applynow.

“We have operated in Panama for more than four years and our expansion reflects our belief that Panama’s language skills, cultural compatibility, government support, and political stability make it an ideal candidate for outsourcing call center operations,” said Gary Praznik, EVP and COO at iQor. “Panama is also emerging as a hub for companies focused on servicing Latin American customers and we’re excited to be strategically positioned to help drive that momentum.”

New employees will provide English, Spanish and bilingual inbound and outbound call center support for a host of industries, including telecom, mobile devices, financial services and more. iQor is actively seeking candidates with contact center experience. Other potential candidates should possess solid customer care and sales experience, strong computer/keyboarding skills, and the ability to work a flexible schedule.

iQor offers industry leading paid training and flexible work schedules, including weekend scheduling options for individuals seeking a career in the call center industry.

About iQor

Headquartered in New York City, iQor a global provider of business process outsourcing solutions with 18,000 employees in 39 Centers of Excellence dedicated to understanding each customer’s DNA. Using data science and real-time analytics intelligence, iQor delivers extraordinary customer experiences that enhance revenue while promoting and protecting its clients’ brands. iQor specializes in providing data-driven, technology-empowered customer support and processing services in the consumer and commercial markets. For more information, please visit www.iqor.com or www.twitter.com/iqor.

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