Welcome!

Agile Computing Authors: Liz McMillan, Pat Romanski, Elizabeth White, Dana Gardner, Andy Thurai

News Feed Item

Starmount Announces the Latest Release of Advanced Omni-channel Customer Engagement Platform and Mobile Selling Solutions

Starmount today announced version 3.0 of Starmount ConnectTM, an advanced omni-channel commerce and customer engagement platform, and version 3.0 of Starmount EngageTM, the industry's leading mobile selling solution for retailers. Starmount Connect and Engage allow retailers to meet rising consumer expectations in an omni-channel world by using mobile devices to engage their customers and deliver a personalized, highly relevant selling experience where the majority of retail sales take place — in the store aisle.

Starmount Connect brings together the data and capabilities to connect retailers' stores, Web site, warehouses and distribution centers, with the out-of-the-box infrastructure, integration, data distribution and enterprise services that are required to drive omni-channel operations. Starmount Connect unlocks the world of omni-channel commerce on store-owned mobile devices with features that include:

  • An open omni-channel ecosystem platform: Includes turnkey integration with industry-leading solutions such as Sterling Commerce, Adobe Scene 7, Manhattan Order Management and Salesforce.com.
  • Enterprise-wide merchandise and store visibility: Seamless access to transactional, inventory and fulfillment systems throughout the enterprise, allowing retailers to make merchandise available wherever the customer wants it.
  • Advanced clienteling capabilities: On-demand views of purchase histories, wish lists, loyalty program data and promotion details on mobile devices.
  • Web- and social media-assisted selling: Access to ratings, reviews, blog posts and related content from a retailer's Web site and others, to assist in selling efforts.
  • Shopping activity dashboard: Provides insight into associate activity, customer searches, and in-store metrics.

Starmount Engage is a mobile selling assistant that allows store associates to manage the entire sales cycle using mobile devices. Release 3.0 of Starmount Engage includes significant new features for mobile selling, such as:

  • Enhanced tendering options: Includes the ability to accept cash, checks and debit, in addition to credit cards and gift cards. Starmount Engage also now synchronizes with remote cash drawers throughout the store.
  • Personal shopping capabilities for iPad: Store associates can access the clienteling capabilities provided by Starmount Engage. They can also take advantage of an interactive outfit builder that allows associates to quickly create outfits in a virtual dressing room using tablets, providing an engaging, highly visual customer experience that helps drive sales.

"Starmount's experience in working with some of the industry's most forward-thinking retailers gives us an advantage in understanding the requirements of next-generation, mobile-enabled retailing," said Jerry Rightmer, president and CTO, Starmount. "The latest release of Starmount Connect and Engage takes omni-channel engagement and mobile selling to a new level, helping enable a new ecosystem of omni-channel commerce."

The company will demonstrate the new releases of Starmount Connect and Starmount Engage at the National Retail Federation's Big Show, January 13 and 14 at booth #3955 of the Javits Convention Center.

About Starmount

Starmount software solutions bring the richness of the Web and the power of mobile into the store, where retailers can create more personalized, relevant and dynamic interactions with customers. From mobile selling and cross-channel engagement platforms to digital signage, our retail solutions transform the store environment into a more connected, engaging shopping experience. Headquartered in Austin, Texas, Starmount works with a diverse client base of leading retailers around the world, such as Pep Boys, Urban Outfitters and Home Depot. www.starmount.com

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
The hierarchical architecture that distributes "compute" within the network specially at the edge can enable new services by harnessing emerging technologies. But Edge-Compute comes at increased cost that needs to be managed and potentially augmented by creative architecture solutions as there will always a catching-up with the capacity demands. Processing power in smartphones has enhanced YoY and there is increasingly spare compute capacity that can be potentially pooled. Uber has successfully ...
Cloud computing delivers on-demand resources that provide businesses with flexibility and cost-savings. The challenge in moving workloads to the cloud has been the cost and complexity of ensuring the initial and ongoing security and regulatory (PCI, HIPAA, FFIEC) compliance across private and public clouds. Manual security compliance is slow, prone to human error, and represents over 50% of the cost of managing cloud applications. Determining how to automate cloud security compliance is critical...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
Disruption, Innovation, Artificial Intelligence and Machine Learning, Leadership and Management hear these words all day every day... lofty goals but how do we make it real? Add to that, that simply put, people don't like change. But what if we could implement and utilize these enterprise tools in a fast and "Non-Disruptive" way, enabling us to glean insights about our business, identify and reduce exposure, risk and liability, and secure business continuity?
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
Chris Matthieu is the President & CEO of Computes, inc. He brings 30 years of experience in development and launches of disruptive technologies to create new market opportunities as well as enhance enterprise product portfolios with emerging technologies. His most recent venture was Octoblu, a cross-protocol Internet of Things (IoT) mesh network platform, acquired by Citrix. Prior to co-founding Octoblu, Chris was founder of Nodester, an open-source Node.JS PaaS which was acquired by AppFog and ...
In today's enterprise, digital transformation represents organizational change even more so than technology change, as customer preferences and behavior drive end-to-end transformation across lines of business as well as IT. To capitalize on the ubiquitous disruption driving this transformation, companies must be able to innovate at an increasingly rapid pace.
Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.
"MobiDev is a Ukraine-based software development company. We do mobile development, and we're specialists in that. But we do full stack software development for entrepreneurs, for emerging companies, and for enterprise ventures," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...