Welcome!

Web 2.0 Authors: Liz McMillan, Elizabeth White, Pat Romanski, Natalie Lerner, Dana Gardner

News Feed Item

Epicor Sets Agenda for the Year Ahead in Retail at NRF 2014, Recaps Banner Year of Innovation for Inspired Retailing

Epicor Readies Retailers for Uptick in Sales in the New Year With Support for Omni-Channel Execution, Customer Experience Optimization, Mobility, and Cloud Deployments

DUBLIN, CA -- (Marketwired) -- 01/08/14 -- With economists projecting retail sales will accelerate steadily in 2014, Epicor Software Corporation is preparing to show how retailers can take full advantage of the upswing, leveraging technology to inspire customers and fuel growth at the National Retail Federation's 103rd Annual Convention and Expo -- Retail's Big Show in New York City, taking place January 12-15.

Epicor will showcase two new Epicor Retail solutions designed to support omni-channel execution and optimize the customer experience at its booth this year. Making its NRF debut will be Epicor Retail Cross Commerce, the company's new omni-channel offering that bridges the gap among online, mobile and brick-and-mortar realms for a more satisfying consumer experience and streamlined retail management. Additionally, the company will announce general availability of the Epicor Retail CRM 7.0 solution, which continues to gain adoption as the foundation for winning customer engagement and loyalty strategies for a growing number of leading retailers.

Supporting the next evolution of mobility in the retail enterprise, Epicor will also showcase the Epicor Retail Store Windows 8 Tablet Edition, offering retail associates one-touch information with side bar flows on customers, product, inventory and more -- all from a familiar Windows® platform. Attendees can see it first hand, by joining the Epicor and Microsoft NRF Big !deas Session, Windows 8 POS Tablet: Why Less Really is More, at 11 a.m. ET Tuesday, January 14, in Room 1, Level 1 Expo Hall.

"Growth happens in the space between what your customers want and what your competitors provide, we help retailers own that space," said Ian Rawlins, vice president of retail marketing and business development, Epicor Software. "This is the theme that embodies our presence at NRF this year. We're helping retailers leverage opportunities to go beyond their competitors and capture the hearts and minds of customers. We're proud to partner with the world's most recognized retailers to help them devise strategies to differentiate their brands and inspire customers for greater engagement, loyalty, and profits."

While setting the agenda for the year ahead, the company also recapped a momentous year in the retail sector, citing the following highlights:

Noel Goggin and Bob McFarland Join Epicor Retail Team -- Recognizing the growth potential in retail, Epicor and its board made substantial investments in 2013, one being to strengthen the Epicor Retail team with seasoned retail executives. The company welcomed retail industry veteran Noel Goggin to the post of senior vice president and general manager of the Epicor Retail solutions business, and Bob McFarland to the post of vice president of sales. The two retail veterans will help guide the delivery of Epicor Retail product and service offerings to address key retail imperatives such as globalization, omni-channel execution, customer experience, cloud offerings, and other new and emerging innovative technologies and opportunities.

Epicor Named Leading Retail Point of Sale Vendor, Adds New Retail Brands to Client Roster -- The company was named the No. 1 vendor of Retail Point of Sale Software among the top 250 largest specialty soft goods and hard goods retailers for the third year running, added more than 20 major new retail brands to its client list.

Epicor Expands Roster of Retail SaaS Customers -- The Epicor Retail Software as a Service (SaaS) suite solution continued to be adopted by leading retailers, including New Balance. The Boston-based athletic shoe company, known for its commitment to product performance, quality and American manufacturing, has selected the SaaS solution, which offers a Cloud-based delivery method that dramatically reduces capital investment and implementation requirements.

"We found the right support for our business in the Epicor Retail SaaS offering -- managed behind-the-scenes by Epicor experts -- to drive improved operational efficiencies and agility," said David Chaput, business solutions manager, New Balance. The Epicor Retail SaaS solution enables New Balance to focus on building our business, as opposed to managing our IT infrastructure. The Epicor Retail SaaS platform provides the necessary scalability and functionality to support us in the future as our business evolves."

Epicor Expands Global Footprint to Helps Retailers Go Global -- Epicor announced a key partnership to resell its retail technology solutions and provide in country implementation and support services within the Asia Pacific region as part of its strategic plan to grow market share, expand its global footprint, and meet the globalization requirements of multi-national retailers. As well, Epicor signed a number of new deals in 2013 to aid retailers looking to grow their retail business around the globe. Notable new customers included Australian-based Cue Design, Montreal-based Groupe Yellow; Mexico's Groupo Axo; and iconic brand Haggar Clothing Company, in its efforts to expand in the United States and in Canada. In addition, Epicor supported Australian-based retailer General Pants Group in its launch of a unique interactive kiosk initiative.

Epicor invites retailers, media, and analysts to stop by the Epicor booth (Booth 3501) in the Expo Hall in the Jacob K. Javits Convention Center to learn more, and donate $10 to the Retail Orphan Initiative in exchange for a build-a-bear smallfry®.

About Epicor Retail
Epicor provides advanced solutions for retailers seeking to streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability. The Epicor Retail end-to-end suite is designed to meet the evolving merchandise and service expectations of today's connected, cross-channel shoppers, and the business requirements of the most demanding soft goods, hard goods and specialty retail environments in a variety of industries including apparel, footwear, discount, general merchandise, automotive aftermarket, lumber and building materials, nursery, and pharmacy. Thousands of leading companies -- from Aeropostale, Aftermarket Auto Parts Alliance and Build-A-Bear Workshop, to General Nutrition Centers, True Value Company and VF Corporation -- trust Epicor to help them remain current, competitive, and consistently strong.

About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit www.epicor.com.

Follow Epicor on Twitter @Epicor, @EpicorUK, @EpicorEMEA, @EpicorANZ, @EpicorLAC, @Epicor_Retail, @Epicor_DIST, @EpicorPrcsMFG and Facebook.

Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Add to Digg Bookmark with del.icio.us Add to Newsvine

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
We are reaching the end of the beginning with WebRTC, and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) i...
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it's a mix of architectural styles ...
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device experiences grounded in people's real needs and desires.
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
Bit6 today issued a challenge to the technology community implementing Web Real Time Communication (WebRTC). To leap beyond WebRTC’s significant limitations and fully leverage its underlying value to accelerate innovation, application developers need to consider the entire communications ecosystem.
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from hardware to software, or as we like to say, it’s an Internet of many different things. The difference ...
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com), moderated by Ashar Baig, Research Director, Cloud, at Gigaom Research, Nate Gordon, Director of T...