Welcome!

Agile Computing Authors: Harry Trott, Liz McMillan, Elizabeth White, Kevin Benedict, Steve Wilson

Related Topics: Microservices Expo, Java IoT, Mobile IoT, Agile Computing, @CloudExpo, Cloud Security

Microservices Expo: Article

Mobilizing Business Data: The Holy Grail of Enterprise Mobility

Enabling mobile-first security & data distribution models that efficiently integrate line-of-business systems & mobile consumers

The last few years have seen an explosion in the demand for enterprise mobile solutions. This movement has been clearly reflected in the rapid evolution of the enterprise mobile platform ecosystems. From mobile device management (MDM) to enterprise mobile middleware technologies, the industry has produced a large number of technology platforms aiming to address the different needs of the mobile enterprise. Despite of the rapid growth of the enterprise mobile space, the industry remains without good solutions for addressing what, arguably, can be seen as the most important challenge of the current generation of enterprise mobile solutions: mobilizing business data.

The reasoning behind my argument is very simple. The current generation of enterprise mobile apps is, by and large, focused on creating mobile representations of existing enterprise business processes. The majority of these business processes are tied to on-premise or SaaS line of business systems. While mobilizing some of those business processes can be seen as trivial, the introduction of mobile consumers introduces a number of risks from an enterprise perspective on such diverse areas as data privacy, performance or security.

We Are Great at Sharing Files but Are Bad at Sharing Data
Email, calendar and file sharing have been the focus of the first generation of enterprise mobile solutions. From Citrix's ShareFile Box to the recent Microsoft SkyDrive Pro, the industry has seen a plethora of solutions that enable secure document sharing on mobile devices.

Despite the importance of file sharing, it is important to realize that it's only a small element of enterprise mobile data. A large percentage of enterprise mobile apps are required to access business data from on-premise or SaaS-based systems using mechanisms that can be abstracted via files or documents. Sadly, as an industry, the enterprise mobile technology ecosystem hasn't produced the equivalent of enterprise file sharing technologies but for business data.

MDM Is Not a Solution
Mobile device management (MDM) has become a common element of enterprise mobile infrastructures. As an attempt to differentiate in an overly crowded market, MDM vendors often claim to provide the infrastructure for securely mobilizing business data. While that statement might be true in some very specific scenarios, it is far from being a generalization. MDM platforms can certainly secure business data in some very constrained scenarios but they typically don't provide the infrastructure for mobile developers to interact with data living on corporate systems. This type of solutions require a more specialized infrastructure that is outside the domain of MDM platforms.

Mobile Business Data Needs New Security and Privacy Models
Enabling access to mobile business data from mobile devices introduces new security threats to organizations in areas that fall outside the domain of traditional enterprise security packages. While most security threats in the traditional enterprises fall under the spectrum of antivirus or secure networking platforms, these technologies are just starting to understand the DNA of security vulnerabilities in mobile applications.

These security risks get exponentially more complex when we factor in access to corporate data from mobile applications. In order to address these challenges, organizations should embrace mobile-first security techniques such as multi-factor authentication, mobile data encryption or contextual threat analysis that are designed with mobile applications as a first class citizen.

Accessing Mobile Business Data in Real Time
Enterprise mobile applications often require real-time access to data stored in corporate systems whether they are hosted on-premise or in SaaS systems. This requirement often translates into serious challenges for line-of-business systems that are not optimized for mobile consumers requesting information on real-time basics.

To enable real-time access to business data from mobile applications, enterprises should provide mobile-optimized interfaces to broker the communication between mobile apps and corporate systems. By mobile optimized, we refer to capabilities such as support for multi-factor authentication, friendly to concurrency, contextually aware, message throttling, support for offline communication models among other essential elements of enterprise mobile solutions.

Storing Transient Business Data in Device
In addition to accessing information in real time from business systems, enterprise mobile apps often are required to manipulate the data directly from the mobile apps or operate completely offline. Consuming business data in this fashion poses well-known challenges to enterprises in areas such as data privacy and security.

In order to enable "data in device" scenarios, enterprise mobile solutions should provide the mechanisms to secure the target business data in a form that can only be consumed in the context of a specific user session within a specific application. In addition, this type of pattern is typically recommended to rapidly changing not overly sensitive data that can become irrelevant after a certain period of time.

Distributing Mobile Business Events
Business data is not only access from mobile applications to on-demand basics. In some scenarios, enterprise mobile apps need to receive business data in the form of notifications or events triggered by line-of-business systems. While push notifications is a typical event-based pattern for distributing information to heterogeneous mobile applications, enterprise mobile solutions often require additional mechanisms that address some of the security and information consumptions patterns in the enterprise.

To address those scenarios, organizations need to establish the infrastructure for mobile applications to securely subscribe to events that can be published from line-of-business systems. These types of patterns will ease the burden of optimizing traditional corporate systems to support direct access from a large number of mobile consumers.

Caching Mobile Business Data
Despite the requirements for accessing business data in real time from connected devices, it's important to realize that the majority of traditional enterprise systems are not equipped to support the performance requirements of mobile consumers. To address this limitation, enterprise mobile infrastructures often rely on more modern data storage mechanisms to temporarily cache business data so that it can be available to enterprise mobile applications.

Even though the business data caching can introduce additional back-end infrastructure, it minimizes the impact on traditional corporate systems from both the development and operational standpoint

Business Data is Not Mobile: We Need Context
Mobile applications are a richer and also fundamentally different consumer of business data than traditional line-of-business applications. In addition to the aforementioned requirements about data privacy or performance, mobile business data takes a different connotation when based on the location, frequency of access, wireless network, etc.

Extending traditional business data living in corporate systems with contextual elements will not only maximize the efficiency and richness of enterprise mobile applications that need to consume those business data sets, but will automatically mitigate some of the security and privacy risks mentioned in previous sections. While the effort of contextualizing business data might seem daunting at first glance, it can be a great enabler for brand new mobile-first business capabilities

Summary
Enabling robust mechanisms for consuming business data is one of the most complex aspects of mobile solutions in the enterprise. While solutions like MDM have provided effective capabilities for securely managing devices and files, business data access remains a very challenging scenario for most enterprise mobile solutions. To address that challenge, organizations need to enable mobile-first security and data distribution models that efficiently integrate line of business systems and mobile consumers

More Stories By Jesus Rodriguez

Jesus Rodriguez is a co-founder and CEO of KidoZen, an enterprise mobile-first platform as a service redefining the future of enterprise mobile solutions. He is also the co-founder to Tellago, an award-winning professional services firm focused on big enterprise software trends. Under his leadership, KidoZen and Tellago have been recognized as an innovator in the areas of enterprise software and solutions achieving important awards like the Inc 500, Stevie Awards’ American and International Business Awards.

A software scientist by background, Jesus is an internationally recognized speaker and author with contributions that include hundreds of articles and sessions at industry conferences. He serves as an advisor to several software companies such as Microsoft and Oracle, sits at the board of different technology companies. Jesus is a prolific blogger on all subjects related to software technology and entrepreneurship. You can gain valuable insight on business and software technology through his blogs at http://jrodthoughts.com and http://weblogs.asp.net/gsusx .

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
SYS-CON Events announced today that Elastifile will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Elastifile Cloud File System (ECFS) is software-defined data infrastructure designed for seamless and efficient management of dynamic workloads across heterogeneous environments. Elastifile provides the architecture needed to optimize your hybrid cloud environment, by facilitating efficient...
SYS-CON Events announced today that GrapeUp, the leading provider of rapid product development at the speed of business, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company, specialized in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market acr...
"We provide IoT solutions. We provide the most compatible solutions for many applications. Our solutions are industry agnostic and also protocol agnostic," explained Richard Han, Head of Sales and Marketing and Engineering at Systena America, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Golden Gate University will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Since 1901, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing high quality, practice-based undergraduate and graduate educational programs in law, taxation, business and related professions. Many of its courses are taug...
Recently, IoT seems emerging as a solution vehicle for data analytics on real-world scenarios from setting a room temperature setting to predicting a component failure of an aircraft. Compared with developing an application or deploying a cloud service, is an IoT solution unique? If so, how? How does a typical IoT solution architecture consist? And what are the essential components and how are they relevant to each other? How does the security play out? What are the best practices in formulating...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, will introduce two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a...
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
In his session at @ThingsExpo, Arvind Radhakrishnen discussed how IoT offers new business models in banking and financial services organizations with the capability to revolutionize products, payments, channels, business processes and asset management built on strong architectural foundation. The following topics were covered: How IoT stands to impact various business parameters including customer experience, cost and risk management within BFS organizations.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, discussed the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insights from the vast t...
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
From 2013, NTT Communications has been providing cPaaS service, SkyWay. Its customer’s expectations for leveraging WebRTC technology are not only typical real-time communication use cases such as Web conference, remote education, but also IoT use cases such as remote camera monitoring, smart-glass, and robotic. Because of this, NTT Communications has numerous IoT business use-cases that its customers are developing on top of PaaS. WebRTC will lead IoT businesses to be more innovative and address...
In his session at @ThingsExpo, Sudarshan Krishnamurthi, a Senior Manager, Business Strategy, at Cisco Systems, discussed how IT and operational technology (OT) work together, as opposed to being in separate siloes as once was traditional. Attendees learned how to fully leverage the power of IoT in their organization by bringing the two sides together and bridging the communication gap. He also looked at what good leadership must entail in order to accomplish this, and how IT managers can be the ...
SYS-CON Events announced today that Secure Channels, a cybersecurity firm, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Secure Channels, Inc. offers several products and solutions to its many clients, helping them protect critical data from being compromised and access to computer networks from the unauthorized. The company develops comprehensive data encryption security strategie...
"DX encompasses the continuing technology revolution, and is addressing society's most important issues throughout the entire $78 trillion 21st-century global economy," said Roger Strukhoff, Conference Chair. "DX World Expo has organized these issues along 10 tracks with more than 150 of the world's top speakers coming to Istanbul to help change the world."
Recently, WebRTC has a lot of eyes from market. The use cases of WebRTC are expanding - video chat, online education, online health care etc. Not only for human-to-human communication, but also IoT use cases such as machine to human use cases can be seen recently. One of the typical use-case is remote camera monitoring. With WebRTC, people can have interoperability and flexibility for deploying monitoring service. However, the benefit of WebRTC for IoT is not only its convenience and interopera...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, discussed the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information.
SYS-CON Events announced today that App2Cloud will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. App2Cloud is an online Platform, specializing in migrating legacy applications to any Cloud Providers (AWS, Azure, Google Cloud).