|By ACN Newswire||
|March 16, 2013 07:11 AM EDT||
In its fourth year, the Trailblazer Awards maintain their growth momentum with over 40 financial institutions from Asia Pacific participating, sending us over 130 submissions for awards across the various categories including product excellence, channel excellence, service excellence, process excellence and strategy excellence.
Thomas Zink, editor of Banking and Payments Asia, said: "It is amazing to see this programme growing so fast from year to year with an increasing number of smaller domestic banks coming up with really innovative ideas. This year, we saw a more even distribution of initiatives across our main categories, with most submissions in the areas of channels, products, and service. I believe this is a clear indicator that the industry in Asia is maturing and service quality as well as interaction with the customer is becoming the differentiator in the competition."
The 2013 programme came with some changes. First and foremost, the expansion of the panel of judges to independent industry experts with longstanding expertise of Asia's retail financial services industry. The new panel was actively involved in the evaluation process guaranteeing the independence and transparency of the programme.
For the first time in the history of the awards, BPA awards an individual for his/her achievements in his organisation and beyond. Zink explains: "We were surprised by the amazing stories the candidates had to tell. I believe we have really found an outstanding Trailblazer of the Year 2013 and I am particularly proud that he comes from a smaller bank from an emerging market. Dato' Sri Zukri Samat from Malaysia's Bank Islam is an outstanding personality leading his bank with vision, skill and values. Under his helm, the bank returned from the brink of financial collapse to become one of Malaysia's leading Islamic banks, driving the country's development to Asia's Islamic banking hub."
Banking and Payments Asia Trailblazer Awards 2013 Winners
Service Excellence Awards:
- Service Excellence in Customer Experience: DBS Bank (Singapore)
- Service Excellence in Mass Affluent Banking: Kotak Mahindra Bank (India)
- Service Excellence in Merchant Acquiring: Citibank (Singapore)
-- Special Commendation: Global Payments
- Service Excellence in SME Banking: Alliance Bank (Malaysia)
- Service Excellence in Service Innovation: Maybank (Malaysia)
Product Excellence Awards:
- Product Excellence in Prepaid Payment: Western Union
-- Special Commendation: Rizal Commercial Banking Corporation (Philippines)
- Product Excellence in Credit Cards: OCBC Bank (Singapore)
-- Special Commendation: Taishin Bank (Taiwan)
- Product Excellence in Debit Cards: Standard Chartered Bank (Singapore)
- Product Excellence in NFC and Contactless Payment: DBS Bank (Singapore)
- Product Excellence in E-Commerce: Citibank (Singapore)
- Product Excellence in P2P Payment: Kotak Mahindra Bank (India)
- Product Excellence in Payment Innovation: Bank of Ayudhya (Thailand)
Strategy Excellence Awards:
- Strategy Excellence in Business Model Innovation: Taishin Bank (Taiwan)
- Strategy Excellence in Third Party Partnerships: OCBC Bank (Singapore)
-- Special Commendation: Standard Chartered Bank (China) and Alipay (China)
- Strategy Excellence in Customer Engagement Culture: Citibank (Singapore)
- Strategy Excellence in Financial Inclusion: UnionBank of the Philippines (Philippines)
Channel Excellence Awards:
- Channel Excellence in Branches: KASIKORNBANK (Thailand)
-- Special Commendation: DBS Bank (Singapore)
- Channel Excellence in Internet Banking - Overall: Maybank (Malaysia)
- Channel Excellence in Internet Banking - Account Management: Maybank (Malaysia)
- Channel Excellence in Internet Banking - Online Sales: Standard Chartered Savings Bank (Korea)
- Channel Excellence in Mobile Banking - Overall: DBS Bank (Singapore)
- Channel Excellence in Mobile Banking - Payments: ANZ (Australia)
- Channel Excellence in Mobile Banking - Value Added Services: DBS Bank (Singapore)
- Channel Excellence in Mobile Banking - Financial Inclusion: Beam (India)
-- Special Commendation: Bank Islam (Malaysia)
- Channel Excellence in Social Media: Bank of the Philippine Islands (Philippines)
- Channel Excellence in Multi Channel Integration: CIMB Bank (Malaysia)
Process Excellence Awards:
- Process Excellence in Customer Centricity: Bank Danamon (Indonesia)
-- Special Commendation: Standard Chartered Bank (Malaysia)
- Process Excellence in Loan Origination: Commonwealth Bank (Indonesia)
-- Special Commendation: Standard Chartered Savings Bank (Korea)
- Process Excellence in Collection and Debt Management: CIMB Bank (Malaysia)
-- Special Commendation: Citibank (Singapore)
- Process Excellence in Risk Management: Maybank (Malaysia)
Service Provider Excellence Awards:
- Service Provider Excellence in Core Banking: CIMB Bank (Thailand) and Silverlake Axis
- Service Provider Excellence in Application of Analytics: OCBC Bank (Singapore), Beyond Analysis and Robinsons
- Service Provider Excellence in Virtualisation: Alliance Bank (Malaysia) and IBM
Trailblazers of the Year 2013
- Trailblazer of the Year 2013 (Institution): DBS Bank (Singapore)
- Trailblazer of the Year 2013 (Individual): Dato' Sri Zukri Samat, managing director at Bank Islam (Malaysia)
About Banking & Payments Asia
BPA is VRL Financial News' flagship publication in the Asia Pacific region and provides high-quality editorial coverage including case studies, market strategies, country surveys and interviews with focus on key issues in private banking, retail banking, cards and payments. In conjunction with VRL's established international titles such as Private Banker International & Retail Banker International, Banking & Payments Asia offers insights into the regional and global developments that impact Asia.
The BPA Trailblazer Awards programme is organised by VRL Financial News - a unique global brand renowned for innovative, independent thinking in financial services and professional services markets. We offer over 25 years' experience in the provision of authoritative, valued-added information, research and analysis via newsletters, news services and magazines, research reports, conferences and other events.
About the BPA Trailblazer Awards
The programme is a tribute to the best-of-breed players in retail banking and payments in Asia Pacific. Above all, it is designed to be a fair and objective benchmark for the industry. The awards have been created to identify best practice initiatives that are setting new standards for the retail banking industry in Asia and around the world.
The judging criteria include the ability of institutions to demonstrate a clear and unique strategy to grow their business, domestically and/or regionally; banks that have made the most investment in people and systems to develop their business; banks showing the most innovation in products/services; banks with demonstrably superior client services; institutions that have strengthened and extended the global reach of their brands: and banks which have demonstrated a strong business performance.
From the nominations, two to three institutions or individuals have been short-listed for each award. The final selection will be made by BPA's judging panel, comprising independent industry experts, such as -
- John Meinhold, a global partner in A.T. Kearney;
- David Cavell, formerly a member of the general management team of UK Cooperative Bank, and is now a freelance adviser with an exceptional expertise of distribution channels and cards;
- Richard Hartung, who has over 20 years of experience in the payments & consumer financial services industry;
- Matthew Dooley, managing director at Connected Thinking Ltd, who was head of digital experience at HSBC's global commercial banking team. He was responsible for leading the strategic vision and business development for leveraging digital channels and differentiating the brand through a better customer experience;
- Titien Ahmad, regional director at VRL Financial News, is a seasoned observer of the financial services industry, having covered business strategies and trends in Asia-Pacific for more than a decade; and
- Thomas Zink, editor of Banking & Payments Asia.
For more information about the awards, please go to:
Designed specifically for companies operating in the financial and professional services markets, the VRL portfolio of information and marketing services supports you and your business in today's difficult economic times, and helps you best position yourself for future growth. As a valued and trusted supplier, VRL works with over 12,000 leading blue chip companies in more than 70 countries worldwide. For more information, please visit http://vrl-financial-news.com.
Thomas Zink Editor, Banking & Payments Asia VRL Tel: +65 6383 4688 [email protected] Rosemary Pang Media Relations VRL Tel: +65 6383 4688 [email protected]
Copyright 2013 ACN Newswire. All rights reserved.
SYS-CON Events announced today that MathFreeOn will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MathFreeOn is Software as a Service (SaaS) used in Engineering and Math education. Write scripts and solve math problems online. MathFreeOn provides online courses for beginners or amateurs who have difficulties in writing scripts. In accordance with various mathematical topics, there are more tha...
Oct. 21, 2016 12:15 PM EDT Reads: 858
@ThingsExpo has been named the Top 5 Most Influential Internet of Things Brand by Onalytica in the ‘The Internet of Things Landscape 2015: Top 100 Individuals and Brands.' Onalytica analyzed Twitter conversations around the #IoT debate to uncover the most influential brands and individuals driving the conversation. Onalytica captured data from 56,224 users. The PageRank based methodology they use to extract influencers on a particular topic (tweets mentioning #InternetofThings or #IoT in this ...
Oct. 21, 2016 12:00 PM EDT Reads: 8,034
Cloud based infrastructure deployment is becoming more and more appealing to customers, from Fortune 500 companies to SMEs due to its pay-as-you-go model. Enterprise storage vendors are able to reach out to these customers by integrating in cloud based deployments; this needs adaptability and interoperability of the products confirming to cloud standards such as OpenStack, CloudStack, or Azure. As compared to off the shelf commodity storage, enterprise storages by its reliability, high-availabil...
Oct. 21, 2016 11:00 AM EDT Reads: 908
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
Oct. 21, 2016 10:50 AM EDT Reads: 169
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
Oct. 21, 2016 10:45 AM EDT Reads: 1,633
SYS-CON Events announced today that Transparent Cloud Computing (T-Cloud) Consortium will exhibit at the 19th International Cloud Expo®, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The Transparent Cloud Computing Consortium (T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data proces...
Oct. 21, 2016 10:30 AM EDT Reads: 1,219
Donna Yasay, President of HomeGrid Forum, today discussed with a panel of technology peers how certification programs are at the forefront of interoperability, and the answer for vendors looking to keep up with today's growing industry for smart home innovation. "To ensure multi-vendor interoperability, accredited industry certification programs should be used for every product to provide credibility and quality assurance for retail and carrier based customers looking to add ever increasing num...
Oct. 21, 2016 09:15 AM EDT Reads: 245
@ThingsExpo has been named the Top 5 Most Influential M2M Brand by Onalytica in the ‘Machine to Machine: Top 100 Influencers and Brands.' Onalytica analyzed the online debate on M2M by looking at over 85,000 tweets to provide the most influential individuals and brands that drive the discussion. According to Onalytica the "analysis showed a very engaged community with a lot of interactive tweets. The M2M discussion seems to be more fragmented and driven by some of the major brands present in the...
Oct. 21, 2016 08:45 AM EDT Reads: 11,118
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
Oct. 21, 2016 08:45 AM EDT Reads: 1,366
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to impr...
Oct. 21, 2016 08:00 AM EDT Reads: 5,574
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Oct. 21, 2016 07:45 AM EDT Reads: 3,731
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
Oct. 21, 2016 07:15 AM EDT Reads: 1,280
Virgil consists of an open-source encryption library, which implements Cryptographic Message Syntax (CMS) and Elliptic Curve Integrated Encryption Scheme (ECIES) (including RSA schema), a Key Management API, and a cloud-based Key Management Service (Virgil Keys). The Virgil Keys Service consists of a public key service and a private key escrow service.
Oct. 21, 2016 07:15 AM EDT Reads: 877
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
Oct. 21, 2016 06:45 AM EDT Reads: 1,791
Amazon has gradually rolled out parts of its IoT offerings, but these are just the tip of the iceberg. In addition to optimizing their backend AWS offerings, Amazon is laying the ground work to be a major force in IoT - especially in the connected home and office. In his session at @ThingsExpo, Chris Kocher, founder and managing director of Grey Heron, explained how Amazon is extending its reach to become a major force in IoT by building on its dominant cloud IoT platform, its Dash Button strat...
Oct. 21, 2016 06:15 AM EDT Reads: 4,646
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessi...
Oct. 21, 2016 05:45 AM EDT Reads: 5,050
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Oct. 21, 2016 05:00 AM EDT Reads: 3,941
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
Oct. 21, 2016 04:30 AM EDT Reads: 3,075
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the ‘what’ of digital transformation to the ‘how’ to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it’s important to invest in architecture, extend the enterprise footprint to the cl...
Oct. 21, 2016 04:15 AM EDT Reads: 1,717
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
Oct. 21, 2016 04:00 AM EDT Reads: 10,932