|By ACN Newswire||
|March 16, 2013 07:11 AM EDT||
In its fourth year, the Trailblazer Awards maintain their growth momentum with over 40 financial institutions from Asia Pacific participating, sending us over 130 submissions for awards across the various categories including product excellence, channel excellence, service excellence, process excellence and strategy excellence.
Thomas Zink, editor of Banking and Payments Asia, said: "It is amazing to see this programme growing so fast from year to year with an increasing number of smaller domestic banks coming up with really innovative ideas. This year, we saw a more even distribution of initiatives across our main categories, with most submissions in the areas of channels, products, and service. I believe this is a clear indicator that the industry in Asia is maturing and service quality as well as interaction with the customer is becoming the differentiator in the competition."
The 2013 programme came with some changes. First and foremost, the expansion of the panel of judges to independent industry experts with longstanding expertise of Asia's retail financial services industry. The new panel was actively involved in the evaluation process guaranteeing the independence and transparency of the programme.
For the first time in the history of the awards, BPA awards an individual for his/her achievements in his organisation and beyond. Zink explains: "We were surprised by the amazing stories the candidates had to tell. I believe we have really found an outstanding Trailblazer of the Year 2013 and I am particularly proud that he comes from a smaller bank from an emerging market. Dato' Sri Zukri Samat from Malaysia's Bank Islam is an outstanding personality leading his bank with vision, skill and values. Under his helm, the bank returned from the brink of financial collapse to become one of Malaysia's leading Islamic banks, driving the country's development to Asia's Islamic banking hub."
Banking and Payments Asia Trailblazer Awards 2013 Winners
Service Excellence Awards:
- Service Excellence in Customer Experience: DBS Bank (Singapore)
- Service Excellence in Mass Affluent Banking: Kotak Mahindra Bank (India)
- Service Excellence in Merchant Acquiring: Citibank (Singapore)
-- Special Commendation: Global Payments
- Service Excellence in SME Banking: Alliance Bank (Malaysia)
- Service Excellence in Service Innovation: Maybank (Malaysia)
Product Excellence Awards:
- Product Excellence in Prepaid Payment: Western Union
-- Special Commendation: Rizal Commercial Banking Corporation (Philippines)
- Product Excellence in Credit Cards: OCBC Bank (Singapore)
-- Special Commendation: Taishin Bank (Taiwan)
- Product Excellence in Debit Cards: Standard Chartered Bank (Singapore)
- Product Excellence in NFC and Contactless Payment: DBS Bank (Singapore)
- Product Excellence in E-Commerce: Citibank (Singapore)
- Product Excellence in P2P Payment: Kotak Mahindra Bank (India)
- Product Excellence in Payment Innovation: Bank of Ayudhya (Thailand)
Strategy Excellence Awards:
- Strategy Excellence in Business Model Innovation: Taishin Bank (Taiwan)
- Strategy Excellence in Third Party Partnerships: OCBC Bank (Singapore)
-- Special Commendation: Standard Chartered Bank (China) and Alipay (China)
- Strategy Excellence in Customer Engagement Culture: Citibank (Singapore)
- Strategy Excellence in Financial Inclusion: UnionBank of the Philippines (Philippines)
Channel Excellence Awards:
- Channel Excellence in Branches: KASIKORNBANK (Thailand)
-- Special Commendation: DBS Bank (Singapore)
- Channel Excellence in Internet Banking - Overall: Maybank (Malaysia)
- Channel Excellence in Internet Banking - Account Management: Maybank (Malaysia)
- Channel Excellence in Internet Banking - Online Sales: Standard Chartered Savings Bank (Korea)
- Channel Excellence in Mobile Banking - Overall: DBS Bank (Singapore)
- Channel Excellence in Mobile Banking - Payments: ANZ (Australia)
- Channel Excellence in Mobile Banking - Value Added Services: DBS Bank (Singapore)
- Channel Excellence in Mobile Banking - Financial Inclusion: Beam (India)
-- Special Commendation: Bank Islam (Malaysia)
- Channel Excellence in Social Media: Bank of the Philippine Islands (Philippines)
- Channel Excellence in Multi Channel Integration: CIMB Bank (Malaysia)
Process Excellence Awards:
- Process Excellence in Customer Centricity: Bank Danamon (Indonesia)
-- Special Commendation: Standard Chartered Bank (Malaysia)
- Process Excellence in Loan Origination: Commonwealth Bank (Indonesia)
-- Special Commendation: Standard Chartered Savings Bank (Korea)
- Process Excellence in Collection and Debt Management: CIMB Bank (Malaysia)
-- Special Commendation: Citibank (Singapore)
- Process Excellence in Risk Management: Maybank (Malaysia)
Service Provider Excellence Awards:
- Service Provider Excellence in Core Banking: CIMB Bank (Thailand) and Silverlake Axis
- Service Provider Excellence in Application of Analytics: OCBC Bank (Singapore), Beyond Analysis and Robinsons
- Service Provider Excellence in Virtualisation: Alliance Bank (Malaysia) and IBM
Trailblazers of the Year 2013
- Trailblazer of the Year 2013 (Institution): DBS Bank (Singapore)
- Trailblazer of the Year 2013 (Individual): Dato' Sri Zukri Samat, managing director at Bank Islam (Malaysia)
About Banking & Payments Asia
BPA is VRL Financial News' flagship publication in the Asia Pacific region and provides high-quality editorial coverage including case studies, market strategies, country surveys and interviews with focus on key issues in private banking, retail banking, cards and payments. In conjunction with VRL's established international titles such as Private Banker International & Retail Banker International, Banking & Payments Asia offers insights into the regional and global developments that impact Asia.
The BPA Trailblazer Awards programme is organised by VRL Financial News - a unique global brand renowned for innovative, independent thinking in financial services and professional services markets. We offer over 25 years' experience in the provision of authoritative, valued-added information, research and analysis via newsletters, news services and magazines, research reports, conferences and other events.
About the BPA Trailblazer Awards
The programme is a tribute to the best-of-breed players in retail banking and payments in Asia Pacific. Above all, it is designed to be a fair and objective benchmark for the industry. The awards have been created to identify best practice initiatives that are setting new standards for the retail banking industry in Asia and around the world.
The judging criteria include the ability of institutions to demonstrate a clear and unique strategy to grow their business, domestically and/or regionally; banks that have made the most investment in people and systems to develop their business; banks showing the most innovation in products/services; banks with demonstrably superior client services; institutions that have strengthened and extended the global reach of their brands: and banks which have demonstrated a strong business performance.
From the nominations, two to three institutions or individuals have been short-listed for each award. The final selection will be made by BPA's judging panel, comprising independent industry experts, such as -
- John Meinhold, a global partner in A.T. Kearney;
- David Cavell, formerly a member of the general management team of UK Cooperative Bank, and is now a freelance adviser with an exceptional expertise of distribution channels and cards;
- Richard Hartung, who has over 20 years of experience in the payments & consumer financial services industry;
- Matthew Dooley, managing director at Connected Thinking Ltd, who was head of digital experience at HSBC's global commercial banking team. He was responsible for leading the strategic vision and business development for leveraging digital channels and differentiating the brand through a better customer experience;
- Titien Ahmad, regional director at VRL Financial News, is a seasoned observer of the financial services industry, having covered business strategies and trends in Asia-Pacific for more than a decade; and
- Thomas Zink, editor of Banking & Payments Asia.
For more information about the awards, please go to:
Designed specifically for companies operating in the financial and professional services markets, the VRL portfolio of information and marketing services supports you and your business in today's difficult economic times, and helps you best position yourself for future growth. As a valued and trusted supplier, VRL works with over 12,000 leading blue chip companies in more than 70 countries worldwide. For more information, please visit http://vrl-financial-news.com.
Thomas Zink Editor, Banking & Payments Asia VRL Tel: +65 6383 4688 [email protected] Rosemary Pang Media Relations VRL Tel: +65 6383 4688 [email protected]
Copyright 2013 ACN Newswire. All rights reserved.
The recent trends like cloud computing, social, mobile and Internet of Things are forcing enterprises to modernize in order to compete in the competitive globalized markets. However, enterprises are approaching newer technologies with a more silo-ed way, gaining only sub optimal benefits. The Modern Enterprise model is presented as a newer way to think of enterprise IT, which takes a more holistic approach to embracing modern technologies.
May. 25, 2015 11:00 PM EDT Reads: 5,880
The true value of the Internet of Things (IoT) lies not just in the data, but through the services that protect the data, perform the analysis and present findings in a usable way. With many IoT elements rooted in traditional IT components, Big Data and IoT isn’t just a play for enterprise. In fact, the IoT presents SMBs with the prospect of launching entirely new activities and exploring innovative areas. CompTIA research identifies several areas where IoT is expected to have the greatest impact.
May. 25, 2015 09:00 PM EDT Reads: 4,724
Every day we read jaw-dropping stats on the explosion of data. We allocate significant resources to harness and better understand it. We build businesses around it. But we’ve only just begun. For big payoffs in Big Data, CIOs are turning to cognitive computing. Cognitive computing’s ability to securely extract insights, understand natural language, and get smarter each time it’s used is the next, logical step for Big Data.
May. 25, 2015 08:00 PM EDT Reads: 1,846
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
May. 25, 2015 07:00 PM EDT Reads: 1,501
There's no doubt that the Internet of Things is driving the next wave of innovation. Google has spent billions over the past few months vacuuming up companies that specialize in smart appliances and machine learning. Already, Philips light bulbs, Audi automobiles, and Samsung washers and dryers can communicate with and be controlled from mobile devices. To take advantage of the opportunities the Internet of Things brings to your business, you'll want to start preparing now.
May. 25, 2015 07:00 PM EDT Reads: 5,681
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
May. 25, 2015 04:00 PM EDT Reads: 2,425
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
May. 25, 2015 03:00 PM EDT Reads: 4,167
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
May. 25, 2015 02:00 PM EDT Reads: 4,130
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
May. 25, 2015 02:00 PM EDT Reads: 4,716
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, June 9-11, 2015, at the Javits Center in New York City. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be
May. 25, 2015 01:15 PM EDT Reads: 1,802
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
May. 25, 2015 01:00 PM EDT Reads: 6,148
Container frameworks, such as Docker, provide a variety of benefits, including density of deployment across infrastructure, convenience for application developers to push updates with low operational hand-holding, and a fairly well-defined deployment workflow that can be orchestrated. Container frameworks also enable a DevOps approach to application development by cleanly separating concerns between operations and development teams. But running multi-container, multi-server apps with containers is very hard. You have to learn five new and different technologies and best practices (libswarm, sy...
May. 25, 2015 12:00 PM EDT Reads: 1,796
SYS-CON Events announced today that DragonGlass, an enterprise search platform, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. After eleven years of designing and building custom applications, OpenCrowd has launched DragonGlass, a cloud-based platform that enables the development of search-based applications. These are a new breed of applications that utilize a search index as their backbone for data retrieval. They can easily adapt to new data sets and provide access to both structured and unstruc...
May. 25, 2015 12:00 PM EDT Reads: 1,739
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists will peel away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem fil...
May. 25, 2015 10:00 AM EDT Reads: 1,725
There's Big Data, then there's really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at Big Data Expo®, Hannah Smalltree, Director at Treasure Data, discussed how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines...
May. 25, 2015 10:00 AM EDT Reads: 4,031
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
May. 25, 2015 09:45 AM EDT Reads: 1,070
The worldwide cellular network will be the backbone of the future IoT, and the telecom industry is clamoring to get on board as more than just a data pipe. In his session at @ThingsExpo, Evan McGee, CTO of Ring Plus, Inc., discussed what service operators can offer that would benefit IoT entrepreneurs, inventors, and consumers. Evan McGee is the CTO of RingPlus, a leading innovative U.S. MVNO and wireless enabler. His focus is on combining web technologies with traditional telecom to create a new breed of unified communication that is easily accessible to the general consumer. With over a de...
May. 25, 2015 06:00 AM EDT Reads: 4,647
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize supplier management. Learn about enterprise architecture strategies for designing connected systems tha...
May. 25, 2015 05:00 AM EDT Reads: 5,825
Cloud is not a commodity. And no matter what you call it, computing doesn’t come out of the sky. It comes from physical hardware inside brick and mortar facilities connected by hundreds of miles of networking cable. And no two clouds are built the same way. SoftLayer gives you the highest performing cloud infrastructure available. One platform that takes data centers around the world that are full of the widest range of cloud computing options, and then integrates and automates everything. Join SoftLayer on June 9 at 16th Cloud Expo to learn about IBM Cloud's SoftLayer platform, explore se...
May. 25, 2015 04:45 AM EDT Reads: 3,045
SYS-CON Media announced today that 9 out of 10 " most read" DevOps articles are published by @DevOpsSummit Blog. Launched in October 2014, @DevOpsSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce softw...
May. 25, 2015 04:15 AM EDT Reads: 4,022