|By Rebel Brown||
|February 17, 2013 07:00 PM EST||
Those who say it can't be done are usually interrupted by others doing it. James A. Baldwin
One of the pleasures of speaking all over the continents is when I find amazing gems of innovation, out-of-the-box thinking and just plain Unstoppable folks! That happened to me last week. I was so impressed with Aimee Schulhauser and Tangerine - I just had to share.
The Rules of the Restaurant
Restaurants are the bastion of tradition when it comes to operations and planning. The kitchen is run like a military establishment, with ranking and formal titles such as Chef viewed as the Holy Grail. Recipes are created and coveted like the Intellectual Property of high tech. Everyone agonizes over the perfect menu, with change sometimes coming only over that dead Chef's body. And of course, starting a new restaurant is tough. Keeping that restaurant in business can be nearly impossible.
Enter Aimee and her fab restaurant Tangerine, found in the downtown district of lovely Regina, Canada. I met Aimee as part of an executive workshop group. I was immediately impressed with her out of the box thinking and unstoppable spirit! Here's why.
It Can't Be Done
One of the unwritten laws of restaurants is that you need a solid, stable menu to attract and keep clients coming back. You also need that menu because there's no way to run an efficient kitchen, plan supplies or make money without it.
Not so says Aimee. In fact, Tangerine prides itself on its daily, ad hoc menu of amazing delights. They serve breakfast and lunch, changing their fare every day, and sometimes within the day. Aimee's designed an amazing approach and closed loop system to purchasing that makes the restaurant sing even as her clients look forward to seeing what tempting fare they'll savor every day.
Aimee purchases whatever is fresh and luscious in her shopping sprees. She and her team then decide what they'll create based on their creative whims. Whatever is leftover is then used for the the next days fabulous creations. Sometimes there are three of some dish, sometimes 15. Just depends on the day and time. When something is no longer available - it's simply erased from the menu board. Chefs and kitchen staff are encouraged to find new recipes, try new things.
You can check out Tangerine's Facebook page to see a sample of their daily fare. Every day Aimee's assistant manager posts photos of the day's treats. Clients know those posts happen throughout their day. They can find out what's for lunch and snacks even before they arrive. What a great use for social!
Freedom is the Fare
Which brings me to another unstoppable aspect of the Tangerine team. Forget the militaristic hierarchies that dominate most kitchens. Everyone is on a first-name basis, there is no hierarchy and there is only one rule - serve our customers! Well, there are a couple of other rules that can cost tips; don't be late and don't text while you're at work. Other than that - everyone is an equal member of the team and everyone is empowered to focus on serving customers to the max! Based on the happy faces and vibrant energy that permeates Tangerine, I'd say the team is on a roll!
Who Needs a Plan to Grow
Another delightful side of Aimee's success is her dynamic focus. She doesn't have a formal business plan. If she did, she would have already missed out on so many opportunities! Yes, she has goals and structure for her team, but she doesn't have a box around what she does and doesn't do. It's a great story...
Aimee is trained as a geologist. She realized a few years out of school that rocks weren't her passion - so she went back to Chef's school. Just like that. After school, she worked in a couple of large restaurants in Calgary, but didn't like the structure and military style. So, she decided to start her own catering business. So she did.
It didn't take her long to grow that business. She'd always loved teaching her friends to cook - so she decided to add cooking classes. No plan, just following her passion and doing what she loves. By the way, last month she announced her new classes with ~170 slots. They were lined up outside the doors to register before she opened and the registration calls crashed her phone system. She was fully booked in under one hour.
Anyway - a few years after she started her tres' successful catering business, a gentleman walked into her catering door one day and asked if she served lunch. She paused, thought, "why not," and said yes. She went back and made him a tasty sandwich. The next day she put sandwiches out in her display case and they sold. She added salads, then started adding breakfast treats.
When her landlord asked her if she wanted the slot next door to her catering business - she said yes. At the time she didn't know what she'd do with it at that specific time she had so many ideas. And then, Tangerine was born.
By the way - so many people have been asking her to serve supper that she's now staying open til
If she'd had a plan for her catering business, her cooking school and Tangerine might not be thriving and growing today.
Let's be Green About It
If that's not unstoppable enough for you - it gets better. Aimee also has a closed loop system to give back to the earth and to deliver the most natural foods possible.
All of her businesses capture their leftovers, peelings and more. They then send them to a local farmer who feeds them to his pigs and chickens. Aimee then buys his pork, chicken and eggs for her restaurant. The perfect closed loop system - we get organic delights and so do those critters!
How do you top all of that? I'm not going to share all of Aimee's secrets...but there are many more businesses in the works.
Aimee credits her amazing teams with much of the success. She hires great people, they inspire each other and the result - well, its magic.
Aimee does have one set goal. She wants to be a millionaire by the time she's 40. I'd say that's already in the bag.
When you find yourself in the beautiful city of Regina, Canada (a place I highly recommend), stop by Tangerine and be prepared for a culinary festival! Here's their website. You can also find Tangerine on Twitter (@TangerineRegina) and on Facebook.Check them out. You will be inspired!
Clearly the way forward is to move to cloud be it bare metal, VMs or containers. One aspect of the current public clouds that is slowing this cloud migration is cloud lock-in. Every cloud vendor is trying to make it very difficult to move out once a customer has chosen their cloud. In his session at 17th Cloud Expo, Naveen Nimmu, CEO of Clouber, Inc., will advocate that making the inter-cloud migration as simple as changing airlines would help the entire industry to quickly adopt the cloud without worrying about any lock-in fears. In fact by having standard APIs for IaaS would help PaaS expl...
Oct. 7, 2015 01:30 PM EDT Reads: 599
SYS-CON Events announced today that Luxoft Holding, Inc., a leading provider of software development services and innovative IT solutions, has been named “Bronze Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Luxoft’s software development services consist of core and mission-critical custom software development and support, product engineering and testing, and technology consulting.
Oct. 7, 2015 01:15 PM EDT Reads: 589
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool for visual control over the cloud and the best price/performance value available. ProfitBricks was named one of the coolest Clo...
Oct. 7, 2015 01:00 PM EDT Reads: 745
Organizations already struggle with the simple collection of data resulting from the proliferation of IoT, lacking the right infrastructure to manage it. They can't only rely on the cloud to collect and utilize this data because many applications still require dedicated infrastructure for security, redundancy, performance, etc. In his session at 17th Cloud Expo, Emil Sayegh, CEO of Codero Hosting, will discuss how in order to resolve the inherent issues, companies need to combine dedicated and cloud solutions through hybrid hosting – a sustainable solution for the data required to manage I...
Oct. 7, 2015 01:00 PM EDT Reads: 450
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, will look at different existing uses of peer-to-peer data sharing and how it can become useful in a live session to...
Oct. 7, 2015 01:00 PM EDT Reads: 546
NHK, Japan Broadcasting, will feature the upcoming @ThingsExpo Silicon Valley in a special 'Internet of Things' and smart technology documentary that will be filmed on the expo floor between November 3 to 5, 2015, in Santa Clara. NHK is the sole public TV network in Japan equivalent to the BBC in the UK and the largest in Asia with many award-winning science and technology programs. Japanese TV is producing a documentary about IoT and Smart technology and will be covering @ThingsExpo Silicon Valley. The program, to be aired during the peak viewership season of the year, will have a major impac...
Oct. 7, 2015 12:45 PM EDT Reads: 151
Mobile messaging has been a popular communication channel for more than 20 years. Finnish engineer Matti Makkonen invented the idea for SMS (Short Message Service) in 1984, making his vision a reality on December 3, 1992 by sending the first message ("Happy Christmas") from a PC to a cell phone. Since then, the technology has evolved immensely, from both a technology standpoint, and in our everyday uses for it. Originally used for person-to-person (P2P) communication, i.e., Sally sends a text message to Betty – mobile messaging now offers tremendous value to businesses for customer and empl...
Oct. 7, 2015 12:15 PM EDT Reads: 190
Scott Guthrie's keynote presentation "Journey to the intelligent cloud" is a must view video. This is from AzureCon 2015, September 29, 2015 I have reproduced some screen shots in case you are unable to view this long video for one reason or another. One of the highlights is 3 datacenters coming on line in India.
Oct. 7, 2015 12:00 PM EDT Reads: 250
Developing software for the Internet of Things (IoT) comes with its own set of challenges. Security, privacy, and unified standards are a few key issues. In addition, each IoT product is comprised of at least three separate application components: the software embedded in the device, the backend big-data service, and the mobile application for the end user's controls. Each component is developed by a different team, using different technologies and practices, and deployed to a different stack/target - this makes the integration of these separate pipelines and the coordination of software upd...
Oct. 7, 2015 12:00 PM EDT Reads: 156
Nowadays, a large number of sensors and devices are connected to the network. Leading-edge IoT technologies integrate various types of sensor data to create a new value for several business decision scenarios. The transparent cloud is a model of a new IoT emergence service platform. Many service providers store and access various types of sensor data in order to create and find out new business values by integrating such data.
Oct. 7, 2015 12:00 PM EDT Reads: 464
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
Oct. 7, 2015 12:00 PM EDT Reads: 671
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Bradley Holt, Developer Advocate at IBM Cloud Data Services, will demonstrate techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, faster user experience, both offline and online. The focus of this talk will be on IBM Cloudant, Apa...
Oct. 7, 2015 11:45 AM EDT Reads: 483
The enterprise is being consumerized, and the consumer is being enterprised. Moore's Law does not matter anymore, the future belongs to business virtualization powered by invisible service architecture, powered by hyperscale and hyperconvergence, and facilitated by vertical streaming and horizontal scaling and consolidation. Both buyers and sellers want instant results, and from paperwork to paperless to mindless is the ultimate goal for any seamless transaction. The sweetest sweet spot in innovation is automation. The most painful pain point for any business is the mismatch between supplies a...
Oct. 7, 2015 11:00 AM EDT Reads: 148
As a company adopts a DevOps approach to software development, what are key things that both the Dev and Ops side of the business must keep in mind to ensure effective continuous delivery? In his session at DevOps Summit, Mark Hydar, Head of DevOps, Ericsson TV Platforms, will share best practices and provide helpful tips for Ops teams to adopt an open line of communication with the development side of the house to ensure success between the two sides.
Oct. 7, 2015 11:00 AM EDT Reads: 558
There are so many tools and techniques for data analytics that even for a data scientist the choices, possible systems, and even the types of data can be daunting. In his session at @ThingsExpo, Chris Harrold, Global CTO for Big Data Solutions for EMC Corporation, will show how to perform a simple, but meaningful analysis of social sentiment data using freely available tools that take only minutes to download and install. Participants will get the download information, scripts, and complete end-to-end walkthrough of the analysis from start to finish. Participants will also be given the pract...
Oct. 7, 2015 10:21 AM EDT
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
Oct. 7, 2015 10:00 AM EDT Reads: 736
WebRTC: together these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at WebRTC Summit, Cary Bran, VP of Innovation and New Ventures at Plantronics and PLT Labs, will provide an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it may enable, complement or entirely transform.
Oct. 7, 2015 09:30 AM EDT Reads: 674
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, will introduce the technologies required for implementing these ideas and some early experiments performed in the Kurento open source software community in areas ...
Oct. 7, 2015 09:30 AM EDT Reads: 636
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last four digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects everyone, but as individuals we don’t spend a lot of time thinking about it. In his session at @ThingsExpo, Ben Klang, Founder & President of Mojo Lingo, will discuss the impact of technology on identity. Should we federate, or not? How should identity be secured? Who owns the identity? How is identity ...
Oct. 7, 2015 08:30 AM EDT Reads: 421
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Oct. 7, 2015 06:45 AM EDT Reads: 741