Welcome!

Agile Computing Authors: Elizabeth White, Janakiram MSV, Dana Gardner, JP Morgenthal, Pat Romanski

Related Topics: @CloudExpo, Open Source Cloud, Agile Computing, @BigDataExpo

@CloudExpo: Article

Eucalyptus Professional Services Is Going "All the Way Open"

Euca to introduce radical changes in the realm of Education, Consulting, and Certification

This year, Eucalyptus Professional Services is going open. All the way open," blogged Jason Eden, Senior Director of Professional Services at Eucalyptus Systems, this week as the open source cloud company ushered in changes in the realm of Education, Consulting, and Certification.

"2013 will be the year of the Eucalyptus PS [Professional Services] Experiment, where we challenge conventional wisdom about the value and place of professional services in a software company like Eucalyptus," Eden continued.


Eucalyptus CEO Marten Mickos spoke at 9th Cloud Expo | Cloud Expo Silicon Valley

Basically, then, Eucalyptus is extending its open model into professional services. But what of the details?

Happily Eden then went on to itemize what the new approach means, from a practical standpoint:

"Education Services

  • All courseware, including Cloud Foundations and the Design, Build, and Manage course, will be released under the same Creative Commons license as our online documentation, and will be available via the same repository in GitHub. This will include an unrestricted PDF copy of the course materials, as well as source file access to all supporting PowerPoint and book source files. The books are sourced using DITA/XML, so we will also generate them in additional formats (.rtf, maybe even .docx) so that interested community members can make edits and improvements and submit them back to the respective projects more easily. Look for future posts on how to get involved in this exciting open source education project.
  • Any entity that wishes to use any of these materials to deliver courses in whole or in part using Eucalyptus software is welcome to do so. We will no longer run a formal authorized training partner program. If you would like to advertise that you offer Eucalyptus training using these materials, we will be happy to place a link on our Web site to help you advertise. We will suggest, but have no way to require, that any teacher attain a minimum Eucalyptus certification based on the content that they teach.
  • Individuals who would like to go through the lab exercises in these materials will be given the ability to rent remote cloud-ready hardware or access to a pre-configured cloud at very reasonable rates. Look for another blog post on this topic in the next couple of days.

Consulting
  • The focus of PS Consulting will move away from intellectual property development and towards broad consulting partner and customer enablement. We will publish all generic materials associated with customer engagements (i.e., those that don't expose sensitive customer information) so that any customer or prospective consultant will be able to follow the same procedures Eucalyptus consultants follow in the field when delivering a Eucalyptus engagement.
  • We will continue to maintain an authorized consulting partner program. The focus of this program will be on those partners who wish to be involved in large, complex cloud deployments that may require long-term arrangements, up to and including full-blown managed services.

Certification
  • We are removing the authorized course requirement prior to taking a Eucalyptus certification exam.
  • We are taking the opportunity provided by our recent EUCA3 launch delay to refactor the test items for what is perhaps the craziest thing a certification vendor has ever done--we will be publishing 100% of all possible certification items and making them available to the general public as study tools prior to taking an exam. Crazy, you say? (No, wait, that was me...) Worthless paper certification, you say? We are confident our certification will become one of the most sought-after, highly-valued credentials in cloud computing, and that this move will actually *enhance* the value of the certification. Look for more information about this in a future blog post.
  • The EUCA3 test will still be delivered remotely, over the Internet, and be open book with a copy of the appropriate Design, Build, and Manage course materials available during the exam. The only restriction will be that you will not be able to print up a copy of the actual exam questions and use them during the exam."

    [from http://eucaproserv.blogspot.com/2013/01/moving-professional-services-into-open.html]

Eden concluded his blog as candidly as he began it. "There are some obvious apparent risks in these moves," he concedes. "How will we deal with the commoditization and potential cannibalization of our own PS business? How will we help mitigate customers having bad training or consulting experiences due to unqualified instructors or consultants? How will our certification be worth anything if all the questions are published ahead of time?"

He concludes:

"We have a detailed plan on each of these fronts, but we would love to hear your thoughts, concerns, and cheering as well. We're going open, and in a big way. That means there are no off-limits questions, so ask away!"

More Stories By Jeremy Geelan

Jeremy Geelan is Chairman & CEO of the 21st Century Internet Group, Inc. and an Executive Academy Member of the International Academy of Digital Arts & Sciences. Formerly he was President & COO at Cloud Expo, Inc. and Conference Chair of the worldwide Cloud Expo series. He appears regularly at conferences and trade shows, speaking to technology audiences across six continents. You can follow him on twitter: @jg21.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Is the ongoing quest for agility in the data center forcing you to evaluate how to be a part of infrastructure automation efforts? As organizations evolve toward bimodal IT operations, they are embracing new service delivery models and leveraging virtualization to increase infrastructure agility. Therefore, the network must evolve in parallel to become equally agile. Read this essential piece of Gartner research for recommendations on achieving greater agility.
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.