Click here to close now.


Agile Computing Authors: Yeshim Deniz, Jayaram Krishnaswamy, SmartBear Blog, Victoria Livschitz, Liz McMillan

Related Topics: @CloudExpo, Open Source Cloud, Agile Computing, @BigDataExpo

@CloudExpo: Article

Eucalyptus Professional Services Is Going "All the Way Open"

Euca to introduce radical changes in the realm of Education, Consulting, and Certification

This year, Eucalyptus Professional Services is going open. All the way open," blogged Jason Eden, Senior Director of Professional Services at Eucalyptus Systems, this week as the open source cloud company ushered in changes in the realm of Education, Consulting, and Certification.

"2013 will be the year of the Eucalyptus PS [Professional Services] Experiment, where we challenge conventional wisdom about the value and place of professional services in a software company like Eucalyptus," Eden continued.

Eucalyptus CEO Marten Mickos spoke at 9th Cloud Expo | Cloud Expo Silicon Valley

Basically, then, Eucalyptus is extending its open model into professional services. But what of the details?

Happily Eden then went on to itemize what the new approach means, from a practical standpoint:

"Education Services

  • All courseware, including Cloud Foundations and the Design, Build, and Manage course, will be released under the same Creative Commons license as our online documentation, and will be available via the same repository in GitHub. This will include an unrestricted PDF copy of the course materials, as well as source file access to all supporting PowerPoint and book source files. The books are sourced using DITA/XML, so we will also generate them in additional formats (.rtf, maybe even .docx) so that interested community members can make edits and improvements and submit them back to the respective projects more easily. Look for future posts on how to get involved in this exciting open source education project.
  • Any entity that wishes to use any of these materials to deliver courses in whole or in part using Eucalyptus software is welcome to do so. We will no longer run a formal authorized training partner program. If you would like to advertise that you offer Eucalyptus training using these materials, we will be happy to place a link on our Web site to help you advertise. We will suggest, but have no way to require, that any teacher attain a minimum Eucalyptus certification based on the content that they teach.
  • Individuals who would like to go through the lab exercises in these materials will be given the ability to rent remote cloud-ready hardware or access to a pre-configured cloud at very reasonable rates. Look for another blog post on this topic in the next couple of days.

  • The focus of PS Consulting will move away from intellectual property development and towards broad consulting partner and customer enablement. We will publish all generic materials associated with customer engagements (i.e., those that don't expose sensitive customer information) so that any customer or prospective consultant will be able to follow the same procedures Eucalyptus consultants follow in the field when delivering a Eucalyptus engagement.
  • We will continue to maintain an authorized consulting partner program. The focus of this program will be on those partners who wish to be involved in large, complex cloud deployments that may require long-term arrangements, up to and including full-blown managed services.

  • We are removing the authorized course requirement prior to taking a Eucalyptus certification exam.
  • We are taking the opportunity provided by our recent EUCA3 launch delay to refactor the test items for what is perhaps the craziest thing a certification vendor has ever done--we will be publishing 100% of all possible certification items and making them available to the general public as study tools prior to taking an exam. Crazy, you say? (No, wait, that was me...) Worthless paper certification, you say? We are confident our certification will become one of the most sought-after, highly-valued credentials in cloud computing, and that this move will actually *enhance* the value of the certification. Look for more information about this in a future blog post.
  • The EUCA3 test will still be delivered remotely, over the Internet, and be open book with a copy of the appropriate Design, Build, and Manage course materials available during the exam. The only restriction will be that you will not be able to print up a copy of the actual exam questions and use them during the exam."


Eden concluded his blog as candidly as he began it. "There are some obvious apparent risks in these moves," he concedes. "How will we deal with the commoditization and potential cannibalization of our own PS business? How will we help mitigate customers having bad training or consulting experiences due to unqualified instructors or consultants? How will our certification be worth anything if all the questions are published ahead of time?"

He concludes:

"We have a detailed plan on each of these fronts, but we would love to hear your thoughts, concerns, and cheering as well. We're going open, and in a big way. That means there are no off-limits questions, so ask away!"

More Stories By Jeremy Geelan

Jeremy Geelan is Chairman & CEO of the 21st Century Internet Group, Inc. and an Executive Academy Member of the International Academy of Digital Arts & Sciences. Formerly he was President & COO at Cloud Expo, Inc. and Conference Chair of the worldwide Cloud Expo series. He appears regularly at conferences and trade shows, speaking to technology audiences across six continents. You can follow him on twitter: @jg21.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.

@ThingsExpo Stories
There will be 20 billion IoT devices connected to the Internet soon. What if we could control these devices with our voice, mind, or gestures? What if we could teach these devices how to talk to each other? What if these devices could learn how to interact with us (and each other) to make our lives better? What if Jarvis was real? How can I gain these super powers? In his session at 17th Cloud Expo, Chris Matthieu, co-founder and CTO of Octoblu, will show you!
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool for visual control over the cloud and the best price/performance value available. ProfitBricks was named one of the coolest Clo...
As a company adopts a DevOps approach to software development, what are key things that both the Dev and Ops side of the business must keep in mind to ensure effective continuous delivery? In his session at DevOps Summit, Mark Hydar, Head of DevOps, Ericsson TV Platforms, will share best practices and provide helpful tips for Ops teams to adopt an open line of communication with the development side of the house to ensure success between the two sides.
The IoT market is on track to hit $7.1 trillion in 2020. The reality is that only a handful of companies are ready for this massive demand. There are a lot of barriers, paint points, traps, and hidden roadblocks. How can we deal with these issues and challenges? The paradigm has changed. Old-style ad-hoc trial-and-error ways will certainly lead you to the dead end. What is mandatory is an overarching and adaptive approach to effectively handle the rapid changes and exponential growth.
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
The IoT is upon us, but today’s databases, built on 30-year-old math, require multiple platforms to create a single solution. Data demands of the IoT require Big Data systems that can handle ingest, transactions and analytics concurrently adapting to varied situations as they occur, with speed at scale. In his session at @ThingsExpo, Chad Jones, chief strategy officer at Deep Information Sciences, will look differently at IoT data so enterprises can fully leverage their IoT potential. He’ll share tips on how to speed up business initiatives, harness Big Data and remain one step ahead by apply...
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
Today’s connected world is moving from devices towards things, what this means is that by using increasingly low cost sensors embedded in devices we can create many new use cases. These span across use cases in cities, vehicles, home, offices, factories, retail environments, worksites, health, logistics, and health. These use cases rely on ubiquitous connectivity and generate massive amounts of data at scale. These technologies enable new business opportunities, ways to optimize and automate, along with new ways to engage with users.
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new data-driven world, marketplaces reign supreme while interoperability, APIs and applications deliver un...
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data shows "less than 10 percent of IoT developers are making enough to support a reasonably sized team....
SYS-CON Events announced today that Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, will keynote at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi's VP Business Development and Engineering, will explore the IoT cloud-based platform technologies driving this change including privacy controls, data transparency and integration of real time context w...
Developing software for the Internet of Things (IoT) comes with its own set of challenges. Security, privacy, and unified standards are a few key issues. In addition, each IoT product is comprised of at least three separate application components: the software embedded in the device, the backend big-data service, and the mobile application for the end user's controls. Each component is developed by a different team, using different technologies and practices, and deployed to a different stack/target - this makes the integration of these separate pipelines and the coordination of software upd...
Mobile messaging has been a popular communication channel for more than 20 years. Finnish engineer Matti Makkonen invented the idea for SMS (Short Message Service) in 1984, making his vision a reality on December 3, 1992 by sending the first message ("Happy Christmas") from a PC to a cell phone. Since then, the technology has evolved immensely, from both a technology standpoint, and in our everyday uses for it. Originally used for person-to-person (P2P) communication, i.e., Sally sends a text message to Betty – mobile messaging now offers tremendous value to businesses for customer and empl...
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC converts the entire network into a ubiquitous communications cloud thereby connecting anytime, anywhere through any point. In his session at WebRTC Summit,, Mark Castleman, EIR at Bell Labs and Head of Future X Labs, will discuss how the transformational nature of communications is achieved through the democratizing force of WebRTC. WebRTC is doing for voice what HTML did for web content.
Nowadays, a large number of sensors and devices are connected to the network. Leading-edge IoT technologies integrate various types of sensor data to create a new value for several business decision scenarios. The transparent cloud is a model of a new IoT emergence service platform. Many service providers store and access various types of sensor data in order to create and find out new business values by integrating such data.
The broad selection of hardware, the rapid evolution of operating systems and the time-to-market for mobile apps has been so rapid that new challenges for developers and engineers arise every day. Security, testing, hosting, and other metrics have to be considered through the process. In his session at Big Data Expo, Walter Maguire, Chief Field Technologist, HP Big Data Group, at Hewlett-Packard, will discuss the challenges faced by developers and a composite Big Data applications builder, focusing on how to help solve the problems that developers are continuously battling.
There are so many tools and techniques for data analytics that even for a data scientist the choices, possible systems, and even the types of data can be daunting. In his session at @ThingsExpo, Chris Harrold, Global CTO for Big Data Solutions for EMC Corporation, will show how to perform a simple, but meaningful analysis of social sentiment data using freely available tools that take only minutes to download and install. Participants will get the download information, scripts, and complete end-to-end walkthrough of the analysis from start to finish. Participants will also be given the pract...
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, will introduce the technologies required for implementing these ideas and some early experiments performed in the Kurento open source software community in areas ...