Welcome!

Agile Computing Authors: Elizabeth White, Jnan Dash, AppDynamics Blog, Liz McMillan, John Basso

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, Agile Computing, @BigDataExpo, SDN Journal

@CloudExpo: Article

Optimizing Your Private Cloud for the Collaboration Era

A private cloud is a great choice to host collaboration solutions - if you plan upfront

Collaboration in the cloud is a genius idea. Massively scalable and low-cost infrastructure is just what businesses need to bring seamless communication back to a mobile, global workforce. But the way that cloud has taken hold in most enterprises, via software-as-a-service (SaaS), may be too fast and loose for some of today's enterprise data, which is highly regulated and thus must be highly secured.

Private clouds are growing in popularity as a result. A private cloud provides scalability while slashing IT costs and complexity, all without compromising security. For many organizations, it offers the best blend of public and private network.

As organizations plan their private cloud deployment, they should be aware of the typical issues that they may face. According to a June 2012 Forrester survey of US IT decision-makers that had deployed private clouds at their enterprise, 62 percent encountered problems with security and compliance, while 52 percent faced trouble integrating the cloud with existing tools and apps. Meeting service level agreements with customers and end users was a problem for nearly four out of 10 users, while nearly a third of IT buyers faced problems with software licensing or creating self-service access for users. The likelihood of these issues arising increases if your organization is running high-bandwidth applications such as video collaboration.

As with most IT-related challenges, the key to making your deployment as smooth as possible is to arm yourself in advance. Once you know the likely causes of troubles, you can forge a strategy to mitigate or avoid them. What follows are best practices to combat each of these potential complications.

Issue: Increased security and compliance risk.
Strategy: Holistic evaluation of your security policies.

Over time, security policies tend to stack up. It's a lot easier to add new policies on top of old than it is to go back and eliminate ones that are no longer needed. To combat this, many organizations have made it a best practice to re-evaluate all policies every year. The purpose is to identify and cull older policies that could be an impediment to agility and growth. When adding a private cloud, a security review is more important than ever. Get rid of policies that do not add value to the business and conflict with cloud use. If new policies need to be added, make sure they are fully automated and non-intrusive so as not to impede employee collaboration and workflows - regardless of cloud use.

Issue: Integration challenges.
Strategy: Prepare and train IT staff for intervention.

Few technologies stand alone in today's data center. Collaboration tools, in particular, can involve a matrix of protocols and codecs that can make interoperability challenging. Moreover, most organizations will be using a mix of outsourced software services in combination with internally hosted services, and these will need to connect and interact with one another. As cloud technology matures, standards will emerge to make this task easier. But for the time being, you may need to manually intervene. The sooner you prepare and train your IT staff for this hurdle, the more efficient you will be in responding to demands.

Issue: Unpredictable performance.
Strategy: Protect mission-critical workloads.

The point of cloud is to push up utilization rates to achieve greater efficiency. But adding heavy, unpredictable network traffic such as video can put SLAs (service-level agreements) and mission-critical workloads in danger. Protect mission-critical workloads from performance degradation by isolating new rollouts. This way you can test the performance of applications that are new to your cloud without jeopardizing mission-critical workloads. You can add more applications to this environment over time, once you have a performance baseline.

Issue: Licensing that isn't designed for the cloud.
Strategy: Delay deployment or isolate to one physical server.

Not every application is built for the cloud; applications that require dedicated hardware are usually licensed by the number of physical servers used. Many software vendors have been slow to modify their licensing to make it affordable to run in the cloud, where multiple physical servers share the workload of many virtual machines. Moving these applications to the cloud can turn out to be costly. To avoid a costly licensing hike, identify cloud-unfriendly licenses early on in your planning. Talk to vendors to see if they will renegotiate your license terms. If not, you'll have two options. First, it may make sense to defer cloud deployment for these applications, concentrating instead on software that works well atop an abstracted middleware layer or that observes dynamic resource consumption patterns. Alternatively, you can attempt to isolate the workload, dedicating the specific VMs (virtual machines) on one physical server to the application.

Clearing the Haze
Greater collaboration is a huge gift to your workers. Greater security and control over your applications are key for IT. A private cloud aligns these objectives together, making it possible for you to scale back SaaS use and still deliver the services your employees need to innovate and succeed. While provisioning a private cloud is not always simple, the challenges are predictable. With the proper attention and planning you can flag your trouble areas early, and get down to the business of delivering efficient, affordable collaboration and other software services to your eager workforce.

More Stories By Paiman Nodoushani

Paiman Nodoushani is Senior Director for Cloud Strategy and Products at Avaya, a global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, will discuss how research has demonstrated the value of Machine Learning in delivering next generation analytics to im...
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
IoT device adoption is growing at staggering rates, and with it comes opportunity for developers to meet consumer demand for an ever more connected world. Wireless communication is the key part of the encompassing components of any IoT device. Wireless connectivity enhances the device utility at the expense of ease of use and deployment challenges. Since connectivity is fundamental for IoT device development, engineers must understand how to overcome the hurdles inherent in incorporating multipl...
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified – now it's a component-based well-performing framework. This immersive one-day workshop at 18th Cloud Expo, led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay, will provide you with everything you wanted to know about Angular 2.
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry's single source for the cloud. Fusion's advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including cloud...