Click here to close now.

Welcome!

Web 2.0 Authors: Carmen Gonzalez, Alena Prokharchyk, Jacob Olcott, Pat Romanski, Kevin Benedict

Related Topics: Java, Microservices Journal, PowerBuilder, .NET, Search, Web 2.0, Cloud Expo

Java: Article

Protecting Your Company’s Future

Using the shared services approach to monitor application performance

Ultimately, CIOs decide how best to manage their IT infrastructures to guarantee a quality of service to end users while staying within the allocated budget. Using a shared services approach for APM fits best in line with these goals. This approach can provide quality of service to all of the application owners and drastically reduce the cost.

As a general rule, corporations have multiple groups of application owners. The common practice is for each application owner to decide the APM solution required for their particular need at the time. To research the solution, one or more software vendors are contacted and when the application owner is satisfied that they have found their solution, a purchase is made. When you have numerous application owners, each individually purchasing the solution for their needs, this can be very cost prohibitive.

For example, Group A purchases Solution X, Group B purchases Solution X and Group C purchases Solution Y. All of these solutions perform the same functions, but they are purchased from two different software vendors. In just these three groups, they have purchased three sets of licenses to solve the same problem. This can result in hundreds or thousands of licenses being purchased that, depending on the size of the company, can add up to millions of dollars. For instance, if one solution license is $250,000, it's not necessarily a big expense. However, if that amount is multiplied by one hundred purchases, it adds up to $25 million.

When the purchases are not coordinated, the number of licenses purchased will exceed the number actually required. For example, if Group A needed 150 licenses, but could only purchase licenses in groups of 100, they would have to buy 200, resulting in the purchase of 50 extra licenses. The more groups that follow this pattern will result in unnecessary costs for unwanted licenses.

Looking beyond the cost of the solution, you have to consider the cost of operating, training and maintenance of the multiple solutions. Since each solution will require the application teams to be trained, procedures for usage to be created and the solution managed, the total cost will significantly increase. Once deployed to production, to have your applications run together successfully, it is important to have continuity across all solutions. When separate solutions are used, problem diagnosis, monitoring and management are different for each application, even though those applications may be interacting with each other. The lack of continuity in solutions could impact development, testing and, ultimately, the release of the application.

Through political divisions in a corporation, there are always going to be application owners that feel that the purchased solution is not the ideal product to meet their needs. Most of their theory usually lies in the push from the software vendor. In the long run, allowing individual application owners to purchase whatever solution they think they need will result in a waste of time and money. When purchasing from a "favorite" or "preferred" vendor, your application owners are going to buy the solution recommended by the vendor.

Up to this point, I have identified problems caused when not using a shared services approach. Now, I will explain why I think that adopting a cost-effective shared services approach will financially benefit your company.

In this approach, the shared services group within the infrastructure organization is responsible for the research, management, monitoring and purchase of the solution. By allowing one group to handle all solutions, you are able to purchase licenses in bulk rather than individually, thereby reducing costs. Furthermore, this would reduce the number of wasted licenses. Using a shared services approach, a company could purchase a quantity of the solution licenses to cover all the groups, in bulk, and at a substantially reduced rate per license. This would decrease the number of licenses needed for a solution, therefore reducing the total expense.

By using the shared services approach, your corporation's cost for solutions could be reduced by 10. Using the same example illustrated above, your solution licenses would be cut from $25,000,000 to $2.5 million. Another advantage in this scenario is all groups would be working with the same version of the solution. This would reduce the number of software vendors and associated administrative costs.

When the requirement for an APM solution is first identified, a possible approach would be for the first application group to take ownership of the process while coordinating with the shared services group, who will take ownership of the solution once the purchase is completed. This allows the application group to have input on the solution chosen while still maintaining the shared services approach.

By adopting a shared services approach to handle all solutions, you will be able to implement the best product for your needs - one that delivers the right services to the application owners, ensures that the specific processes of the business units are up and running, and provides high availability and reliability while significantly reducing overall costs.

Reduction of the expense on extraneous solutions would allow for better financial security, less time spent researching and purchasing a solution by individual application groups and the ability to hire additional personnel to create high-quality, user-friendly products.

The benefits of adopting the shared services approach to handle all solution transactions will progress throughout the corporation all the way up to happy shareholders.

More Stories By David Mavashev

David Mavashev, CEO of Nastel, is a leading expert on IT infrastructure, middleware and messaging technologies with over 25 years experience architecting systems and solutions. His areas of expertise encompass implementing middleware-centric architectures and the underlying infrastructure monitoring that is fundamental for its optimal performance, as well as tools and technologies for monitoring and managing integrated application processes and performance across the enterprise, and helping companies achieve business agility through effectively aligning IT with business processes in the real-time enterprise.

A successful entrepreneur, David founded Nastel in 1994 and also served as the company's CTO for many years. Prior to that, he was the technical manager of the messaging group at NYNEX, where he architected and managed the implementation of the first commercial transactional messaging product, which now forms the basis for IBM WebSphere MQ (formerly MQ-Series). A pioneer in the early evolution of messaging technologies, David logged many years as an IT consultant working with some of the world's foremost banks and financial institutions.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
So I guess we’ve officially entered a new era of lean and mean. I say this with the announcement of Ubuntu Snappy Core, “designed for lightweight cloud container hosts running Docker and for smart devices,” according to Canonical. “Snappy Ubuntu Core is the smallest Ubuntu available, designed for security and efficiency in devices or on the cloud.” This first version of Snappy Ubuntu Core features secure app containment and Docker 1.6 (1.5 in main release), is available on public clouds, and for ARM and x86 devices on several IoT boards. It’s a Trend! This announcement comes just as...
SYS-CON Events announced today the IoT Bootcamp – Jumpstart Your IoT Strategy, being held June 9–10, 2015, in conjunction with 16th Cloud Expo and Internet of @ThingsExpo at the Javits Center in New York City. This is your chance to jumpstart your IoT strategy. Combined with real-world scenarios and use cases, the IoT Bootcamp is not just based on presentations but includes hands-on demos and walkthroughs. We will introduce you to a variety of Do-It-Yourself IoT platforms including Arduino, Raspberry Pi, BeagleBone, Spark and Intel Edison. You will also get an overview of cloud technologies s...
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable older adults to live independent lives while staying connected to loved ones. M2M will continue to gr...
While not quite mainstream yet, WebRTC is starting to gain ground with Carriers, Enterprises and Independent Software Vendors (ISV’s) alike. WebRTC makes it easy for developers to add audio and video communications into their applications by using Web browsers as their platform. But like any market, every customer engagement has unique requirements, as well as constraints. And of course, one size does not fit all. In her session at WebRTC Summit, Dr. Natasha Tamaskar, Vice President, Head of Cloud and Mobile Strategy at GENBAND, will explore what is needed to take a real time communications ...
The best mobile applications are augmented by dedicated servers, the Internet and Cloud services. Mobile developers should focus on one thing: writing the next socially disruptive viral app. Thanks to the cloud, they can focus on the overall solution, not the underlying plumbing. From iOS to Android and Windows, developers can leverage cloud services to create a common cross-platform backend to persist user settings, app data, broadcast notifications, run jobs, etc. This session provides a high level technical overview of many cloud services available to mobile app developers, includi...
SYS-CON Events announced today that Vicom Computer Services, Inc., a provider of technology and service solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. They are located at booth #427. Vicom Computer Services, Inc. is a progressive leader in the technology industry for over 30 years. Headquartered in the NY Metropolitan area. Vicom provides products and services based on today’s requirements around Unified Networks, Cloud Computing strategies, Virtualization around Software defined Data Ce...
Dave will share his insights on how Internet of Things for Enterprises are transforming and making more productive and efficient operations and maintenance (O&M) procedures in the cleantech industry and beyond. Speaker Bio: Dave Landa is chief operating officer of Cybozu Corp (kintone US). Based in the San Francisco Bay Area, Dave has been on the forefront of the Cloud revolution driving strategic business development on the executive teams of multiple leading Software as a Services (SaaS) application providers dating back to 2004. Cybozu's kintone.com is a leading global BYOA (Build Your O...
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will meet your customers' needs of tomorrow - today! Ciqada. Let your products take flight. For more inform...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
What exactly is a cognitive application? In her session at 16th Cloud Expo, Ashley Hathaway, Product Manager at IBM Watson, will look at the services being offered by the IBM Watson Developer Cloud and what that means for developers and Big Data. She'll explore how IBM Watson and its partnerships will continue to grow and help define what it means to be a cognitive service, as well as take a look at the offerings on Bluemix. She will also check out how Watson and the Alchemy API team up to offer disruptive APIs to developers.
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquired by Aditi Technologies. He is a Microsoft Regional Director for Hyderabad, India, and one of the f...
SYS-CON Events announced today that GENBAND, a leading developer of real time communications software solutions, has been named “Silver Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. The GENBAND team will be on hand to demonstrate their newest product, Kandy. Kandy is a communications Platform-as-a-Service (PaaS) that enables companies to seamlessly integrate more human communications into their Web and mobile applications - creating more engaging experiences for their customers and boosting collaboration and productiv...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
SYS-CON Events announced today that BroadSoft, the leading global provider of Unified Communications and Collaboration (UCC) services to operators worldwide, has been named “Gold Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company’s core communications platform enables the delivery of a range of enterprise and consumer calling...
SYS-CON Media announced today that @ThingsExpo Blog launched with 7,788 original stories. @ThingsExpo Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @ThingsExpo Blog can be bookmarked. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago.
The world's leading Cloud event, Cloud Expo has launched Microservices Journal on the SYS-CON.com portal, featuring over 19,000 original articles, news stories, features, and blog entries. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. Microservices Journal offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Follow new article posts on Twitter at @MicroservicesE
SYS-CON Events announced today that robomq.io will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. robomq.io is an interoperable and composable platform that connects any device to any application. It helps systems integrators and the solution providers build new and innovative products and service for industries requiring monitoring or intelligence from devices and sensors.
Wearable technology was dominant at this year’s International Consumer Electronics Show (CES) , and MWC was no exception to this trend. New versions of favorites, such as the Samsung Gear (three new products were released: the Gear 2, the Gear 2 Neo and the Gear Fit), shared the limelight with new wearables like Pebble Time Steel (the new premium version of the company’s previously released smartwatch) and the LG Watch Urbane. The most dramatic difference at MWC was an emphasis on presenting wearables as fashion accessories and moving away from the original clunky technology associated with t...
SYS-CON Events announced today that Litmus Automation will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Litmus Automation’s vision is to provide a solution for companies that are in a rush to embrace the disruptive Internet of Things technology and leverage it for real business challenges. Litmus Automation simplifies the complexity of connected devices applications with Loop, a secure and scalable cloud platform.