|By Jason Bloomberg||
|February 6, 2013 09:23 AM EST||
Emerging markets don’t generally follow smooth, predictable paths. Rather, they struggle and jerk unexpectedly, much like an eaglet escaping from its shell. Vendors, analysts, and pundits may seek to define such markets, but typically fall short. After all, vendors don’t establish markets. Customers do.
Today, cloud computing is still in its birth throes. Yes, many organizations are now achieving value in the cloud, but many more still struggle to understand its true value proposition as cloud service providers (CSPs) and vendors mature their offerings in the space. One problem: cloud computing is not a single market. It is in fact many interrelated markets, as its core service models, infrastructure-, platform-, and software as a service (SaaS), fragment as though they were so many pieces of eggshell.
To bring order to this chaos, a new sub-market of the broader cloud-computing market has emerged: the cloud service broker (CSB). Envision some kind of cloud middleman, helping to cut through the plethora of cloud options and services by offering…well, just what a CSB offers isn’t quite clear. And that’s the problem with the whole notion of a CSB. The market has yet to fully define it.
Not that there aren’t plenty of perspectives on just what a CSB should actually do, mind you. If anything, there are too many opinions, prompting arguments among bloggers and confusion among customers.
Gartner claims CSBs should offer aggregation, integration, and customization, while Forrester delineates simple cloud brokers, full infrastructure brokers, and SaaS brokers – at least initially. And then there’s the National Institute for Standards and Technology (NIST), who calls for CSBs to provide aggregation, intermediation, and arbitrage, specifically for brokers that would serve the US federal government.
But poke around the blogosphere, and many other CSB features come to light. Management is a huge requirement -- or two requirements, actually, as some organizations have needs that focus on business management, while others focus more on the technical aspects of management.
And what about assessments? Shouldn’t your broker assess CSPs who wish to join the CSB, providing some kind of thumbs-up before providers can participate? Then there are the questions about the nature and configuration of the CSB itself. Is it internal to the organization, or a third party much like a real-estate broker might be? And finally, is the broker essentially a software solution, or is it an organization or team in its own right, where software plays a support role to what are essentially a set of brokering business processes?
There’s only one way to cut through this confusion: talk to an organization who not only figured out what they wanted from a CSB, but also built one themselves. The organization in question: the National Nuclear Security Administration (NNSA), an agency of the United States Department of Energy (DOE).
Management and security
According to its Web site, NNSA is responsible for the management and security of the nation’s nuclear weapons, nuclear nonproliferation, naval reactor programs, and related activities. Under the auspices of Deputy Chief Technology Officer Anil Karmel, NNSA and the Los Alamos National Lab (LANL) implemented a CSB they call YOURcloud, in collaboration with partners in the contractor community.
According to Karmel, YOURcloud both leverages and supports the DOE’s Information on Demand (IoD) strategy. It provides a self-service portal for infrastructure-as-a-service (IaaS) offerings across multiple CSPs, including on-premise, community, and public cloud services like Amazon’s Elastic Compute Cloud (EC2). YOURcloud balances a diversity of choices among IaaS providers for various DOE programs while allowing those programs to maintain full autonomy of their cloud workloads.
YOURcloud users include DOE users, laboratory and plant users, other government agency users, support contractors, and members of the public. DOE business use cases for the CSB include rapid deployment of servers to scientists, security controls based on data sensitivity, calculating energy savings, disaster recovery, and capital expenditure reduction. And of course, security is a paramount concern.
Karmel describes YOURcloud as a “Cloud of Clouds.” In other words, it’s a secure hybrid CSB that incorporates both on-premise and public cloud offerings. This approach gives them a unified management control plane for IaaS and IoD, and in fact, this technical management capability is central to the role of the CSB at NNSA.
The central problem that led NNSA to build YOURcloud was their desire to deploy cloud services rapidly. Before the debut of the broker, cloud deployments had taken 70 days or more, according to Karmel.
NNSA also required a comprehensive security plan that was more sophisticated than the security capabilities other CSBs, both in production as well as on the drawing board, might offer. To this end, YOURcloud delivers software-defined security covering network, storage, and compute resources. It provides adaptive security that covers both NNSA’s virtual desktop infrastructure (VDI) as well as service enclaves.
In fact, the notion of service enclaves is central to how YOURcloud deals with security. It’s possible to partition enclaves so that an organization can use one cloud, while protecting sensitive data from users who lack the credentials to access the information in that cloud.
In essence, enclaves provide a container for both workloads and configurations. After a program creates an enclave, it establishes role-based access control (RBAC) by assigning permissions to the organization’s technical staff. In the future, YOURcloud will also provide a shared services enclave that will provide the foundation for enterprise “app store” functionality for the DOE broadly and NNSA in particular.
Organization-centric user registration is also a critical function of the CSB. NNSA requires that YOURcloud identify each participating organizations’ top-level contacts in part to prevent unnecessary organization overlap. Users include technical contacts who select providers, create enclaves, grant permissions, and manage configurations. In particular, security contacts provide organizational firewall control, while billing contacts handle billing statement controls.
Cost reduction is one of the most trumpeted benefits of cloud computing, but the government procurement context complicates the ability of departments to leverage the cloud’s utility model. It’s essential, therefore, for YOURcloud to define the cost structure for IaaS, including the duration of the infrastructure services as well as the mechanism for payment.
Simple pay-as-you-go pricing, however, won’t work for the DOE. The risk with such pricing, of course, is the possibility of an unexpectedly large bill. Such unpredictability is inconsistent with normal government procurement processes. Instead, agencies require full allocation, meaning a fixed price for a maximum level of consumption of cloud services. YOURcloud facilitates this full allocation pricing model, and also enables programs to turn off cloud services and hold them for future use. In effect, delivery of the CSB enables the DOE to save money while simultaneously providing an agnostic platform for innovation.
Since NNSA is a government agency, it’s no surprise that YOURcloud follows NIST’s definition of a CSB more closely than Gartner’s or Forrester’s. In fact, YOURcloud exhibits all three of NIST’s CSB capabilities: aggregation, intermediation, and arbitrage. Not only does YOURcloud aggregate pre-approved CSPs, it provides both business intermediation as well technical intermediation.
The current version of YOURcloud also has limited arbitrage capabilities in the form of a dynamic cost calculator, as well as chargeback and showback functionality (showback refers to providing management with an analysis of the IT costs due to each department, without actually charging those costs back to the departments).
Perhaps the most important asset YOURcloud brings to the table for DOE is how well it supports program autonomy. YOURcloud allows programs within the DOE to maintain full control over their workloads within the context of a common security baseline. Karmel’s cloud-of-clouds approach enables YOURcloud to broker any organization, through any device, to any service. This respect for program autonomy addresses the “not invented here” problem: program managers can leverage the capabilities of YOURcloud without feeling like the broker is pushing them to select services or follow policies that are not in line with their requirements.
It’s not clear how well YOURcloud will define the characteristics of CSBs across the entire cloud-computing market, but NNSA’s efforts have not gone without notice within the federal government. CSBs are a hot topic across both civilian and military agencies, with the General Services Administration (GSA) and the Defense Information Systems Agency (DISA) both fleshing out their respective CSB strategies.
That being said, there is no better way to prove a model than by implementing a working, successful example. By implementing a CSB that supports secure, hybrid Cloud environments, NNSA and the DOE have set the bar for the next generation of Cloud Service Brokers.
You may also be interested in:
- AT&T cloud services built on VMware vCloud Datacenter meet evolving business demands for advanced IaaS
- Where cloud computing takes us: Hybrid services delivery of essential information across all types of applications
- Convercent's cloud app aims to help employees implement, measure, and rate corporate values and culture
- Thomas Duryea's journey to the cloud: Part one
- Market confidence in cloud soars, especially among service providers, says North Bridge survey
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
Oct. 27, 2016 12:00 AM EDT Reads: 11,125
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, will be adding the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor...
Oct. 27, 2016 12:00 AM EDT Reads: 1,102
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
Oct. 26, 2016 11:30 PM EDT Reads: 9,746
Most people haven’t heard the word, “gamification,” even though they probably, and perhaps unwittingly, participate in it every day. Gamification is “the process of adding games or game-like elements to something (as a task) so as to encourage participation.” Further, gamification is about bringing game mechanics – rules, constructs, processes, and methods – into the real world in an effort to engage people. In his session at @ThingsExpo, Robert Endo, owner and engagement manager of Intrepid D...
Oct. 26, 2016 11:00 PM EDT Reads: 9,905
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Oct. 26, 2016 11:00 PM EDT Reads: 3,917
Established in 1998, Calsoft is a leading software product engineering Services Company specializing in Storage, Networking, Virtualization and Cloud business verticals. Calsoft provides End-to-End Product Development, Quality Assurance Sustenance, Solution Engineering and Professional Services expertise to assist customers in achieving their product development and business goals. The company's deep domain knowledge of Storage, Virtualization, Networking and Cloud verticals helps in delivering ...
Oct. 26, 2016 09:45 PM EDT Reads: 1,132
SYS-CON Events announced today that CDS Global Cloud, an Infrastructure as a Service provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. CDS Global Cloud is an IaaS (Infrastructure as a Service) provider specializing in solutions for e-commerce, internet gaming, online education and other internet applications. With a growing number of data centers and network points around the world, ...
Oct. 26, 2016 09:45 PM EDT Reads: 3,663
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, will discuss how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team a...
Oct. 26, 2016 09:30 PM EDT Reads: 671
SYS-CON Events announced today that Transparent Cloud Computing (T-Cloud) Consortium will exhibit at the 19th International Cloud Expo®, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The Transparent Cloud Computing Consortium (T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data proces...
Oct. 26, 2016 08:15 PM EDT Reads: 1,475
In the next five to ten years, millions, if not billions of things will become smarter. This smartness goes beyond connected things in our homes like the fridge, thermostat and fancy lighting, and into heavily regulated industries including aerospace, pharmaceutical/medical devices and energy. “Smartness” will embed itself within individual products that are part of our daily lives. We will engage with smart products - learning from them, informing them, and communicating with them. Smart produc...
Oct. 26, 2016 08:00 PM EDT Reads: 1,575
SYS-CON Events announced today that Enzu will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their online busine...
Oct. 26, 2016 08:00 PM EDT Reads: 1,431
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
Oct. 26, 2016 07:00 PM EDT Reads: 2,358
SYS-CON Events announced today that Coalfire will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Coalfire is the trusted leader in cybersecurity risk management and compliance services. Coalfire integrates advisory and technical assessments and recommendations to the corporate directors, executives, boards, and IT organizations for global brands and organizations in the technology, cloud, health...
Oct. 26, 2016 06:30 PM EDT Reads: 1,671
November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Penta Security is a leading vendor for data security solutions, including its encryption solution, D’Amo. By using FPE technology, D’Amo allows for the implementation of encryption technology to sensitive data fields without modification to schema in the database environment. With businesses having their data become increasingly more complicated in their mission-critical applications (such as ERP, CRM, HRM), continued ...
Oct. 26, 2016 06:15 PM EDT Reads: 1,156
SYS-CON Events announced today that Cloudbric, a leading website security provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Cloudbric is an elite full service website protection solution specifically designed for IT novices, entrepreneurs, and small and medium businesses. First launched in 2015, Cloudbric is based on the enterprise level Web Application Firewall by Penta Security Sys...
Oct. 26, 2016 05:15 PM EDT Reads: 1,295
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
Oct. 26, 2016 05:00 PM EDT Reads: 4,213
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Oct. 26, 2016 05:00 PM EDT Reads: 9,081
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Oct. 26, 2016 04:00 PM EDT Reads: 3,841
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Oct. 26, 2016 04:00 PM EDT Reads: 2,134
SYS-CON Events announced today that SoftNet Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. SoftNet Solutions specializes in Enterprise Solutions for Hadoop and Big Data. It offers customers the most open, robust, and value-conscious portfolio of solutions, services, and tools for the shortest route to success with Big Data. The unique differentiator is the ability to architect and ...
Oct. 26, 2016 03:30 PM EDT Reads: 1,095