Welcome!

Agile Computing Authors: Pavan Kumar, Darren Anstee, Elizabeth White, Liz McMillan, Pat Romanski

News Feed Item

WSO2 Expands Leadership Team to Strengthen Worldwide Customer Support

Building on its commitment to create a superior experience for customers, WSO2 today announced the addition of two vice presidents to its leadership team. Jackie Wheeler, WSO2 president of technical content, brings more than two decades of expertise in technical documentation, online help, and training for enterprise software companies, such as MuleSoft, Ariba and Autodesk. Gunasiri Perera, WSO2 vice president of delivery, brings more than 15 years of global IT delivery and support experience, with deep insight into international corporate responsibilities. Collectively, they will focus on enhancing the technical support, documentation, training and delivery services around WSO2’s award-winning cloud and enterprise middleware platforms.

“From the beginning, we have focused on delivering a comprehensive, modular middleware platform that enables enterprises to fast-track their innovation and capitalize on new market opportunities as they emerge,” said Dr. Sanjiva Weerawarana, WSO2 founder and CEO. “We are thrilled to have Gunasiri and Jackie join us in further enabling IT organizations to streamline their efforts. Their deep expertise in technical content, service and support will be invaluable in contributing to the IT success of our customers worldwide.”

Capturing and Sharing Knowledge

As vice president of technical content, Jackie Wheeler brings to WSO2 deep experience in documenting software products and building documentation sets and teams from scratch. She also specializes in enterprise software, open source, API documentation, system administrator documentation, end-user documentation, online help, and training.

Prior to WSO2, Jackie held positions as director of technical publications at NICE Systems and at MuleSoft, Inc. where she was a founding member of the technical publications group. At MuleSoft, she contributed to its developer blog, screencasts and podcasts, and marketing and sales efforts in addition to writing the company’s documentation. Previously Jackie also served as director of knowledge management at NorthStar, Inc. where she founded the documentation and training group. She also has served as a senior technical writer at Ariba, a writing manager and senior technical writer at Autodesk, and a technical writer at Strategic Mapping, Inc. and Pro/Tem Software.

“Too often the cost and complexity of traditional middleware solutions have hindered IT organizations’ ability to act on new opportunities provided by the cloud, mobile computing and social media,” Jackie observed. “WSO2 helps clear these hurdles through its uniquely pre-integrated middleware, which can be deployed on servers and in the cloud. With our expanded focus on technical content, we will help users quickly unlock WSO2’s powerful capabilities and meet their IT goals.”

Expanding Global Service and Support

As vice president of delivery, Gunasiri Perera spearheads the delivery of support and services to global customers as well as to the broader WSO2 user community. He also works closely with the business team to use delivery excellence to support pre-sales and post-sales efforts.

Prior WSO2, Gunasiri served in senior management roles for global offshore development companies in Europe, United Arab Emirates, and Sri Lanka, providing these international clients with large-scale enterprise resource planning (ERP) project implementation, passenger service system (PSS) project implementation and product management, pre-sales, consulting and support. He began his career at IFS as a software engineer contributing to the design and development of its new developer framework in service-oriented architecture, as well as ERP application design and development for mobile and J2EE Web technologies with an Oracle backend. Gunasiri has been a guest lecturer of MBA programs at the Asia Pacific Institute of Information Technology (APIIT), Graduate School of Management in Malaysia. He also has served as a panel chairman of MBA viva interviews and a mentor for computer science and engineering students at the University of Moratuwa, Sri Lanka. He is a chartered engineer in IT by profession and also an ICT committee member of Institute of Engineers Sri Lanka (IESL).

“Increasingly, Global 1000 companies are turning to WSO2’s middleware to innovate new business models, whether it’s monetizing their APIs or extending their business processes to partners and suppliers via the cloud,” Gunasiri noted. “I am excited to join the WSO2 team in providing the world-class services and support to ensure these customers’ success as they blaze new trails in IT.”

About WSO2

WSO2 is the lean enterprise middleware company. It delivers the only complete open source enterprise SOA middleware stack purpose-built as an integrated platform to support today’s heterogeneous enterprise environments—internally and in the cloud. WSO2’s service and support team is led by technical experts who have proven success in deploying enterprise SOAs and contribute to the technology standards that enable them. For more information, visit http://wso2.com, or check out the WSO2 community on the WSO2 Blog, Twitter, LinkedIn, Facebook, and FriendFeed.

Trademarks and registered trademarks are the properties of their respective owners.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lea...
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
One of biggest questions about Big Data is “How do we harness all that information for business use quickly and effectively?” Geographic Information Systems (GIS) or spatial technology is about more than making maps, but adding critical context and meaning to data of all types, coming from all different channels – even sensors. In his session at @ThingsExpo, William (Bill) Meehan, director of utility solutions for Esri, will take a closer look at the current state of spatial technology and ar...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
Businesses are struggling to manage the information flow and interactions between all of these new devices and things jumping on their network, and the apps and IT systems they control. The data businesses gather is only helpful if they can do something with it. In his session at @ThingsExpo, Chris Witeck, Principal Technology Strategist at Citrix, will discuss how different the impact of IoT will be for large businesses, expanding how IoT will allow large organizations to make their legacy ap...
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the protocols that communicate data and the emerging data analy...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder...
Digital innovation is the next big wave of business transformation based on digital technologies of which IoT and Big Data are key components, For example: Business boundary innovation is a challenge to excavate third-party business value using IoT and BigData, like Nest Business structure innovation may propose re-building business structure from scratch, as Uber does in the taxicab industry The social model innovation is also a big challenge to the new social architecture with the design fr...
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...