|By PR Newswire||
|January 16, 2013 12:01 PM EST||
NEW YORK, Jan. 16, 2013 /PRNewswire/ -- "The best CEOs I work with are always learning," says Stephen Miles, founder and chief executive of The Miles Group. "The certainties of today – whether it's relying on a particular business model or banking on a 'category killer' or operating under a particular regulatory framework – can be up-ended and disrupted tomorrow. Corporate chiefs who internalize this reality are best equipped to steer their companies through disruption."
As a coach to CEOs and boards worldwide, Mr. Miles asks executives and directors to regularly examine their own leadership style – to see what is working and what is not. Four questions for leaders to consider this year are:
1. Are you enrolling your employees – or conscripting them? "The command-and-control leadership framework has tremendous strengths, which is why the military has employed it forever. In particular, it can deliver outstanding results in high stress situations. But outside of those situations, leaders need to go beyond this 'conscription' model to 'enroll' their teams and organizations.
"Effective enrollment – through engagement, clarity of strategy, and communication – is a powerful retention tool. Compensation will always matter, but feeling sufficiently enrolled in the mission of an organization leads employees to go the extra mile and do the additional work needed to achieve the mission."
- Connect company strategy with individual tasks: "Having a clear and simple strategy that is unifying and translates into something that employees throughout the organization can buy in to, understand and repeat day-in and day-out will create a multiplying effect on productivity and results."
- Bring in the "power brokers" within the team or organization: "Engaging both the formal and informal influencers early will have a multiplying effect as these people can act as disciples and 'preach' your mission."
- Ensure that you are using all of the communication channels available to you: "Make sure that you are reaching employees at all of the effective touchpoints – including through newer communications and appropriate social media tools. A multi-channel approach is required to reach all generations working inside companies today."
2. Is your role mastery leading to complacency? "When a CEO enters the top role for the first time or joins a new company (or both), the discomfort with being new causes the CEO to ask more questions, double check and triangulate information, and seek out others' opinions. For the vast majority of people, discomfort creates an accelerated learning environment. Over time, the CEO finds his feet and gradually gains greater confidence. This, combined with a natural inclination to become efficient (and the resulting lack of 'diligence and inspection') means that leaders tend to start asking fewer questions, verifying less, and making more assumptions. This is the paradox of 'role mastery.' As one's confidence level goes up, one's discomfort in the role goes down – until that 'oh sh*t!' moment when a negative surprise leads back to being uncomfortable again."
- Assemble the "uncomfortable team": "Building a team around you that is excellent and diverse will increase the likelihood of debate and avoid a rubber-stamp and group-think mentality on issues. Make sure the team has a safe and supportive environment for discussion and debate, and, if you are not getting it, jump in and play devil's advocate."
- Listen for content: "Have the patience to listen for content versus confirmation, and continue to triangulate multiple data sources. This means you are asking questions and engaging on the topic instead of trying to win the interaction and move on."
3. Are you tolerating mediocrity? "The disease of 'generalized mediocrity' is rampant in companies today. Mediocrity is insidious and tends to be tolerated a long time because it is not extreme in any way – it becomes hard to pinpoint exactly what the issue is. Too many executives tolerate unprepared people, poor work products, and anecdotal information, which all lead to wasted time and unnecessary meetings and follow-up. This is just not acceptable.
"Eliminating mediocrity requires high levels of engagement, discipline, follow-through, and openness to tension. It can also call for CEOs to diagnose in themselves when they are compensating or not asking for things because that just becomes easier. Setting very high standards, not just for oneself, but for every single person the CEO engages with, is the important first step (CEOs spend the majority of their time in meetings so they need to be highly productive). If the CEO is leading a meeting, assigning project work, or reviewing a business, the preparation and the quality of the thinking and work that goes into the pre-reads, and then the engagement, needs to be high.
"Leaders must set and communicate the standard – and then be disciplined enough to hold to it, even if it means stopping a presentation because the inputs are not high enough quality or the presenter has not adequately prepared, or canceling a meeting if the preparatory materials came in too late and substandard. In order to ferret out habitually average people, CEOs need to use a set of processes and tools that they are relentless and uncompromising on."
- Set expectations high for preparation: "Make it mandatory that 'pre-reads' for meetings be well thought-out and data-driven (vs. anecdotal) X number of days before a meeting. Jeff Bezos at Amazon is famous for having executives write a well-constructed and thought-out white paper (no more than six pages) that the entire executive team sits and reads together and then discusses and debates. The white paper helps eliminate any 'presentation bias' so form never wins over substance."
- Demand accountability during and after meetings: "Set the expectation that everyone is expected to contribute, and train your executives to build on a point and be additive, versus simply restating points that have already been made. Always ensure minutes are taken, complete with assigned accountabilities for follow-up. Ensure that you assign the 'Directly Responsible Person' for each action item – and then manage your 'DRPs.'"
4. Do you know when to be a "field general" vs. a "Pentagon general"? "2013, just like the year before it, will demand flexibility from CEOs. No matter what the size of your business, different situations call for different styles of leadership, and each has its time and place:
"A 'field general' role teaches someone to lead from the front, often in very operational situations that require ruthless focus and prioritization. This style is about strong decision-making abilities 'in the field' and being willing and able to make decisions with speed and imperfect information. A field general typically utilizes more of a directive approach involving smaller, but very focused teams. There is often a clean 'mission,' and these leaders reach down and touch a lot of the organization.
"Being a 'Pentagon general' is when you are making the strategic decisions that often are less reversible – you have to think through the second- and third- order effects." It is about slowing down and managing to an outcome – even if the route to get there is a zigzag versus drawing the straightest line between point A and point B. It's about understanding your direct and indirect constituencies and what is in it for them. What are the trade-offs you are willing to make – and what are you not willing to give up on? It is also about dealing with higher levels of ambiguity. Are you able to formulate a point of view when there is no right or wrong answer? A Pentagon general utilizes those around him/her as true advisors who can help shape their thought process, and they triangulate this information for the purpose of making more informed decisions and having a generally broader perspective.
"Many CEOs excel at one leadership style, but the trick is to be able to integrate both into one's leadership process."
- Recognize the way you tend to lead: "Reflecting on your own leadership style can explain a great deal about how you are motivating people in different situations, and where there might be room for improvement."
- Push your comfort level with a leadership style that isn't 'yours': "If you tend to lead at a 'field general' level, consider a more strategic, long-term approach for steering the company into the future. If you are more of a 'Pentagon general,' be sure to step into a more operational, 'field general' approach when the situation calls for it, as your hands-on leadership will be required. The key is to understand your own foundational approach and then have cues to identify when you are in a field versus a Pentagon decision so that you can 'go to manual' and use the most effective approach for that situation."
Named by Bloomberg Businessweek as "the rising star of CEO consulting," Stephen A. Miles is the founder and CEO of The Miles Group, which develops talent strategies for organizations, cultivates high-performing individuals and teams, and ensures effective leadership transitions through readiness coaching and succession.
SOURCE The Miles Group
SYS-CON Events announced today that Niagara Networks will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Niagara Networks offers the highest port-density systems, and the most complete Next-Generation Network Visibility systems including Network Packet Brokers, Bypass Switches, and Network TAPs.
Oct. 24, 2016 11:45 AM EDT Reads: 1,302
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
Oct. 24, 2016 11:45 AM EDT Reads: 1,503
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Oct. 24, 2016 10:45 AM EDT Reads: 3,849
Virgil consists of an open-source encryption library, which implements Cryptographic Message Syntax (CMS) and Elliptic Curve Integrated Encryption Scheme (ECIES) (including RSA schema), a Key Management API, and a cloud-based Key Management Service (Virgil Keys). The Virgil Keys Service consists of a public key service and a private key escrow service.
Oct. 24, 2016 10:15 AM EDT Reads: 1,057
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Oct. 24, 2016 09:15 AM EDT Reads: 4,667
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
Oct. 24, 2016 09:00 AM EDT Reads: 2,310
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
Oct. 24, 2016 08:15 AM EDT Reads: 3,145
SYS-CON Events announced today that Embotics, the cloud automation company, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Embotics is the cloud automation company for IT organizations and service providers that need to improve provisioning or enable self-service capabilities. With a relentless focus on delivering a premier user experience and unmatched customer support, Embotics is the fas...
Oct. 24, 2016 08:00 AM EDT Reads: 853
The Internet of Things (IoT), in all its myriad manifestations, has great potential. Much of that potential comes from the evolving data management and analytic (DMA) technologies and processes that allow us to gain insight from all of the IoT data that can be generated and gathered. This potential may never be met as those data sets are tied to specific industry verticals and single markets, with no clear way to use IoT data and sensor analytics to fulfill the hype being given the IoT today.
Oct. 24, 2016 07:30 AM EDT Reads: 2,561
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
Oct. 24, 2016 07:15 AM EDT Reads: 943
@ThingsExpo has been named the Top 5 Most Influential M2M Brand by Onalytica in the ‘Machine to Machine: Top 100 Influencers and Brands.' Onalytica analyzed the online debate on M2M by looking at over 85,000 tweets to provide the most influential individuals and brands that drive the discussion. According to Onalytica the "analysis showed a very engaged community with a lot of interactive tweets. The M2M discussion seems to be more fragmented and driven by some of the major brands present in the...
Oct. 24, 2016 05:45 AM EDT Reads: 11,384
The Quantified Economy represents the total global addressable market (TAM) for IoT that, according to a recent IDC report, will grow to an unprecedented $1.3 trillion by 2019. With this the third wave of the Internet-global proliferation of connected devices, appliances and sensors is poised to take off in 2016. In his session at @ThingsExpo, David McLauchlan, CEO and co-founder of Buddy Platform, discussed how the ability to access and analyze the massive volume of streaming data from millio...
Oct. 24, 2016 05:00 AM EDT Reads: 3,102
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
Oct. 24, 2016 05:00 AM EDT Reads: 2,503
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Oct. 24, 2016 05:00 AM EDT Reads: 5,542
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
Oct. 24, 2016 04:30 AM EDT Reads: 2,508
Successful digital transformation requires new organizational competencies and capabilities. Research tells us that the biggest impediment to successful transformation is human; consequently, the biggest enabler is a properly skilled and empowered workforce. In the digital age, new individual and collective competencies are required. In his session at 19th Cloud Expo, Bob Newhouse, CEO and founder of Agilitiv, will draw together recent research and lessons learned from emerging and established ...
Oct. 24, 2016 04:30 AM EDT Reads: 1,332
One of biggest questions about Big Data is “How do we harness all that information for business use quickly and effectively?” Geographic Information Systems (GIS) or spatial technology is about more than making maps, but adding critical context and meaning to data of all types, coming from all different channels – even sensors. In his session at @ThingsExpo, William (Bill) Meehan, director of utility solutions for Esri, will take a closer look at the current state of spatial technology and ar...
Oct. 24, 2016 04:00 AM EDT Reads: 1,724
SYS-CON Events announced today that Streamlyzer will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Streamlyzer is a powerful analytics for video streaming service that enables video streaming providers to monitor and analyze QoE (Quality-of-Experience) from end-user devices in real time.
Oct. 24, 2016 03:45 AM EDT Reads: 973
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Oct. 24, 2016 03:45 AM EDT Reads: 902
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
Oct. 24, 2016 03:30 AM EDT Reads: 9,678