|By PR Newswire||
|January 16, 2013 06:31 AM EST||
NEW YORK, Jan. 16, 2013 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:
Communication being ubiquitious and IP-based solutions taking increasingly a bigger part in it, this market still remains essential despite decreasing revenues.
This report provides analyses on quantitative changes until 2020, in terms of usages and revenues. It also describes the latest trends, the re-positioning of telcos in an OTT world.
Key Questions• What will be the key trends in communication by 2020? Will the total revenue pie of communication shrink or grow?
• How are telco margins evolving for communication? Simple substitution from fixed to mobile or revenue loss?
• In terms of usages, how will communication services evolve until 2020? What about OTT VoIP & SMS?
• What are the impacts of new technologies such as WebRTC or RCSe?
• Can telcos recover their territory from OTT players? Moreover, how much territory are they really losing, if any?
Contents1. Executive Summary . 7
1.1. The six key trends shaping the market 81.2. Key developments in usage of communication services 91.3. The quantification of the communication market . 10
2. Methodology 12
3. Communication 2020 in figures 14
3.1. Key usage developments by 2020 14
3.1.1. Mobile users still much more dominant than OTT VoIP users 14
3.1.2. Messaging users of both telcos and OTTs expected to grow 15
3.1.3. Number of SMS sent still set to grow, but OTT messages are rapidly catching up16
3.2. The quantification of communication revenue by 2020 . 18
3.2.1. Overall communication services market expected to see very slight decline over
eight years from 2012 to 2020 18
3.2.2. Increase in mobile communication revenues cannot compensate for the decline in
fixed communication revenues . 20
3.2.3. Increase in telco messaging revenues cannot compensate for the decline in telco
voice revenues . 24
3.2.4. OTT communication revenues cannot compensate for decline in telco
communication revenues . 28
4. The six key trends in communication . 32
4.1. The aggregation of communication types 32
4.1.1. Introduction . 32
4.1.2. Facebook . 32
4.1.3. Google 34
4.1.4. WhatsApp 35
4.1.5. Apple . 35
4.1.6. Operators . 36
4.2. Beyond traditional communication for telcos 37
4.2.1. Introduction . 37
4.2.2. Operators providing their own OTT service 37
4.2.3. Partnerships between OTT and operators 39
4.2.4. joyn (RCSe) 40
4.3. Voice and messaging becoming a telco commodity 43
4.3.1. Introduction . 43
4.3.2. Mobile voice and messaging offered in abundance 43
4.3.3. Fixed voice and Internet access also unlimited 44
4.3.4. Bundling it all for an even cheaper experience . 45
4.4. Mobile data and WiFi makes strong case for OTTs 46
4.4.1. Introduction . 46
4.4.2. Unlimited mobile data still rare 46
4.4.3. WiFi over mobile allows unlimited OTT communication including video 47
4.5. The rise of video communication . 48
4.5.1. Introduction . 48
4.5.2. Telco video communications . 48
4.5.3. OTT video communications 48
4.6. Genuinely free OTT offers in exchange of user data . 52
4.6.1. Introduction . 52
4.6.2. Free or low-cost OTT services 52
4.6.3. Advertising and data usage 53
TablesTable 1: Communication providers aggregating communication types . 8
Table 2: Communication providers aggregating communication types 32
FiguresFigure 1: Fixed telephony lines, mobile subscriptions and OTT VoIP users forecast, USA, 2012-
2020 . 9
Figure 2: Number of messages sent forecast by type, EU5, 2012-2020 . 10
Figure 3: Total communication revenue forecast by market segment, EU5 2012-2020 10
Figure 4: Telco revenue forecast by market segment, EU5, 2012-2020 . 11
Figure 5: Fixed telephony lines, mobile subscriptions and OTT VoIP users forecast, USA, 2012-
Figure 6: Fixed telephony lines, mobile subscriptions and OTT VoIP users forecast, EU5, 2012-
Figure 7: Messaging users forecast by type of message, USA, 2012-2020 15
Figure 8: Messaging users forecast by type of message, EU5, 2012-2020 16
Figure 9: Number of messages sent forecast by type, USA, 2012-2020 16
Figure 10: Share of messages sent, USA, 2012 and 2020 17
Figure 11: Number of messages sent forecast by type, EU5, 2012-2020 . 17
Figure 12: Share of messages sent, EU5, 2012 and 2020 18
Figure 13: Total communication revenue forecast by market segment, USA, 2012-2020 19
Figure 14: Total communication revenue share by market segment, USA, 2012 and 2020 19
Figure 15: Total communication revenue forecast by market segment, EU5, 2012-2020 . 20
Figure 16: Total communication revenue share by market segment, EU5, 2012 and 2020 . 20
Figure 17: Telco fixed and mobile communication revenue forecast, USA, 2012-2020 . 21
Figure 18: Total fixed telco revenue forecast (both communication and Internet & data), USA, 2012-
Figure 19: Total mobile telco revenue forecast (both communication and Internet & data), USA,
Figure 20: Total telco revenues forecast (fixed and mobile, communication and noncommunication),
USA, 2012-2020 . 22
Figure 21: Telco fixed and mobile communication revenue forecast, EU5, 2012-2020 . 23
Figure 22: Total fixed telco revenue forecast (both communication and Internet & data), EU5, 2012-
Figure 23: Total mobile telco revenue forecast (both communication and Internet & data), EU5,
Figure 24: Total telco revenues forecast (fixed and mobile, communication and noncommunication),
EU5, 2012-2020 . 24
Figure 25: Telco fixed voice, mobile voice and messaging revenues forecast, USA, 2012-2020 . 25
Figure 26: Share of messaging revenue, USA, 2012 and 2020 . 25
Figure 27: SMS and other messaging services revenues forecast, USA, 2012-2020 . 26
Figure 28: Share of SMS and other messaging services revenues, USA, 2012 and 2020 26
Figure 29: Telco fixed voice, mobile voice and mobile messaging revenue forecast, EU5, 2012-
Figure 30: Share of messaging revenue, EU5, 2012 and 2020 . 27
Figure 31: SMS and other messaging services revenues forecast, EU5, 2012-2020 . 28
Figure 32: Share of SMS and other messaging services revenues, EU5, 2012 and 2020 28
Figure 33: OTT communication revenue forecast by segment, USA, 2012-2020 . 29
Figure 34: Share of OTT communication revenue by segment, USA, 2012 and 2020 29
Figure 35: Comparison of telco and OTT communication revenues, USA, 2012-2020 30
Figure 36: OTT communication revenue forecast by segment, EU5, 2012-2020 . 30
Figure 37: Share of OTT communication revenue by segment, EU5, 2012 and 2020 31
Figure 38: Comparison of telco and OTT communication revenues, EU5, 2012-2020 31
Figure 39: The new look of Facebook messages . 33
Figure 40: Bobsled, by T-Mobile, allows voice calls on Facebook chat . 33
Figure 41: Video-calling option within Facebook 34
Figure 42: FaceTime from Apple 36
Figure 43: Media Centre Cloud service by Deutsche Telekom 36
Figure 44: The TU Me app by Telefonica 37
Figure 45: Key features of the Bobsled app by T-Mobile USA 38
Figure 46: International Favourites, by O2 UK 38
Figure 47: The Skype-on-Three offer which incurs no data charges 39
Figure 48: Skype on KDDI 39
Figure 49: WhatsApp offering from Three Hong Kong 40
Figure 50: The 'joyn' service, led by the GSMA . 41
Figure 51: OEM ecosystem for joyn . 42
Figure 52: Orange France mobile plans offer unlimited calls and SMS in their cheapest plans . 44
Figure 53: BT offers unlimited calls (national) and Internet 44
Figure 54: Quadruple bundle from Orange, further commoditising voice and messaging . 45
Figure 55: Penetration of bundled services in European households . 46
Figure 56: A comparison of Sprint, AT&T and Verizon's smartphone data plan, by Sprint 47
Figure 57: Video call tariffs 48
Figure 58: A FaceTime video communication between an iPhone user and an iPad user 49
Figure 59: A Skype video communication using the Skype application . 49
Figure 60: An example of WebRTC integration for video calls on Google Chrome . 50
Figure 61: A GTalk video chat (using the Flash plug-in) 51
Figure 62: A Windows Live Messenger window with an ad at the bottom 52
Figure 63: Falcon Pro for Twitter sold inn the Google Play app store at 0.79 EUR 53
Figure 64: WhatsApp Messenger price information before downloading the app . 53
Figure 65: Facebook targeted advertising on the user's wall . 54
To order this report:: Future of Communication 2020 - Telco & OTT communication - Market forecasts
Email: [email protected]
US: (805) 652-2626
Intl: +1 805-652-2626
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
May. 26, 2016 12:00 AM EDT Reads: 1,881
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discuss how businesses can gain an edge over competitors by empowering consumers to take control through IoT. We'll cite examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He'll also highlight how IoT can revitalize and restore outdated business models, making them profitable...
May. 25, 2016 10:45 PM EDT Reads: 2,604
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
May. 25, 2016 10:00 PM EDT Reads: 898
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
May. 25, 2016 08:30 PM EDT Reads: 1,223
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit y...
May. 25, 2016 06:00 PM EDT Reads: 1,893
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device. For more information, please visit https://www.mangoapps.com/.
May. 25, 2016 05:45 PM EDT Reads: 503
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
May. 25, 2016 05:00 PM EDT Reads: 1,725
Designing IoT applications is complex, but deploying them in a scalable fashion is even more complex. A scalable, API first IaaS cloud is a good start, but in order to understand the various components specific to deploying IoT applications, one needs to understand the architecture of these applications and figure out how to scale these components independently. In his session at @ThingsExpo, Nara Rajagopalan is CEO of Accelerite, will discuss the fundamental architecture of IoT applications, ...
May. 25, 2016 04:45 PM EDT Reads: 957
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
May. 25, 2016 04:00 PM EDT Reads: 1,201
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
May. 25, 2016 03:45 PM EDT Reads: 2,127
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
May. 25, 2016 02:45 PM EDT Reads: 1,446
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo...
May. 25, 2016 02:15 PM EDT Reads: 2,134
As cloud and storage projections continue to rise, the number of organizations moving to the cloud is escalating and it is clear cloud storage is here to stay. However, is it secure? Data is the lifeblood for government entities, countries, cloud service providers and enterprises alike and losing or exposing that data can have disastrous results. There are new concepts for data storage on the horizon that will deliver secure solutions for storing and moving sensitive data around the world. ...
May. 25, 2016 02:00 PM EDT Reads: 1,156
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
May. 25, 2016 01:45 PM EDT Reads: 981
SYS-CON Events announced today that 24Notion has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. 24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to con...
May. 25, 2016 09:45 AM EDT Reads: 1,723
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
May. 25, 2016 04:45 AM EDT Reads: 2,450
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
May. 25, 2016 04:15 AM EDT Reads: 3,065
Korean Broadcasting System (KBS) will feature the upcoming 18th Cloud Expo | @ThingsExpo in a New York news documentary about the "New IT for the Future." The documentary will cover how big companies are transmitting or adopting the new IT for the future and will be filmed on the expo floor between June 7-June 9, 2016, at the Javits Center in New York City, New York. KBS has long been a leader in the development of the broadcasting culture of Korea. As the key public service broadcaster of Korea...
May. 25, 2016 04:00 AM EDT Reads: 1,727
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
May. 24, 2016 06:00 PM EDT Reads: 4,694
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will discuss the vast to...
May. 24, 2016 04:00 PM EDT Reads: 2,390