|By Business Wire
|January 15, 2013 08:02 AM EST
Telework Exchange, a public-private partnership focused on demonstrating
the tangible value of telework and mobility, today announced the results
of a new study, “The 2013 Digital Dilemma Report: Mobility, Security,
Productivity – Can We Have It All?,” which showcases increased security
risks with mobile device usage within Federal government as adoption of
smartphones and other mobile devices becomes more widespread. Sponsored
by EMC, VMware, Cisco, and Carahsoft, the report reveals that more than
half of smartphone users in the Federal government use their personal
smartphone for job-related tasks. Out of this group, one in three
workers do not have password protection. While mobile devices create a
great opportunity for productivity gains, agencies must address current
behaviors to ensure government data is not in danger.
Government Strategy calls for embracing the opportunity of the
digital world while ensuring mobility, security, and efficiency. As
Federal employees continue to reap productivity gains as a result of
using mobile devices, government data is potentially at risk. In
addition to password protection issues, 85 percent of Federal employees
have downloaded an app to their personal smartphone or tablet, which
opens a device to more risk for attacks. Security needs for mobile
devices are apparent; according to a recent GAO
report, malware attacks directed at mobile devices increased by 185
percent in less than a year.
“We can all agree employees are mobile. It is our responsibility to
ensure access to government data is secure,” said Cindy Auten, general
manager of Telework Exchange. “Proper training and technology will
ensure agency networks and data are secure, regardless of where you are.”
According to the report, the Departments of Veterans Affairs,
Agriculture, the Interior, Homeland Security, Health and Human Services,
and Defense make the grade for the Mobile Security Honor Roll.
Respondents from these agencies are ranked high in password protection,
multi-factor authentication, secure remote connection, remote data
deletion, global positioning system tracker, and biometrics. However,
while many agencies provide basic mobile support training, the study
shows there is still progress to be made in creating secure and
governable BYOD (Bring your Own Device) policies.
“IT transformation, helped by the adoption of mobile computing, is at an
all time high within the Federal government. As more Federal employees
introduce their own smartphones, tablets, and other mobile devices to
work, managing these devices over an IT infrastructure they can trust
becomes crucial,” said Kyle Keller, federal cloud business director at
EMC Corporation. “Implementation of policy, training and technology will
be necessary to ensure the best security and control in this new era of
Despite the security risks that mobile devices present, mobility brings
significant productivity savings – 95 percent of respondents say their
work has improved as a result of having access to mobile devices. Mobile
users gain an average of nine hours a week in estimated productivity,
equating to $28 billion in productivity gains.
“Digital Government is a necessary evolution of technology adoption by
Federal agencies as employees take advantage of consumer mobile devices
to be more productive at work and in their personal lives,” said Aileen
Black, vice president, VMware Public Sector. “The many user and IT
administrator benefits outweigh the risks if organizations have the
proper end-user computing infrastructure and solutions in place to
support a mobile workforce.”
“The Digital Dilemma Report: Mobility, Security, and Productivity – Can
We Have it All?” is based on a survey of 314 Federal government
employees who use mobile devices and participated in an online poll in
November of 2012. The report has a margin of error of +/- 5.49 percent
at a 95 percent confidence level. To download the full study, please
About Telework Exchange
Telework Exchange is a public-private partnership focused on
demonstrating the value of telework and mobility and serving the
emerging educational and communication requirements of the Federal
telework/mobile community. The organization facilitates communication
among Federal teleworkers, managers, human capital officers/telework
managing officers, and IT professionals focused on building a
sustainable and effective mobile workforce. For more information on
Telework Exchange, please visit www.teleworkexchange.com
and follow us on Twitter, @TeleworkXchange.
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