WDS, A Xerox (NYSE: XRX) Company, a specialist in customer experience management solutions in the wireless industry, has released its annual predictions for wireless trends in 2013.

The full version of WDS’ predictions can be downloaded here. In addition, an infographic of the WDS predictions can be seen here.

“In 2013 we’re expecting Near Field Communication (NFC) deployments to focus much more heavily on the transfer of information and authentication; not so much on mobile money,” said Tim Deluca-Smith, vice president of Marketing at WDS. “We also expect the Android OS to increase its market presence this year by widening its deployment across other consumer electronic sectors, such as smart TVs and Satellite Navigation. Microsoft and BlackBerry are expected to make big comebacks thanks to patent protection and new devices. We’ll see many changes in 2013; however one thing we expect to remain constant is the fast pace at which mobile innovation is running.”

In summary, the wireless trends predicted by WDS for 2013 are:

About WDS

WDS, A Xerox Company, is the wireless industry's only provider of specialist managed services dedicated to improving the customer experience across the entire consumer lifecycle. The company's portfolio of platform-enabled tools and services stretches across the wireless value chain to connect and optimize each stage of the consumer lifecycle. With more than 15 years of experience and a global footprint, WDS is the partner of choice for wireless carriers, handset manufactures and service providers looking to transform their relationships with consumers. The company currently counts over 100 customers, including most of the world’s largest handset manufacturer and mobile operator brands, and is headquartered in Poole, UK. To find out more, please visit http://www.wds.co.

About Xerox

With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries. For more information, visit http://www.xerox.com, http://news.xerox.com or http://www.realbusiness.com. For investor information, visit http://www.xerox.com/investor.

Note: WDS cannot accept (and hereby disclaims) any responsibility for loss or damage caused by errors or omissions. All rights reserved © WDS 2013

WDS, A Xerox Company, is the trading name of Wireless Data Services Ltd. Registered in England and Wales (company number 01714719). Wireless Data Services Ltd., Alder Hills Park, 16 Alder Hills, Poole, Dorset, BH12 4AR, UK. VAT number GB 911330278.

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