Click here to close now.



Welcome!

Agile Computing Authors: William Schmarzo, Jayaram Krishnaswamy, Sanjay Uppal, Automic Blog, Charlotte Spencer-Smith

News Feed Item

Oil, Pharmaceutical, Health Insurance, Tobacco, Banking and Utilities Top The List Of Industries That People Would Like To See More Regulated

Less than 10% of adults think that tobacco, oil, social media, managed care and telecom industries are "generally honest and trustworthy"

NEW YORK, Dec. 18, 2012 /PRNewswire/ -- An annual Harris Poll that measures the percentage of Americans perceiving 19 large industries as "generally honest and trustworthy" finds that the most trusted industries are supermarkets and hospitals, followed distantly by online search engines, computer software companies, banks, computer hardware companies and electric and gas utilities. The poll also finds that industries which the largest percentages of U.S. adults would like to see "more regulated" are oil, pharmaceutical, health insurance, tobacco, banking, electric and gas utilities and managed care companies such as HMOs.  The banking industry has made some gains since last year, but is still well off their highs from 2004.

(Logo: http://photos.prnewswire.com/prnh/20100517/NY06256LOGO )

These are some of the results of The Harris Poll of 2,383 adults surveyed online between November 14 and 19, 2012 by Harris Interactive.  

When asked which industries are generally honest and trustworthy so that you normally believe a statement by a company in that industry, over one-third of Americans (36%) reply "none of these," a decrease from last year when 43% indicated the same. The industries that are least trusted are tobacco (3%), oil (6%), social media (8%), managed care (9%), telecom (9%), health insurance (11%), pharmaceuticals (12%), car manufacturers (12%), airlines (12%) and life insurance (12%).  The industries trusted by the highest percentages of Americans are supermarkets (38%), hospitals (36%), online search engines (22%), computer software and hardware companies (20% each), banks (20%) and electric and gas utilities (20%). The biggest changes since last year on this question are an 8-point gain in those who trust banks and a 7-point gain for both supermarkets and hospitals.

When asked which of the 19 industries should be more regulated by government, three in ten Americans select "none of these" (31%). The industries that the largest percentages of U.S. adults would like to see more regulated are oil (45%), pharmaceuticals (43%), health insurance (40%), banks (34%), tobacco (34%), electric and gas utilities (31%) and managed care companies such as HMOs (30%).  Few U.S. adults (less than 10%) want to see more regulation of computer hardware and software companies (5% and 6% respectively), online search engines (8%), supermarkets (8%), or online retailers (9%).  The biggest change from last year is a drop of 5 points (from 39% to 34%) in those who would like to see more regulation of banks.

So What?
These numbers, including the changes since last year, reflect both Americans' actual experiences of interacting with these industries and the media coverage, positive and negative, of each.  For example, the improvement in the numbers for the banking industry has surely been influenced by the work those in the industry have done to help its image.  And, the small 3 point increase in those saying social media companies need to be more regulated may be due to the privacy issues that have recently been in the media. 

History tells us these numbers matter.  The better an industry's image, the less likely it is to be targeted by the media or by legislators and regulators.

TABLE 1
INDUSTRIES THAT ARE GENERALLY HONEST AND TRUSTWORTHY - TREND
"Which of these industries do you think are generally honest and trustworthy – so that you normally believe a statement by a company in that industry?"

Base: All U.S. adults


2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

CHANGES

2011-

2012

2003-

2012

%

%

%

%

%

%

%

%

%

%

%

%

Supermarkets

40

42

39

34

32

30

36

29

31

38

+7

-2

Hospitals

34

35

34

28

28

31

28

29

29

36

+7

+2

Online search engines

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

21

22

+1

n/a

Computer software companies

22

25

22

23

17

16

20

15

20

20

0

-2

Banks

35

40

34

31

30

21

12

20

12

20

+8

-15

Computer hardware companies

27

29

27

20

18

17

23

16

22

20

-2

-7

Electric and gas utilities

n/a

n/a

14

14

15

16

16

19

16

20

+4

n/a

Online retailers

n/a

n/a

16

11

10

10

16

12

16

16

0

n/a

Packaged food companies

23

23

21

14

12

13

16

11

14

16

+2

-7

Life insurance companies

11

15

10

11

10

9

10

10

11

12

+1

+1

Airlines

20

22

17

16

11

11

10

12

9

12

+3

-8

Car manufacturers

14

18

13

9

11

10

8

8

12

12

0

-2

Pharmaceutical and drug companies

13

14

9

7

11

10

9

11

8

12

+4

-1

Health insurance companies

7

9

9

7

7

7

7

8

8

11

+3

+4

Telecommunication companies

12

13

11

10

10

9

10

7

8

9

+1

-3

Managed care companies such as HMOs

4

5

5

4

5

5

5

7

7

9

+2

+5

Social media companies

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

8

8

0

n/a

Oil companies

4

4

3

3

3

4

5

4

6

6

0

+2

Tobacco companies

3

4

4

2

3

2

3

2

3

3

0

0

None of these

37

32

37

40

44

44

44

48

43

36

-7

-1

Note: Multiple-response question; n/a = industry not asked about that year

TABLE 2
INDUSTRIES THAT SHOULD BE MORE REGULATED - TREND
"Which of these industries do you think should be more regulated by government – for example for health, safety or environmental reasons – than they are now?"

Base: All U.S. adults


2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

CHANGES

2011-

2012

2003-

2012

%

%

%

%

%

%

%

%

%

%

%

%

Oil companies

52

48

55

54

53

53

47

47

44

45

+1

-7

Pharmaceutical and drug companies

57

55

51

48

53

49

47

46

42

43

+1

-14

Health insurance companies

59

56

46

48

52

49

45

42

40

40

0

-19

Tobacco companies

44

42

36

38

41

31

33

38

33

34

+1

-10

Banks

21

20

19

17

20

36

40

34

39

34

-5

+13

Electric and gas utilities

n/a

n/a

43

38

41

34

32

33

33

31

-2

n/a

Managed care companies such as HMOs

60

55

43

41

45

39

36

34

31

30

-1

-30

Life insurance companies

35

34

26

24

28

25

27

27

23

26

+3

-9

Airlines

31

27

26

21

30

23

23

27

25

25

0

-6

Hospitals

35

35

28

28

33

27

25

25

22

25

+3

-10

Packaged food companies

26

24

17

19

30

20

20

24

21

22

+1

-4

Telecommunication companies

30

31

26

23

25

19

20

23

21

20

-1

-10

Car manufacturers

24

24

24

19

22

16

21

26

14

17

+3

-7

Social media companies

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

9

12

+3

n/a

Online retailers

n/a

n/a

14

13

13

9

10

12

8

9

+1

n/a

Online search engines

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

6

8

+2

n/a

Supermarkets

10

8

6

6

9

6

5

8

7

8

+1

-2

Computer software companies

11

9

8

7

9

6

6

9

5

6

+1

-5

Computer hardware companies

8

8

7

7

9

5

5

9

5

5

0

-3

None of these

20

20

25

23

19

22

28

30

35

31

-4

+11

Note: Multiple-response question; n/a = industry not asked about that year

Methodology
This Harris Poll was conducted online within the United States between November 14 and 19, 2012 among 2,383 adults (aged 18 and over). Figures for age, sex, race/ethnicity, education, region and household income were weighted where necessary to bring them into line with their actual proportions in the population. Propensity score weighting was also used to adjust for respondents' propensity to be online.

All sample surveys and polls, whether or not they use probability sampling, are subject to multiple sources of error which are most often not possible to quantify or estimate, including sampling error, coverage error, error associated with nonresponse, error associated with question wording and response options, and post-survey weighting and adjustments. Therefore, Harris Interactive avoids the words "margin of error" as they are misleading. All that can be calculated are different possible sampling errors with different probabilities for pure, unweighted, random samples with 100% response rates. These are only theoretical because no published polls come close to this ideal.

Respondents for this survey were selected from among those who have agreed to participate in Harris Interactive surveys. The data have been weighted to reflect the composition of the adult population. Because the sample is based on those who agreed to participate in the Harris Interactive panel, no estimates of theoretical sampling error can be calculated.

These statements conform to the principles of disclosure of the National Council on Public Polls.

The results of this Harris Poll may not be used in advertising, marketing or promotion without the prior written permission of Harris Interactive.

J42318
Q755, 760

The Harris Poll® #68, December 18, 2012
By Regina A. Corso, SVP, Harris Poll and Public Relations

About Harris Interactive
Harris Interactive is one of the world's leading market research firms, leveraging research, technology, and business acumen to transform relevant insight into actionable foresight. Known widely for the Harris Poll® and for pioneering innovative research methodologies, Harris offers proprietary solutions in the areas of market and customer insight, corporate brand and reputation strategy, and marketing, advertising, public relations and communications research. Harris possesses expertise in a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer package goods. Additionally, Harris has a portfolio of multi-client offerings that complement our custom solutions while maximizing our client's research investment. Serving clients in more than 196 countries and territories through our North American and European offices, Harris specializes in delivering research solutions that help us - and our clients—stay ahead of what's next. For more information, please visit www.harrisinteractive.com.

Press Contact:
Corporate Communications
Harris Interactive
212-539-9600
[email protected]

SOURCE Harris Interactive

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, will provide an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data profes...
SYS-CON Events announced today that VAI, a leading ERP software provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. VAI (Vormittag Associates, Inc.) is a leading independent mid-market ERP software developer renowned for its flexible solutions and ability to automate critical business functions for the distribution, manufacturing, specialty retail and service sectors. An IBM Premier Business Part...
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
Fortunately, meaningful and tangible business cases for IoT are plentiful in a broad array of industries and vertical markets. These range from simple warranty cost reduction for capital intensive assets, to minimizing downtime for vital business tools, to creating feedback loops improving product design, to improving and enhancing enterprise customer experiences. All of these business cases, which will be briefly explored in this session, hinge on cost effectively extracting relevant data from ...
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts...
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 ad...
With an estimated 50 billion devices connected to the Internet by 2020, several industries will begin to expand their capabilities for retaining end point data at the edge to better utilize the range of data types and sheer volume of M2M data generated by the Internet of Things. In his session at @ThingsExpo, Don DeLoach, CEO and President of Infobright, will discuss the infrastructures businesses will need to implement to handle this explosion of data by providing specific use cases for filte...
As enterprises work to take advantage of Big Data technologies, they frequently become distracted by product-level decisions. In most new Big Data builds this approach is completely counter-productive: it presupposes tools that may not be a fit for development teams, forces IT to take on the burden of evaluating and maintaining unfamiliar technology, and represents a major up-front expense. In his session at @BigDataExpo at @ThingsExpo, Andrew Warfield, CTO and Co-Founder of Coho Data, will dis...
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry's single source for the cloud. Fusion's advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including clou...
Most people haven’t heard the word, “gamification,” even though they probably, and perhaps unwittingly, participate in it every day. Gamification is “the process of adding games or game-like elements to something (as a task) so as to encourage participation.” Further, gamification is about bringing game mechanics – rules, constructs, processes, and methods – into the real world in an effort to engage people. In his session at @ThingsExpo, Robert Endo, owner and engagement manager of Intrepid D...
Eighty percent of a data scientist’s time is spent gathering and cleaning up data, and 80% of all data is unstructured and almost never analyzed. Cognitive computing, in combination with Big Data, is changing the equation by creating data reservoirs and using natural language processing to enable analysis of unstructured data sources. This is impacting every aspect of the analytics profession from how data is mined (and by whom) to how it is delivered. This is not some futuristic vision: it's ha...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Learn how IoT, cloud, social networks and last but not least, humans, can be integrated into a seamless integration of cooperative organisms both cybernetic and biological. This has been enabled by recent advances in IoT device capabilities, messaging frameworks, presence and collaboration services, where devices can share information and make independent and human assisted decisions based upon social status from other entities. In his session at @ThingsExpo, Michael Heydt, founder of Seamless...
The IoT's basic concept of collecting data from as many sources possible to drive better decision making, create process innovation and realize additional revenue has been in use at large enterprises with deep pockets for decades. So what has changed? In his session at @ThingsExpo, Prasanna Sivaramakrishnan, Solutions Architect at Red Hat, discussed the impact commodity hardware, ubiquitous connectivity, and innovations in open source software are having on the connected universe of people, thi...
WebRTC: together these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at WebRTC Summit, Cary Bran, VP of Innovation and New Ventures at Plantronics and PLT Labs, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it may enable, complement or entirely transform.
There are so many tools and techniques for data analytics that even for a data scientist the choices, possible systems, and even the types of data can be daunting. In his session at @ThingsExpo, Chris Harrold, Global CTO for Big Data Solutions for EMC Corporation, showed how to perform a simple, but meaningful analysis of social sentiment data using freely available tools that take only minutes to download and install. Participants received the download information, scripts, and complete end-t...
For manufacturers, the Internet of Things (IoT) represents a jumping-off point for innovation, jobs, and revenue creation. But to adequately seize the opportunity, manufacturers must design devices that are interconnected, can continually sense their environment and process huge amounts of data. As a first step, manufacturers must embrace a new product development ecosystem in order to support these products.
Manufacturing connected IoT versions of traditional products requires more than multiple deep technology skills. It also requires a shift in mindset, to realize that connected, sensor-enabled “things” act more like services than what we usually think of as products. In his session at @ThingsExpo, David Friedman, CEO and co-founder of Ayla Networks, discussed how when sensors start generating detailed real-world data about products and how they’re being used, smart manufacturers can use the dat...
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT’s direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Buildi...