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KLAS Enterprises Awards Unibased with a Decade of Outstanding Product Quality as ‘Best in KLAS’ for 10 Consecutive Years

According to the annual year-end “Best in KLAS Awards: Software & Services” report published on December 14, 2012 by KLAS Enterprises, LLC (KLAS), Unibased Systems Architecture, Inc. (Unibased) received the “Best in KLAS”1 Award for the market segment of Enterprise Scheduling for its ForSite2020® Resource Management System (RMS) for the 10th consecutive year, reflecting for the first time in KLAS history a vendor that has achieved a decade of this award, demonstrating unmatched client satisfaction. The report singled out Unibased as a notable performance stating, “Unibased’s RMS was named the top Enterprise Scheduling system for the 10th year in a row.”

According to the report, “The ‘Best in KLAS’ categories represent software and services that currently provide the broadest operational and clinical impact to healthcare organizations. 14 companies are represented in 23 categories. The recognition signifies leadership in working with customers to resolve issues and match expectations to reality.” Unibased attained the highest overall score (91.3) of the 14 companies and 23 categories listed. In the Enterprise Scheduling category, Unibased competed with (in alphabetical order): Cerner, Epic, McKesson, QuadraMed, and SCI Solutions. Unibased also had the highest score in the Surgery Management category with its periOperative Resource Management System (ORMS), leading with the highest product quality rating of 7.9.

Cynthia J. Borders, Unibased Vice President of Client Services, stated, “We are grateful for our clients’ support over the years. Actually, our clients provide our products’ direction and priorities; even giving us detailed design requirements for new modules or features. Some act as an extension of our QA program as alpha test sites. We try to be highly responsive with upgrades, providing 3 to 4 major releases a year, but we do not require every client to be on the same release. Our development team is great and understanding of our clients’ needs. Our success is based upon expending the vast majority of our labor resources on client support. We expect to be just as successful over the next 10 years.”

About KLAS Enterprises, LLC: KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. For more information, go to, email [email protected], or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.

About Unibased Systems Architecture, Inc.: Celebrating its 26th year in the healthcare information technology (HIT) industry, Unibased has achieved “Best In KLAS”1 for 10 consecutive years for the market segment of enterprise scheduling (2003-2012) and 8 consecutive years for surgery management (2003-2010), as well as the KLAS Category Leader Award (1999-2002). Unibased markets various products that are open, scalable, integrated client/server and web-based solutions, designed to meet the unique needs of healthcare organizations and improve the coordination of healthcare services. Unibased’s Resource Management System (RMS) and periOperative Resource Management System (ORMS) reside as fully integrated modules of ForSite2020®.

Unibased’s ForSite2020® v7.0 received inpatient and outpatient modular EHR ONC-ATCB certification on 11/17/2011. ForSite2020® v7.0 is an integrated solution that provides improved access management processes including physician and consumer portals, physician order tracking, EMPI, registration, scheduling, conflict resolution, and tracking patient resource needs from pre-access through follow-up. ForSite2020® v7.0 monitors the effectiveness of clinical programs, financial productivity and capacity management to improve quality, safety, and efficiency related to the coordination of care.

ForSite2020® v7.0 also includes a surgery management module that coordinates surgery procedures and surgeon preferences, pre-admission activity monitoring, tissue tracking, suite utilization, materials management, clinical worker training and certification, perioperative charting, anesthesia management integration, and surgery-based EHR. ForSite2020® v7.0 improves the communication between hospitals and physicians through its physician portal, automated order creation, and business intelligence analytics. ForSite2020® v7.0 impacts the revenue cycle through functions such as validation of patient demographics, patient’s current insurance eligibility checking, assurance of medical necessity compliance and estimation of the patient’s out-of-pocket expense based upon scheduled and ordered services.

Unibased solutions will increase provider sales quickly, through its physician and consumer portals as well as its Business Process Management (BPM) capabilities. They will reduce provider debt associated with patient payments and minimize claim denials associated with inaccuracies and missing documentation. Most importantly, providers realize these benefits within months, not years. All Unibased solutions are supported by integrated automatic data collection processes such as bar coding, facsimile collection and retention, optical and intelligent character recognition, and document image collection and storage – all linked to the appropriate patient and administrative records. Unibased Systems Architecture, Inc. is a private corporation founded in 1986, and is based in St. Louis, Missouri. All Unibased products are made and supported in the United States.

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1 2003 - 2012 Best in KLAS Awards: Software & Services, December 2012. © 2012 KLAS Enterprises, LLC. All rights reserved.

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