Welcome!

Agile Computing Authors: Dana Gardner, Elizabeth White, Pat Romanski, Janakiram MSV, Sematext Blog

News Feed Item

UPDATE: EYEMAGINE Gets the Edge With Toshiba's IPedge EP VoIP Business Telephone System

IRVINE, CA -- (Marketwire) -- 12/05/12 -- Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba) -- www.telecom.toshiba.com, helped EYEMAGINE Technology (www.eyemaginetech.com), an Irvine, Calif.-based eCommerce innovator, meet its communications goals with a new IPedge® EP Voice over IP business telephone system. Founded in 2003, EYEMAGINE empowers Fortune 500 clients nationwide to meet and exceed eCommerce goals by delivering effective eCommerce solutions, including design, development, mobile applications, systems integration, conversion optimization, enterprise resource planning (ERP) integration, custom online payment solutions, and more.

Cindy Natoniewski, EYEMAGINE's operations manager, specified the need for an IP business telephone system that would meet EYEMAGINE's communication objectives, which include:

  • Establishing a voice communication presence with an affordable IP business telephone system;
  • Replacing the previous system, which had been outgrown, with the latest in IP technology;
  • Delivering the scalability that allows new users, features, and applications as the company grows;
  • Having an Automated Attendant with different time-of-day outgoing greetings so that incoming calls are always answered; and
  • Allowing users to personalize their telephone features, including their voice mailboxes.

EYEMAGINE turned to smplsolutions of Lake Forest, Calif., an Authorized Toshiba Dealer since 2001. Mark Gallagher, sales engineer smplsolutions, recommended Toshiba's IPedge EP Voice over IP business telephone system. He said, "Toshiba's IPedge EP is the perfect telephone system for growing small businesses. It has all the bells and whistles of a bigger system but is designed for companies with less than 40 users per server."

Solution: Toshiba's IPedge EP Delivers Scalable and Effective Voice Communication Presence

Installed and serviced by smplsolutions, EYEMAGINE's Toshiba business telephone system consists of:

Result #1: An Effective and Efficient Communication Solution for Callers

Toshiba met EYEMAGINE's requirement for a scalable telephone solution by providing features required by growing small businesses. With Automated Attendant, EYEMAGINE's telephones are always answered with appropriate outgoing greetings, based on time of day. Users now also have direct-dial extensions, individual voice mailboxes, and the ability to manage multiple lines while receiving important voice mails via email.

Result #2: Unified Messaging and Automated Attendant Improve Efficiency

Unified Messaging enables users to access their faxes, voice and email messages right from their inboxes. Adding Automated Attendant and direct-dial extensions empowers employees to be more efficient as they receive only the calls that are actually meant for them. It also improves client communication. The IPedge EP processes hundreds of incoming calls every month, helping EYEMAGINE employees increase productivity and profitability.

Result #3: Ability to Scale the Phone System Along With the Business

With Toshiba's IPedge EP, EYEMAGINE has an affordable, feature-rich IP business telephone system that can grow as the business grows. EYEMAGINE can add and network its IPedge EP with additional IPedge systems and/or Toshiba's Strata® CIX™ business telephone systems. For remote users, EYEMAGINE can simply add IP telephones without having to install a system.

Bottom Line: Centralized Toshiba Business Telephone System Saves Costs and Improves Communication

Toshiba's IPedge EP Voice over IP telephone system met and exceeded EYEMAGINE's communications objectives. Bottom-line benefits include:

  • An effective voice communication platform with an Automated Attendant and direct-dial extensions;
  • An affordable Voice over IP telephone system designed for a small business;
  • Flexibility of IP telephones, which can be moved around with plug-and-play efficiency;
  • Cost savings over a digital telephone system as less cabling was needed and Unified Communications was included with the IPedge EP; and
  • The ability to scale the telephone system as the business scales.

"Together, Toshiba and smplsolutions exceeded expectations, giving us exactly what we wanted: an effective telephone communication platform in an affordable IP business telephone system that was designed for small businesses," said Natoniewski. "And, we have room to grow."

"With Toshiba's IPedge EP single server solution, EYEMAGINE's users are empowered to communicate more effectively, be more efficient, and have greater access to their customers, partners and each other," added Gianna Santi, marketing manager for smplsolutions.

For an Authorized Toshiba Dealer, Visit: www.telecom.toshiba.com

To subscribe to the Toshiba Telecom Blog, visit http://blog.telecom.toshiba.com/.

Follow us on Facebook (ToshibaPhoneSystems), Twitter (toshibaphonesys) and LinkedIn (Toshiba-telecommunication-systems-division).

About Toshiba America Information Systems Inc.
Telecommunication Systems Division
Toshiba America Information Systems Inc. Telecommunication Systems Division is one of the three business units of Toshiba America Information Systems Inc. (TAIS) and offers business communication solutions for SMB enterprises and enterprises with multi-site or regional locations. Toshiba's VIPedge cloud service supports up to 60 users, and the IPedge and Strata CIX systems support from 8 to 1,000 users and offer Voice over IP, voice mail and unified messaging, conferencing and collaboration, unified communications applications, networking, mobility and more. Together with Toshiba's notebooks, tablet PCs, copiers, and surveillance video cameras/recorders, Toshiba's Telecommunication Systems Division helps enterprises maximize business efficiency in communications and mobility. For more information, visit www.Telecom.Toshiba.com. Headquartered in Irvine, Calif., TAIS is an independent operating company owned by Toshiba America Inc., a subsidiary of Toshiba Corporation, a world-leading diversified manufacturer, solutions provider and marketer of advanced electronic and electrical products and systems. Toshiba was founded in 1875 and today operates a global network of more than 550 consolidated companies, with 202,000 employees worldwide and annual sales surpassing 6.1 trillion yen (US$74 billion). Visit Toshiba's Web site at www.toshiba.co.jp/index.htm.

© 2012 Toshiba America Information Systems Inc. All rights reserved. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including, without limitation, product prices, specifications, availability, content of services, and contact information is subject to change without notice.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2173684

Add to Digg Bookmark with del.icio.us Add to Newsvine

Toshiba PR Contact:
Teri Sawyer
T&Co.
714-536-8407
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Is the ongoing quest for agility in the data center forcing you to evaluate how to be a part of infrastructure automation efforts? As organizations evolve toward bimodal IT operations, they are embracing new service delivery models and leveraging virtualization to increase infrastructure agility. Therefore, the network must evolve in parallel to become equally agile. Read this essential piece of Gartner research for recommendations on achieving greater agility.
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Akana has announced the availability of version 8 of its API Management solution. The Akana Platform provides an end-to-end API Management solution for designing, implementing, securing, managing, monitoring, and publishing APIs. It is available as a SaaS platform, on-premises, and as a hybrid deployment. Version 8 introduces a lot of new functionality, all aimed at offering customers the richest API Management capabilities in a way that is easier than ever for API and app developers to use.
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....