Welcome!

Agile Computing Authors: Elizabeth White, John Basso, Pat Romanski, Liz McMillan, Sematext Blog

News Feed Item

Hospice Provider Releases Quality Data, Setting Benchmarks For Industry

Hospice Compassus Announces National Hospice Care Quality Achievements

SCOTTSDALE, Ariz., Dec. 1, 2012 /PRNewswire/ -- Hospice Compassus, a Nashville, Tenn.-based company that operates a nationwide network of hospice programs, has become the first hospice provider in the U.S. to publicly reveal patient quality data. The announcement was made today during a national hospice and palliative care physicians conference held by the company. The data shows significant achievements toward establishing and continuing to raise industry benchmarks after a year of reporting quality data at more than 50 community-based programs nationwide.

In 2011, Hospice Compassus vowed to lead the industry by proactively measuring and reporting on its performance and identified three specific quality metrics as the measure of success:

  • Percent of patients in pain at admission that have their pain controlled to their satisfaction within 48 hours;
  • Percent of families reporting that they received the ideal amount of education and preparation regarding their loved one's disease progression, treatments and medications, and;
  • Percent of patients that had pain above their self-identified threshold anytime during the last week of life.

Since voluntary reporting began in 2011 through October of this year, Hospice Compassus programs have achieved marked improvement in all these quality metrics:

  • The percentage of patients who had pain controlled in the first 48 hours improved from 76 percent to 81 percent for the entire company with one-third of Hospice Compassus programs improving to 97 percent.
  • The percentage of families reporting they received adequate education regarding medication, treatment and symptoms continued to remain high, improving from 84 percent to 85 percent.
  • The percentage of patients reporting pain above their self-identified threshold during the last week of life decreased from 23 percent to 16 percent.

Hospice Compassus selected quality metrics for its own national quality initiative in 2011 prior to establishment of Centers for Medicare and Medicaid Services requirements in 2012. The company's collection, measurement, and reporting of data is part of an ongoing effort to set and maintain credible, legitimate quality standards for the rest of the industry, and to continue improving on those standards until 100 percent compliance is achieved.

"With the significant milestones shared today, Hospice Compassus has established a solid benchmark and demonstrated how it's national initiative drives quality improvements," said Sean Morrison, MD, Hermann Merkin Professor of Palliative Care at the Mount Sinai School of Medicine and Director of the National Palliative Care Research Center, and past president of American Academy of Hospice and Palliative Care. "As we review our progress, address what has worked, what needs renewed focus, and chart our course for continued improvement over the next year and beyond, we are encouraged by the achievements to date and by the significant impact our ongoing efforts will have on hospice care in the U.S. and the patients and families we serve."

CMS has validated the company's approach by selecting one of the same measures as a requirement for all U.S. hospice providers to report beginning in 2013: Addressing pain within 48 hours of admission.

"We have established a new industry standard. We have demonstrated what is attainable on a large scale for all hospice providers that share our philosophy of delivering care with compassion, integrity and excellence, and we have seen improvement in all three measures despite one of the most challenging healthcare futures we have ever had," said Corina Tracy, Senior Vice President of National Operations for Hospice Compassus. "And most importantly, we have made an ongoing commitment to continue improving on these standards until we reach 100 percent compliance. That is our ultimate goal, and, most importantly, our moral obligation to the more than 12,000 patients that Hospice Compassus programs serve each year."

About Hospice Compassus

Hospice Compassus is a nationwide network of community-based hospice programs. Based in Nashville, Tenn., the company opened its first hospice in 1979 and today operates in more than 50 programs across the U.S. The mission of Hospice Compassus and its affiliates is to honor life and offer hope to individuals facing terminal illness by supporting them with a common culture focused on three core values: Compassion, integrity and excellence. Hospice Compassus employs more than 1,200 people who provide a range of hospice services and other resources to benefit patients and families. Our primary goals are to provide the highest quality hospice care and service in every community in which we operate and to be the hospice employer of choice. For more information please visit www.hospicecompassus.com, follow the company on Facebook or call (877) 377-1607.

Contact: Carol Fite 
Office: (615) 297-7717, ext. 100
Cell: (615) 456-6590
[email protected]

SOURCE Hospice Compassus

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
With 15% of enterprises adopting a hybrid IT strategy, you need to set a plan to integrate hybrid cloud throughout your infrastructure. In his session at 18th Cloud Expo, Steven Dreher, Director of Solutions Architecture at Green House Data, discussed how to plan for shifting resource requirements, overcome challenges, and implement hybrid IT alongside your existing data center assets. Highlights included anticipating workload, cost and resource calculations, integrating services on both sides...
"We are a well-established player in the application life cycle management market and we also have a very strong version control product," stated Flint Brenton, CEO of CollabNet,, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Unless your company can spend a lot of money on new technology, re-engineering your environment and hiring a comprehensive cybersecurity team, you will most likely move to the cloud or seek external service partnerships. In his session at 18th Cloud Expo, Darren Guccione, CEO of Keeper Security, revealed what you need to know when it comes to encryption in the cloud.
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
What are the successful IoT innovations from emerging markets? What are the unique challenges and opportunities from these markets? How did the constraints in connectivity among others lead to groundbreaking insights? In her session at @ThingsExpo, Carmen Feliciano, a Principal at AMDG, will answer all these questions and share how you can apply IoT best practices and frameworks from the emerging markets to your own business.
Ask someone to architect an Internet of Things (IoT) solution and you are guaranteed to see a reference to the cloud. This would lead you to believe that IoT requires the cloud to exist. However, there are many IoT use cases where the cloud is not feasible or desirable. In his session at @ThingsExpo, Dave McCarthy, Director of Products at Bsquare Corporation, will discuss the strategies that exist to extend intelligence directly to IoT devices and sensors, freeing them from the constraints of ...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Traditional IT, great for stable systems of record, is struggling to cope with newer, agile systems of engagement requirements coming straight from the business. In his session at 18th Cloud Expo, William Morrish, General Manager of Product Sales at Interoute, outlined ways of exploiting new architectures to enable both systems and building them to support your existing platforms, with an eye for the future. Technologies such as Docker and the hyper-convergence of computing, networking and sto...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...