Welcome!

Agile Computing Authors: Jeev Trika, Derek Weeks, Jonathan Fries, Scott Allen, Igor Drobiazko

News Feed Item

Sitecore Achieves Record Year and Advances Move Into Burgeoning Customer Experience Management Market

Patented Innovation, High Growth and Industry Validation Define Year

SAN FRANCISCO, CA -- (Marketwire) -- 11/23/12 -- Sitecore, a leading Web content and customer experience management software company, today announced strong business results and customer acquisition growth for its fiscal year ending June 30, 2012.

For the third consecutive year, Sitecore achieved more than 40 percent growth worldwide over the previous fiscal year. New customers acquired in the past year include Brother International, Canadian National Railway Company, Coles, easyJet, HSBC, Nestle, Sears and United Healthcare Services.

A significant investment by leading private equity and venture capital firm Technology Crossover Ventures (TCV), of Palo Alto, California, in late 2011 enabled consolidation of Sitecore's global operations. Additionally, Sitecore increased investment in R&D, marketing and sales, to sustain continued high growth. Sitecore also expanded its global footprint with new offices in Beijing, Shanghai and Singapore.

"Our fiscal year 2011/12 was a strategic one for us in advancing Sitecore's goal to grow faster than the industry and secure our position in the rapidly growing Customer Experience Management market," said Michael Seifert, founder and CEO, Sitecore. "Our increased investment in R&D has enabled us to continue our product innovation and execute on an aggressive road map to enhance our award-winning Customer Engagement Platform (CEP). We continue to earn acclaim from leading industry analysts for our product vision, our growing customer base, and our committed network of over 1,000 certified business partners who deploy our product worldwide. The Sitecore team is committed to achieving continued, strong growth in the years to come."

Patented Innovation

New product development at Sitecore is based on insight and understanding of a company's marketing and sales functions, combined with an equally deep insight into the potential of the technology. To protect and strengthen its market-leading position, Sitecore filed several patents in the past year, bringing the company's on-file applications to 17. Two patents were awarded in the past year, including, most recently, the Sitecore Human Experience Analytics U.S. patent.

Sitecore launched several new and updated products for marketers and developers for integrating digital and print media; scaling websites and marketing campaigns using Microsoft Azure; data sharing across Sitecore and Microsoft SharePoint; Ecommerce services; and connecting social channels for more relevant customer experiences.

More than 8,000 certified developers worldwide use Sitecore's software, and Sitecore's developer community has a growing membership of 17,000.

Industry Acclaim

A number of the world's renowned research and media companies have recognized Sitecore's leadership and innovation. According to Alan Pelz-Sharpe, research director, content management and collaboration, The 451 Group, "Sitecore has come a long way in a short time. Accurately predicting the major changes and challenges that a mature WCM market was facing, it moved aggressively to reposition itself two years ago as one of the first vendors of customer-experience management. Since this change, it has experienced impressive growth, and with the recent injection of new funding, claims it's in this for the long run. Based on its current performance, one would not want to bet against it."

In June, 2012, Sitecore was positioned by Gartner, Inc., in the Visionaries quadrant of its "Magic Quadrant for CRM Multichannel Campaign Management (MCCM)." Sitecore believes its position in this report recognizes and underscores the company's vision for giving marketers the ability to control and measure multichannel campaigns -- an important facet of customer experience management. Furthermore it is confirmation that organizations are using Web content management technology to drive digital marketing capabilities across all channels and Sitecore is at the forefront of this evolution.

Sitecore has received industry accolades from leading media and industry analyst organizations, including Visionary in 2012 Gartner Magic Quadrant for CRM Multichannel Campaign Management, Leader in 2012 Gartner Magic Quadrant for Web Content Management, Stratecast|Frost & Sullivan 2012 Best Practices Award for Technology Innovation in Customer Engagement Platforms, Software Magazine Software 500 ranking of the world's largest software and service providers, and KMWorld's 100 Companies that Matter in Knowledge Management.

Partner for Success

Sitecore extended and grew its partnerships with several industry leaders, including Brightcove, Telligent and Kapow Software. Additionally, to further expand its product offering, Sitecore invested in Komfo, a social media marketing platform provider, to give marketers insight and control of the customer experience within Facebook and other social networks.

About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Sitecore
Sitecore is a global software company that creates products to deliver the most relevant experience and content to customers at any moment of interaction and via any communications channel -- the Web, e-mail, mobile, social and offline. Our customer experience management platform combines proven Web content management with customer intelligence to create a single view of a customer that drives meaningful interactions, increases conversions and builds lifetime customers. Global brands, including American Express, Carnival Cruise Lines, easyJet, Heineken, LEGO, Microsoft and Nestle, rely on Sitecore to get and keep loyal customers who engage more and drive revenue growth.

Media Contact:
Kim Pegnato
Sitecore
781-620-1729
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, will discuss how leveraging the Industrial Interne...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
A critical component of any IoT project is the back-end systems that capture data from remote IoT devices and structure it in a way to answer useful questions. Traditional data warehouse and analytical systems are mature technologies that can be used to handle large data sets, but they are not well suited to many IoT-scale products and the need for real-time insights. At Fuze, we have developed a backend platform as part of our mobility-oriented cloud service that uses Big Data-based approache...
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vice president of product management, IoT solutions at GlobalSign, will teach IoT developers how t...
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, will explain how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.