Welcome!

Agile Computing Authors: Elizabeth White, Kevin Jackson, AppNeta Blog, Carmen Gonzalez, Yeshim Deniz

News Feed Item

Obama Takes Aim at Long Lines: QLess Provides Solution

'[You] waited in line for a long time... By the way, we have to fix that.' -President Barack Obama, Election Acceptance Speech, Nov. 6, 2012

LOS ANGELES, Nov. 8, 2012 /PRNewswire-iReach/ -- President Obama delivered his acceptance speech just after midnight on Tuesday, saying, "By the way, we have to fix that," in reference to long voting lines. Ironically, people throughout the country waited in line to vote while he spoke those words. Many of them rallied around the Twitter hashtag #StayInLine, while nearly all spent multiple hours standing in line to exercise this most basic of American rights.

(Photo:  http://photos.prnewswire.com/prnh/20121108/CG09206)

Meanwhile, Denver had already incorporated a "fix" with the first and only integrated Mobile Queue Management and Mobile CRM platform – QLess. The result was that at several Presidential polling stations in Denver, voters did not have to stand in line. Not because voters skipped the line, nor due to a drop in turnout. Instead, the patent-pending QLess platform allowed voters to wait in line – without physically standing in line.

The City of Denver leveraged QLess technology to quickly and effectively get people in and out of polling stations, with little physical wait time. They were able to enter a virtual, mobile queue via the web or by using a touch screen kiosk. The QLess system also allows voters to use any phone to "get in line" without standing in line.

QLess also provided voters interactive options to make adjustments to their place in line – for instance, if running late, they could push themselves back in line. Walk-in customers used self-service kiosks and could return later, closer to voting time to check the QLess Queue Monitor. All QLess voters could be notified by text or phone call as their turn approached. This level of interactivity is unique to QLess, creating an unrivaled customer experience and enabling voters to continue with their lives while they wait.

"QLess has been winning awards for years and saving millions of citizens well over a century of waiting in line. There is not a single QLess government establishment that has gone back to standing in line after trying QLess. The City of Denver is now applying QLess to a new application, blazing a path to end to the era of endless lines. Perhaps most importantly, QLess will help turn out more voters while further securing the voting process," said QLess CEO, Dr. Alex Bäcker.

QLess embeds integrity into the voting process and reduces congestion, allowing Boards of Elections to retain their focus on the act of casting legitimate ballots. QLess Mobile Queue Management helps improve voter service and reduce stress on volunteer staff, while eliminating the security issues, identity theft, and software glitches that can compromise electronic and online voting systems.

Analytics tools are also available, like rich data capture and analysis of voter and staff metrics – including SMS exit polling. For example, QLess can eliminate verbal exit polling, instead sending an automatic SMS poll after a vote is cast. Data can be aggregated in real time to support results projections.

Answering President Obama's call to "fix" long lines is wholly doable. Denver joins existing QLess clients in Texas, California, Oregon, Nevada, Arizona, Illinois, Kansas, Missouri, Kentucky, Ohio, Mississippi, Tennessee, New Hampshire, North Carolina, Florida, New York, New Jersey, Connecticut and Massachusetts. Worldwide clients span from Barcelona to Winnipeg and British Columbia to Melbourne and Vienna.

Clients say that QLess Mobile Queue Managment is easy-to-use, web-based, customizable and scalable technology; it works when demand is extremely high, and physical lines unbearably long. In addition, QLess has no hidden costs or costly upgrades. Government clients label QLess a "leapfrog" technology, and customer service is rated highly. These clients, in many cases after upgrades and re-investments, are switching away from static, expensive, and obsolete ticket-based systems that pre-date the internet and cell phones. One DMV client in Missouri said, "If we could get all the major offices in the state to use the system, we could completely change the public's perception of the DMV."

Media Contact:

Michael Ander QLess, Inc., 347-559-5599, [email protected]

News distributed by PR Newswire iReach: https://ireach.prnewswire.com 

 

SOURCE QLess, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, discussed the best practices that will ensure a successful smart city journey.
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
The best-practices for building IoT applications with Go Code that attendees can use to build their own IoT applications. In his session at @ThingsExpo, Indraneel Mitra, Senior Solutions Architect & Technology Evangelist at Cognizant, provided valuable information and resources for both novice and experienced developers on how to get started with IoT and Golang in a day. He also provided information on how to use Intel Arduino Kit, Go Robotics API and AWS IoT stack to build an application tha...
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
"LinearHub provides smart video conferencing, which is the Roundee service, and we archive all the video conferences and we also provide the transcript," stated Sunghyuk Kim, CEO of LinearHub, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Discover top technologies and tools all under one roof at April 24–28, 2017, at the Westin San Diego in San Diego, CA. Explore the Mobile Dev + Test and IoT Dev + Test Expo and enjoy all of these unique opportunities: The latest solutions, technologies, and tools in mobile or IoT software development and testing. Meet one-on-one with representatives from some of today's most innovative organizations
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.