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Agile Computing Authors: Carmen Gonzalez, Yeshim Deniz, Liz McMillan, Elizabeth White, Janakiram MSV

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Dell Enables IT Professionals to Securely Embrace Consumerization of IT with Innovative User and Device Management Software Delivered as a Cloud Service

Dell today announced a new cloud client computing solution to help organizations securely embrace BYOD and consumerized IT across the increasingly diverse range of worker scenarios. As employees demand greater freedom and flexibility in how they access their professional resources, Dell Wyse Cloud Client Manager, formerly known as Project Stratus, empowers IT departments to cost-effectively offer the experience employees require while helping to ensure corporate data remains secure and business policies are enforced.

As Dell extends its range of cloud client computing solutions to enable organizations to securely connect users with their corporate resources regardless of where they are, Dell Wyse Cloud Client manager offers a cloud-based management option for its thin clients in addition to its premier on-premise solution. Through a single, cloud-based console, Dell Wyse Cloud Client Manager enables IT to securely manage company- and user-owned devices alongside end user access to company applications and content, without the burden of ongoing solution installation, updates and maintenance.

To support a broad range of scenarios, the solution delivers capabilities in four core areas: Systems Management, Application and Content Management, End User Self-Service and Real-time Reporting and Alerts.

Systems Management and policy enforcement for thin clients and mobile devices

Dell Wyse Cloud Client Manager delivers cloud-based remote configuration and management of Dell Wyse thin and zero clients, on- and off-premise, including those in highly distributed environments such as branch office and home users - effectively extending visibility and control beyond the corporate firewall.

The solution also provides comprehensive over-the-air mobile device management (MDM) and mobile application management (MAM) capability for iOS and Android smartphones and tablets, making it easy to support a BYOD strategy alongside company-owned mobile devices.

Policy-driven Application and Content Management

In addition to secure management of mobile apps on company- or user-owned mobile devices, Dell Wyse Cloud Client Manager allows IT to enable remote desktop and content management between mobile devices and desktops or laptops through integration with Dell Wyse PocketCloud software. This integration enables people to have simple, secure access and management of their content on any of their office or home based computers from their supported smartphone or tablet.

End User Self-Service Portal

Dell Wyse Cloud Client Manager enables IT departments to define end user rights and permissions based on individual or group membership to help increase productivity and empower users to take an active role in managing their own experience in order to dramatically reduce the burden on IT. Users can register their own devices through the self-service portal for compliant use of corporate resources, and get a personalized view of which devices are currently registered, add new ones and view the policies that govern their use. In addition, they are able to reset system passwords, and in the case of loss or theft of a registered device, locate, lock or wipe the device clean of corporate data.

Real-time Reporting, Alerts and Analytics

In an era when most employees use not only a desktop device, but also a tablet and a smartphone to access and use content, Dell Wyse Cloud Client Manager’s cloud-based console provides IT administrators with registration and usage information on multiple levels to suit audit requirements. Reports can be generated to detail activity on each device, on a departmental level or individual user, giving IT departments a holistic overview of which resources the employee is using to access corporate resources. Real-time, exceptions-based alerts mean that IT teams can focus exclusively on critical issues affecting the security and efficiency of the computing environment, and the detailed audit trail documents the cause of an issue and any subsequent action.

Pricing and Availability

Dell Wyse Cloud Client Manager is available today in the U.S. and Canada with worldwide availability expected in 2013. It is delivered as Software as a Service (SaaS) with a free starter version providing essential management functionality and as a paid subscription to the professional version offering advanced features. Customers can register online for a complimentary 30-day trial of Dell Wyse Cloud Client Manager and purchase it through Dell and Dell Wyse account representatives and resellers. For more information, visit http://www.wyse.com/cloudclientmanager.

Quotes

"We support workers that are always on the go, as well as remote and home users," said Norman Allen, IT Manager, Baker Tilly (BVI) Limited. "The ability to remotely manage mobile devices and thin clients that could be anywhere saves me time and amplifies my ability to serve our employees efficiently. The mobile device management capability the solution includes is particularly valuable to an accounting firm like ours that needs to securely support users that love to use their own devices for work."

"After participating in the beta program we look forward to the launch of Dell Wyse Cloud Client Manager to enable remote management of thin clients from anywhere," said Chip Andrews, Associate Vice President of Information Technology at Brenau University. "Providing the market with a solution that doesn't have to be managed and maintained on-premise represents potentially big time and cost savings, as well as valuable business continuity benefits. The fact the solution also includes Mobile Device Management and other capabilities to support BYOD and consumerized IT is also a huge plus, particularly in environments like education where students are adopting new technologies every day."

"We're excited to see Dell Wyse Cloud Client Manager launch because it reinforces Dell's commitment to providing customers with innovative virtualization and cloud solutions for both the server and client side of the spectrum," said Ken Rindt, SVP Sales and Strategic Alliances for AEC Group. "Enabling cloud-based management for thin clients is a significant value-add, and wrapping the management of other end user devices and services into the same offering to support BYOD is really a game changer."

“Organizations are increasingly seeing a shift from the ‘one-size-fits-all’ and ‘corporate owned,’ ’corporate managed’ computing approach, to a rapidly evolving ‘BYOD’ model,” said Tarkan Maner, vice president and general manager, Cloud Client Computing at Dell. “With BYOD, IT departments have to grapple with the complexity of managing and securing the diversity of operating systems and devices. Dell Wyse Cloud Client Manager reduces the burden of IT management by providing a comprehensive overview of all devices, applications and content on the network at any given time, as well as by providing a granular approach to accessing corporate resources.”

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit http://www.dell.com.

Join us at Dell World 2012 – The Power to Do More. Technology professionals will learn from one another and identify key challenges and opportunities connected to the top forces changing business today. Learn more at www.DellWorld.com or follow #DellWorld on Twitter.

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

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