More than half (60 percent) of respondents in the North
American ‘Business Benefits of Service Virtualization’ study*
unveiled today by CA Technologies (NASDAQ:CA) claim that customer-facing
applications are delayed as a result of endemic constraints within the
software development and testing environment including limited access to
infrastructure, databases and undeveloped applications. To compound the
situation, applications are often released with reduced functionality,
according to 70 percent of those surveyed.
The vast majority of the 200 in-house software development executives
and managers from large (US $1 Billion+) enterprises surveyed are aware
of the significant consequences that result from endemic constraints
across software development and testing. This includes loss of
reputation (96 percent) and customers switching to competitors (93
percent).
“North American businesses are under pressure to deliver increasingly
complex applications, and at a much faster rate than ever before to keep
pace with customer demands,” said Shridhar Mittal, general manager,
Service Virtualization, CA Technologies. “Unfortunately, IT budgets are
not increasing at the rate of change inherent in today’s highly
distributed composite applications. This causes serious constraints to
software development, resulting in delays and failures in delivering new
software features to market.”
Delays in application development and testing are negatively impacting
businesses with respondents reporting reduced functionality (74 percent)
and late delivery of new customer facing applications (60 percent). In
part, this is due to the increased pressure and demand for highly
sophisticated applications, with 66 percent of respondents stating that
their approach to software development and testing will have to change
as a result of massive growth particularly across mobile.
The pressures highlighted by this independent study point to the need
for improved development processes and faster, more effective testing.
North American survey respondents also identified the potential benefits
of pursuing updated approaches to include increased quality (81
percent), faster time-to-market (76 percent) and reduced costs (71
percent).
Service
Virtualization addresses these challenges by enabling teams to
develop and test an application using a virtual service environment that
has been configured to imitate a real production environment. This
provides the ability to change the behavior and data of these virtual
services easily in order to validate different scenarios.
“This research follows a European
study conducted in July 2012 in which 32 percent of respondents
revealed that they were expected to deliver and manage four to seven
releases a year compared to 53 percent in North America,” said Ian
Parkes, Managing Director, Coleman Parkes Research. “Even more
surprising, 75 percent of respondents across North America and Europe
reported they were seeking additional budget to pay for more application
development man-hours, when we know that additional labor is not in fact
the ideal solution.”
According to the study, “These survey results suggest that development
managers often bring new applications or services from testing
environments into production without complete insight into how their
integrated applications might fail. For engineers, understanding failure
modes is a critical part of the job, yet according to this study, 69
percent did not have this insight on a consistent basis. This is an
alarming prospect for any board giving the green light for new software
projects, especially those that impact the customer. It is also
concerning that only nine percent have comprehensive insight into how
complex integrated applications could break in production. “
*Independent study conducted by Coleman Parkes Research, underwritten by
CA Technologies. Includes feedback from 200 in-house software
development managers from large enterprises with revenues of more than
US$1 billion in the US and Canada
About the Study
This seminal study explores how constraints on software application
development and testing are impacting businesses in North America. The
independent study was conducted by Coleman Parkes Research in September
2012 and includes feedback from 200 in-house software development
executives and managers from large enterprises with revenues of more
than US$1 billion in the US and Canada. It is the second phase of a
similar July 2012 study conducted in Europe.
About Coleman Parkes Research
Coleman Parkes Research Ltd, formed in 2000, provides action-focused
marketing research on a global scale. The company offers a full research
and consultancy service across all markets, while specializing in
business-to-business research with a focus on IT, technology and
communications research. For more information, please visit www.coleman-parkes.co.uk.
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions that help
customers manage and secure complex IT environments to support agile
business services. Organizations leverage CA Technologies software and
SaaS solutions to accelerate innovation, transform infrastructure and
secure data and identities, from the data center to the cloud. Learn
more about CA Technologies at www.ca.com.
Follow CA Technologies
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11749. All other trademarks, trade names, service marks, and logos
referenced herein belong to their respective companies.
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