Welcome!

Agile Computing Authors: Pat Romanski, Gerardo A Dada, Elizabeth White, Liz McMillan, Craig Lowell

News Feed Item

Turkey's Isbank Uses the Network to Connect 25,000 Employees and to Change the Way It Serves Customers

Isbank Relies on the Cisco Intelligent Network to Enable Voice and Video Collaboration for Enhanced Communication and Efficiency

ISTANBUL, TURKEY -- (Marketwire) -- 11/06/12 -- Cisco (NASDAQ: CSCO) announced that Turkiye Is Bankasi (Isbank), the largest bank of Turkey, has deployed a Cisco® Borderless Networks and Collaboration infrastructure to enhance business agility, speed up product and service development, and better serve its customers. The new, highly secure intelligent network serves Isbank as the platform for data, voice and video communication and connects nearly 25,000 employees and more than 1,200 branches in Turkey and Europe.

Key to Isbank's strategy is the availability of the same IT capabilities, functionalities and customer-facing applications across its entire branch network, in order to provide the same customer experience, independent of the size or location of individual branches.

Key Facts / Highlights

  • Isbank's network transformation included a complete renewal of its local area networks (LANs), and wide area network (WAN) with Cisco switching and routing solutions. In addition, Isbank uses the new Cisco intelligent network as the platform for implementing a broad range of collaboration solutions.

  • Cisco collaboration solutions are key to helping Isbank fulfill a variety of key objectives: improving business processes, enhancing customer experience across the entire branch network, providing multichannel customer relationship management, and simplifying how employees collaborate over any device and from any location. Employees at their desk or on the go can now use high definition video and share their desktops during virtual meetings via Cisco WebEx® meetings, access presence information to see if their colleagues are available, instant message, conduct voice calls from their PC or mobile device and benefit from what's called 'single number reach,' which enables them to utilize one number for their office and mobile devices.

  • Cisco TelePresence® endpoints are used at Isbank headquarters and nine regional offices for high-definition video conferencing. This not only results in less travel, but also helps the bank conduct more efficient meetings, speed up decision making and improve communication and collaboration across teams.

  • From an IT management and productivity perspective, the central management of the entire infrastructure, including voice communication, results in significant savings of human capital and cost. Instead of 1,200 separate PBX systems, telephony is integrated on the IP-based network and is supported by one central team.

  • Isbank deployed a highly secure communication network between branch offices and more than 4,600 ATMs to help optimize head office bandwidth utilization. The Cisco Dynamic Multipoint Virtual Private Network (DMVPN), a Cisco software solution, helps Isbank to allow diverse locations to communicate directly with each other over the public WAN or Internet, without the need for a permanent VPN connection between the sites.

  • The project was designed and implemented by IBM Turkey, a Cisco Gold Certified Partner, in cooperation with Cisco Advanced Services.

  • The use of innovative technologies at Isbank was recognized with the Cisco Innovation Award for the Most Innovative Collaboration and Video Project of the Year at Cisco Live! 2012 in London. Cisco Innovation Awards recognize advanced technology initiatives that clearly demonstrate the benefits of a well-managed deployment, deliver significant improvements, and introduce innovative new services through the effective use of technology.

Supporting Quotes

  • Emrah Gökçe Aygün, IT Infrastructure Manager, Turkiye Is Bankasi

    "The techology solution which is implemented at Isbank is a key enabler for innovative business applications. With the new intelligent network in place, we now have the flexibility to expand any solution to any Isbank branch. At Isbank, we are looking at our network as the platform for future solutions, such as branch of the future with remote experts, as well as virtualization and cloud services. Every solution can now be tied to another, which will change the way Isbank interacts with its customers."
  • Umit Cinali, general manager, Cisco Turkey

    "As a leading global technology solutions provider, Cisco is proud to work with Isbank, an industry-leading organization. It is our privilege to recognize Isbank as a Cisco Innovation Award winner for its outstanding achievements in the successful deployment and utilization of innovative technologies."

Tags, Keywords: Isbank, Cisco, Turkey, Collaboration, Unified Communications, Video

RSS Feed for Cisco: http://newsroom.cisco.com/dlls/rss.html

Supporting resources:

About Turkiye Is Bankasi
Founded 88 years ago by Atatürk, the founder of the Turkish Republic, Türkiye Is Bankasi (Isbank) today is the largest bank of the country in terms of total assets and total loans. At the end of 2011, Isbank's consolidated shareholders' equity stands at TRY 20.3 billion, total assets stand at TRY 183.9 billion and total loans at TRY 99.0 billion. İşbank has the largest network among Turkish private banks with its more than 1.200 domestic and foreign branches and more than 4.600 ATMs that make up the largest ATM network in Turkey, internet banking, telephone banking and call center İsbank.

About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com. Cisco equipment in Europe is provided by Cisco Systems International B.V. and Cisco International Limited, wholly owned subsidiaries of Cisco Systems, Inc.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

Add to Digg Bookmark with del.icio.us Add to Newsvine

Contact Information:

Cisco:
Press Contact CEE:
Judit Sinko
+36 30 9493 405
[email protected]

Investor Relations:
Matthew Hardwick
+ 65 6317 7241
[email protected]

Analyst Relations Contact:
Sharon Robinson
+ 27 21 413 4577
[email protected]

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for s...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, discussed how VPaaS enables you to move fast, creating scalable video experiences that reach your aud...
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effici...
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...