Welcome!

Web 2.0 Authors: Liz McMillan, Carmen Gonzalez, Elizabeth White, Jim Kaskade, Trevor Parsons

Blog Feed Post

Debriefing Software unveils new tools for hosting companies to increase backup and storage efficiency

Storage Resource Management (SRM) made easy: Remote Backup Center increases backup and storage efficiency while saving valuable time and budget

October 29, 2012 - Viby J, Denmark - Debriefing Software today unveiled the Remote Backup Center, a special edition of Wizards Storage Portal for IBM Tivoli Storage Manager (TSM) designed to help hosting companies automate many aspects of managing customers' data backup and storage. With comprehensive Storage Resource Management (SRM) surveillance and analytical tools, the Remote Backup Center enables hosting companies to improve customers' backup and storage efficiency and makes it much easier to track and accurately bill customers for the use of backup space.

An add-on to the award-winning Wizards Storage Portal for IBM Tivoli Storage Manager, the Remote Backup Center is already in use at Time Network Management, a leading provider of IT services to a wide range of Swedish customers in different industries, many with locations around the world.

When Time Network Management was looking for an SRM tool to improve data hosting services, they were impressed with Debriefing Software's Wizards Storage Portal and the Remote Backup Center plug-in for IBM TSM.

"Being able to provide real-time, 24/7 surveillance of our customers' systems means that we can ensure backup continuity wherever our customers are situated," said Mr Lennart Andersson, CEO of Time Network Management. "The Remote Backup Center's automation features for analysing customer traffic and backup while automating invoicing, in particular, free our resources to focus on providing more valuable services. Debriefing Software is very tuned into supporting our goals to grow our data hosting services."

Because the Remote Backup Center fulfils Time Network Management's requirements, it is not necessary for the company to develop its own software and keep updating it with each new IBM release.

With the time and budget saved using the Remote Backup Center, Time Network Management plans to build managed services for customers who own their own backup solutions, but need Debriefing Software's cloud-based SRM tool combined with TNM's knowledge and expertise to monitor and analyse their backup installations.

Paul Stroem, Global Sales Director, Debriefing Software, said, "Hosting providers are now experiencing 'the perfect storm' of data growth, increasing customer demands, and increasing need for storage space. This should be an extremely profitable time, but data centres have many challenges in gaining market share profitably under fierce competition, with cheap storage and limited IT budgets putting pressure on prices. That's where Wizards Storage Portal comes in."

Hosting providers can use Wizards Storage Portal and the Remote Backup Center plug-in for TSM to manage their customers' backup and storage solutions more effectively and invoice them more easily and accurately, hence saving IT time and budget and giving themselves every opportunity to increase revenue and margins.

The Remote Backup Center allows a data centre to create a contract with end users, set the price per gigabyte, and then track and invoice customers for the amount of storage used. The data centre can then track the occupancy and other performance information and set alerts when performance thresholds are breached or problems arise.

The Remote Backup Center also provides the customer with access to the Wizards Storage Portal via a web browser or by using the WSP Mobile app on an iPhone or iPad. This gives customers direct access to both a high-level overview and live information of their backup status and performance.

Jesper Matthiesen, CTO of Debriefing Software, said, "The Remote Backup Center plug-in for Wizards Storage Portal was specifically developed for hosting companies, which often use IBM Tivoli Storage Manager to automate data backup and restore functions for multiple small and mid-sized customers. Wizards Storage Portal's Remote Backup Center plug-in for TSM is an excellent solution for making storage resource management on IBM TSM even easier and more cost-effective by removing the burden of reporting and monitoring system health, capacity and usage.

Large enterprise organisations can also benefit from the Remote Backup Center plug-in by providing SRM and backup reporting to their respective application owners, as they often share similar challenges as outsourcing and hosting companies.

Other features of the Remote Backup Center that are particularly relevant for hosting companies include:

Activity Log Browser - quickly identify specific system activity and error information amongst thousands of log files or locate the nodes generating the most errors. See the Activity log browser being used in this video here [http://www.debriefingsoftware.com/Blog-from-our-CTO.aspx?ID=716&PID=1801&Action=1&NewsId=156].

Active Alerts - set policies that send an alert automatically by SMS or email 24/7 if performance levels are breached, or scheduled events fail so that issues can be dealt with immediately.

Occupancy History - draws a historic occupancy graph for whatever domain, file space-type, storage pool or timeframe is specified to ensure the system is either being optimized or not heading to capacity issues

Node Occupancy will list the highest occupancy growth with specific data

Scheduled daily reports - save valuable time by scheduling relevant reports to be sent directly to an email box at the intervals specified so they can be reviewed without having to log on to the Wizards Storage Portal

TSM Client Events - see which scheduled events have not been completed and launch an investigation immediately

Wizards Storage Portal is a recent Red Herring award winner, a finalist in the UK IT Industry Awards 2012, and a proven success that currently analyses more than 45,000 servers worldwide.

[ends]

Notes to editors:

An article on the features and benefits of Wizards Storage Portal for data centres is available at http://www.debriefingsoftware.com/WSP-for-Data-Centres.aspx?ID=1301.

Additional media resources including logos, photography and video: visit http://www.debriefingsoftware.com/Press-area.aspx?ID=1255

Representatives from Debriefing Software will be attending Powering the Cloud (aka SNW Europe) in Frankfurt, Germany, October 30-31. For more information or to arrange a meeting, please contact the appropriate media contact below.

Follow Debriefing Software on Twitter: @debriefingsoft

Visit Debriefing Software's LinkedIn page: http://www.linkedin.com/company/debriefing-software

About Debriefing Software
Debriefing Software A/S, part of the Portalized group, is a private company formed in 2003 and headquartered in Viby J, Denmark. An active member of the Storage Networking Industry Association (SNIA), Debriefing Software is a worldwide leader in cloud-based Software as a Service (SaaS) solutions for IBM TSM, Storwize and SVC with its innovative Wizards Storage Portal. The Debriefing Software Wizards Storage Portal currently analyses and monitors more than 45 thousand servers worldwide.

About TNM
TNM (Time Network Management) was founded in 1999 and focuses on offering services, backup, security, operations & support and IT management with experienced and certified personnel to a wide range of Swedish customers in different industries, many with locations around the world. For more details, visit the web site at http://www.tnm.se/.

Media Contact
Olivia Shannon
Omarketing
+44 208 255 5225
[email protected]
www.twitter.com/Olivia_at_O

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize supplier management. Learn about enterprise architecture strategies for designing connected systems tha...
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
IoT is still a vague buzzword for many people. In his session at Internet of @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, will discuss the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. The presentation will also discuss how IoT is perceived by investors and how venture capitalist access this space. Other topics to discuss are barriers to success, what is new, what is old, and what the future may hold.
Whether you're a startup or a 100 year old enterprise, the Internet of Things offers a variety of new capabilities for your business. IoT style solutions can help you get closer your customers, launch new product lines and take over an industry. Some companies are dipping their toes in, but many have already taken the plunge, all while dramatic new capabilities continue to emerge. In his session at Internet of @ThingsExpo, Reid Carlberg, Senior Director, Developer Evangelism at salesforce.com, to discuss real-world use cases, patterns and opportunities you can harness today.
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
Noted IoT expert and researcher Joseph di Paolantonio (pictured below) has joined the @ThingsExpo faculty. Joseph, who describes himself as an “Independent Thinker” from DataArchon, will speak on the topic of “Smart Grids & Managing Big Utilities.” Over his career, Joseph di Paolantonio has worked in the energy, renewables, aerospace, telecommunications, and information technology industries. His expertise is in data analysis, system engineering, Bayesian statistics, data warehouses, business intelligence, data mining, predictive methods, and very large databases (VLDB). Prior to DataArcho...
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how thes...
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) ir...
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn rea...
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder ...
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other mach...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice s...
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehe...
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example...