Welcome!

Agile Computing Authors: Pat Romanski, Yeshim Deniz, Liz McMillan, Elizabeth White, Zakia Bouachraoui

Blog Feed Post

Debriefing Software unveils new tools for hosting companies to increase backup and storage efficiency

Storage Resource Management (SRM) made easy: Remote Backup Center increases backup and storage efficiency while saving valuable time and budget

October 29, 2012 - Viby J, Denmark - Debriefing Software today unveiled the Remote Backup Center, a special edition of Wizards Storage Portal for IBM Tivoli Storage Manager (TSM) designed to help hosting companies automate many aspects of managing customers' data backup and storage. With comprehensive Storage Resource Management (SRM) surveillance and analytical tools, the Remote Backup Center enables hosting companies to improve customers' backup and storage efficiency and makes it much easier to track and accurately bill customers for the use of backup space.

An add-on to the award-winning Wizards Storage Portal for IBM Tivoli Storage Manager, the Remote Backup Center is already in use at Time Network Management, a leading provider of IT services to a wide range of Swedish customers in different industries, many with locations around the world.

When Time Network Management was looking for an SRM tool to improve data hosting services, they were impressed with Debriefing Software's Wizards Storage Portal and the Remote Backup Center plug-in for IBM TSM.

"Being able to provide real-time, 24/7 surveillance of our customers' systems means that we can ensure backup continuity wherever our customers are situated," said Mr Lennart Andersson, CEO of Time Network Management. "The Remote Backup Center's automation features for analysing customer traffic and backup while automating invoicing, in particular, free our resources to focus on providing more valuable services. Debriefing Software is very tuned into supporting our goals to grow our data hosting services."

Because the Remote Backup Center fulfils Time Network Management's requirements, it is not necessary for the company to develop its own software and keep updating it with each new IBM release.

With the time and budget saved using the Remote Backup Center, Time Network Management plans to build managed services for customers who own their own backup solutions, but need Debriefing Software's cloud-based SRM tool combined with TNM's knowledge and expertise to monitor and analyse their backup installations.

Paul Stroem, Global Sales Director, Debriefing Software, said, "Hosting providers are now experiencing 'the perfect storm' of data growth, increasing customer demands, and increasing need for storage space. This should be an extremely profitable time, but data centres have many challenges in gaining market share profitably under fierce competition, with cheap storage and limited IT budgets putting pressure on prices. That's where Wizards Storage Portal comes in."

Hosting providers can use Wizards Storage Portal and the Remote Backup Center plug-in for TSM to manage their customers' backup and storage solutions more effectively and invoice them more easily and accurately, hence saving IT time and budget and giving themselves every opportunity to increase revenue and margins.

The Remote Backup Center allows a data centre to create a contract with end users, set the price per gigabyte, and then track and invoice customers for the amount of storage used. The data centre can then track the occupancy and other performance information and set alerts when performance thresholds are breached or problems arise.

The Remote Backup Center also provides the customer with access to the Wizards Storage Portal via a web browser or by using the WSP Mobile app on an iPhone or iPad. This gives customers direct access to both a high-level overview and live information of their backup status and performance.

Jesper Matthiesen, CTO of Debriefing Software, said, "The Remote Backup Center plug-in for Wizards Storage Portal was specifically developed for hosting companies, which often use IBM Tivoli Storage Manager to automate data backup and restore functions for multiple small and mid-sized customers. Wizards Storage Portal's Remote Backup Center plug-in for TSM is an excellent solution for making storage resource management on IBM TSM even easier and more cost-effective by removing the burden of reporting and monitoring system health, capacity and usage.

Large enterprise organisations can also benefit from the Remote Backup Center plug-in by providing SRM and backup reporting to their respective application owners, as they often share similar challenges as outsourcing and hosting companies.

Other features of the Remote Backup Center that are particularly relevant for hosting companies include:

Activity Log Browser - quickly identify specific system activity and error information amongst thousands of log files or locate the nodes generating the most errors. See the Activity log browser being used in this video here [http://www.debriefingsoftware.com/Blog-from-our-CTO.aspx?ID=716&PID=1801&Action=1&NewsId=156].

Active Alerts - set policies that send an alert automatically by SMS or email 24/7 if performance levels are breached, or scheduled events fail so that issues can be dealt with immediately.

Occupancy History - draws a historic occupancy graph for whatever domain, file space-type, storage pool or timeframe is specified to ensure the system is either being optimized or not heading to capacity issues

Node Occupancy will list the highest occupancy growth with specific data

Scheduled daily reports - save valuable time by scheduling relevant reports to be sent directly to an email box at the intervals specified so they can be reviewed without having to log on to the Wizards Storage Portal

TSM Client Events - see which scheduled events have not been completed and launch an investigation immediately

Wizards Storage Portal is a recent Red Herring award winner, a finalist in the UK IT Industry Awards 2012, and a proven success that currently analyses more than 45,000 servers worldwide.

[ends]

Notes to editors:

An article on the features and benefits of Wizards Storage Portal for data centres is available at http://www.debriefingsoftware.com/WSP-for-Data-Centres.aspx?ID=1301.

Additional media resources including logos, photography and video: visit http://www.debriefingsoftware.com/Press-area.aspx?ID=1255

Representatives from Debriefing Software will be attending Powering the Cloud (aka SNW Europe) in Frankfurt, Germany, October 30-31. For more information or to arrange a meeting, please contact the appropriate media contact below.

Follow Debriefing Software on Twitter: @debriefingsoft

Visit Debriefing Software's LinkedIn page: http://www.linkedin.com/company/debriefing-software

About Debriefing Software
Debriefing Software A/S, part of the Portalized group, is a private company formed in 2003 and headquartered in Viby J, Denmark. An active member of the Storage Networking Industry Association (SNIA), Debriefing Software is a worldwide leader in cloud-based Software as a Service (SaaS) solutions for IBM TSM, Storwize and SVC with its innovative Wizards Storage Portal. The Debriefing Software Wizards Storage Portal currently analyses and monitors more than 45 thousand servers worldwide.

About TNM
TNM (Time Network Management) was founded in 1999 and focuses on offering services, backup, security, operations & support and IT management with experienced and certified personnel to a wide range of Swedish customers in different industries, many with locations around the world. For more details, visit the web site at http://www.tnm.se/.

Media Contact
Olivia Shannon
Omarketing
+44 208 255 5225
[email protected]
www.twitter.com/Olivia_at_O

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

IoT & Smart Cities Stories
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
SYS-CON Events announced today that Silicon India has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Published in Silicon Valley, Silicon India magazine is the premiere platform for CIOs to discuss their innovative enterprise solutions and allows IT vendors to learn about new solutions that can help grow their business.
We are seeing a major migration of enterprises applications to the cloud. As cloud and business use of real time applications accelerate, legacy networks are no longer able to architecturally support cloud adoption and deliver the performance and security required by highly distributed enterprises. These outdated solutions have become more costly and complicated to implement, install, manage, and maintain.SD-WAN offers unlimited capabilities for accessing the benefits of the cloud and Internet. ...
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.
DXWorldEXPO LLC announced today that "IoT Now" was named media sponsor of CloudEXPO | DXWorldEXPO 2018 New York, which will take place on November 11-13, 2018 in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
DXWorldEXPO LLC announced today that ICOHOLDER named "Media Sponsor" of Miami Blockchain Event by FinTechEXPO. ICOHOLDER gives detailed information and help the community to invest in the trusty projects. Miami Blockchain Event by FinTechEXPO has opened its Call for Papers. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Miami Blockchain Event by FinTechEXPOalso offers sp...
DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.